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Air Asia upgrade offer from option town

Sydney, Australia
posts: 163
reviews: 31
Air Asia upgrade offer from option town

Hi

Just received an upgrade offer for premium flat bed seat on an Air Asia flight in September next year Syd to Kl, can someone please tell me if it is reliable (optiontown)?

is it worth the extra expense ($144 each seat) 2 seats booked for an eight hour flight ,

or are normal seats fine ?

your advice will be greatly appreciated

Thank you.

96 replies to this topic
Melbourne, Australia
Destination Expert
for Philippines
posts: 16,557
reviews: 840
1. Re: Air Asia upgrade offer from option town

Optiontown is legit. You will only be upgraded if the seat is not booked and if you are first in the queue. You will be notified closer to the date of your flight. If unsuccessful payment will be refunded quickly. I have been both successful and unsuccessful in being upgraded to a flatbed.

For more information there are plenty of prior threads on optiotown.

Tommo

Brisbane
posts: 368
reviews: 8
2. Re: Air Asia upgrade offer from option town

From our experience with Optiontown, it is legit. We have only ever used the xtra seats option and its fantastic. If I am unable to book the row 44 sets of 2 seats on either side of the plane(the most legroom on the plane for a standard seat)then I choose to purchase the xtra seats option form Option town.

Happy Travels

Dee

Kuala Lumpur...
Destination Expert
for Kuala Lumpur
posts: 11,006
reviews: 45
3. Re: Air Asia upgrade offer from option town

Do it. You will enjoy the seat immensely and will enhance your holiday.

The only downside is once you have tried the premium seat you cannot bear to go back to regular seat.

Edited: 6:46 pm, December 18, 2012
Sydney, Australia
posts: 163
reviews: 31
4. Re: Air Asia upgrade offer from option town

Thank you for your advice , I went ahead and booked the seats hopefully I will get them , I am really looking forward to my holiday next year , and the TA forum makes it more exciting with all the tips and stories I read my list of things to do is growing by the minute !!!

Thanks again Ruba:)

Kuala Lumpur...
Destination Expert
for Kuala Lumpur, Macau, Hong Kong
posts: 14,088
5. Re: Air Asia upgrade offer from option town

G' day Ruba A, hope for the best..well there are only 12 of these premium flatbed.

Yep, as @maic put it correctly. No turning back on next flight.

That's how airlines also "select" passengers and upgrade them,and hoping for this potential.

Sydney, Australia
posts: 163
reviews: 31
6. Re: Air Asia upgrade offer from option town

Hi

I know:)) I'm already thinking of the trip back , maybe try to get premium seats for return flights as well , can't wait !!!

Kuala Lumpur...
Destination Expert
for Kuala Lumpur, Macau, Hong Kong
posts: 14,088
7. Re: Air Asia upgrade offer from option town

Sorry, forgot to advise on this..just in case.please.do not do web check in until you get your OptionTown(UTo) upgrade decision.

MELBOURNE, AUST
posts: 24
reviews: 8
8. Re: Air Asia upgrade offer from option town

Currently waiting for upgrade on our Dec 20 flight, so far have been upgraded 3 out of 4 times...if not have also paid for extra seats...Each time I have only been notified of the upgrade a matter of hours before. Optiontown are very reliable in refunding your money if you don't get the upgrade....

Sydney, Australia
posts: 163
reviews: 31
9. Re: Air Asia upgrade offer from option town

So mKiaratravel I shouldn't check in before I leave for the airport in case I got the seats and if I don't just check in at airport ?

Hope you get the upgrade would love to know if and when you do Branks .

Thanks Ruba

Kuala Lumpur...
Destination Expert
for Kuala Lumpur, Macau, Hong Kong
posts: 14,088
10. Re: Air Asia upgrade offer from option town

G'day Ruba, only web check in once you receive Optiontown upgrade decision. Optiontown endeavour to email you the upgrade decision four(4) hours before the scheduled flight departure.

As such make sure when you book for the UTo, Optiontown send a confirmation email, that email does not get delivered to your spam folder.

Few days before departure date, you can also go into Optiontown website, log in with your username and password, together with the booking (UTo) reference number to check on upgrading status.

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