Hi....I already have an economy seat from KL to Australia. I want to change to a premium seat. I can't seem to get the office staff here in Chiang Mai to understand or do it for me.
I don't want to 'upgrade'......with the the lottery system which admittedly is cheaper.
I want to book and pay for a premium seat.
I have done it before in Phuket but can't seem to get it across to the Chiang Mai staff...
Any thoughts....gratefully received..