I boarded a flight from LA to Houston on United Airlines Business Class. I spent $7,000 dollars on my ticket to and from Tokyo. As I boarded, I noticed that a teenager was sitting in my aisle seat. Take note that I have a physical disablility and aisle seats are very important for me so I can use the toilet with ease.
I told the flight attendant that a teenager was in my seat. She looked at my ticket and loudly said and pointed to a window seat, "we put you here so these two sisters can sit next to each other." I told her that I needed an aisle seat and then she shamed me.
In a loud voice, she said sorry to the parents because I wouldn't move and that their daughter would have to move.
I was completely embarassed, I turned completely red.
5 minutes later. a male stewardess asked me to move to the front where there wasn't much leg room but it was an aisle so I agreed.
This isn't the first time that I have been treated in an EXTREMELY bad way by United. I gave them a second chance but they will not give them a third chance, expecially when I am spending $7,000 dollars.Edited: 3:55 pm, January 06, 2013