You may remember the Continental/ United computer fiasco that nearly shut the airline down for days right after the purchase went through.
The same situation exists here. Pinnacle purchased Mesaba and Colgan Airlines and are still in the settling in stages. The hope was for all 3 airlines to "perform in the Mesaba way"
But, they let go of a a great majority of the ground help & rehired some at $9.00 an hour. So there's fewer staff working for a fraction of the money.
There have been issues with Flight Crews being able to contact ground personnel on everything from gate help to the shut down of Flight Dispatch. There's been at least 3 days of Pinnacle systemwide cancellations (including last week) because Dispatch Computers that feed the Pilot's their flight information weren't working
Pilot's can and do work around this by personally calling and planning their own flight altitudes/directions, etc. although it's very rare and time consuming.
Pinnacle has large numbers of crews leaving because of changing working conditions, sell-off of planes, loss of health insurance & now approximately 16% paycut/benefit cuts for the Pilots. With flt. attendants working for about $16,000 a year. They're losing so many employees that there have been days where no Pilot was available on Reserve in Memphis, which is a BASE!
Now that Delta wants Pinnacle back as a wholly-owned airline there might be some improvement.
What I personally feel you can expect to see is the other Delta Regionals facing these issues. Delta's set the bar for low salary, loss of benefits with Pinnacle.
Delta put negotiations with 2 of their other Regionals on hold waiting the outcome of the Pinnacle Pilot's vote, which essentially was job or no job.
You may recall Delta closed Comair on 9/1/2012 & since they own the Pinnacle planes there was every indication they'd do it again.
So as you're flying Delta's regional carriers remember less than $1 of your ticket goes toward Pilot Salary.
And no, I'm not an employee, but I know several...
Edited: 3:31 am, January 23, 2013