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Flight delays and cancellations

Geneva, Switzerland
Destination Expert
for Geneva, Liechtenstein, Air Travel
posts: 3,489
reviews: 307
Flight delays and cancellations

We have many threads on this topics. The aim of this one is to collect resources for readers and make it a "Top Question" for an easy access. I am starting this with the EU and the USA. Please add any other you might know. Thanks.

In the European Union, there is one set of rules that is applicable to all airlines flying to/from the EU. Details on

…europa.eu/transport/…03-air.html

They also made an app available on several OS: …europa.eu/transport/…mobile.html

In the USA, the D.O.T. rules apply to all US airlines. They can be found here:

dot.gov/individuals/…aviation-rules

The FAQs are easier to read. And on the left side menu, the "Travel Tips & Publications" section is also worth a visit.

36 replies to this topic
Fredericia, Denmark
Destination Expert
for Bentota, Beruwala, Sri Lanka
posts: 36,493
reviews: 7
1. Re: Flight delays and cancellations

Non community carriers are only bound by EU regulations for flights from EU.

Latina, Italy
posts: 1,773
2. Re: Flight delays and cancellations

I am new to this forum and have been reading posts for about a week now.

My overall impression is that there can never be enough consumer protection in today's air travel scenario.

The EU at least seems to be making a real effort. The link to the USA site above is harder to follow.

Sydney/Melbourne
posts: 11,622
reviews: 47
3. Re: Flight delays and cancellations

Australia has an Airline Customer Advocate airlinecustomeradvocate.com.au/General/Defau…

Not sure how effective they have been - but it's a start.

4. Re: Flight delays and cancellations

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Removed on: 8:35 am, December 13, 2012
 
Liverpool, UK
posts: 10,762
reviews: 23
5. Re: Flight delays and cancellations

77MichelC19

You don't say why your flight to Moscow was delayed and whether it was due to something in the control of Aeroflot or some external issue such as weather.

Any individual flight with any airline can be delayed and you could have the same or similar issue whoever you decide to fly with.

Lost, or delayed, luggage is frequently down to the airports rather than the airline.

Edited: 8:25 am, December 13, 2012
6. Re: Flight delays and cancellations

-:- Message from TripAdvisor staff -:-

This post was determined to be inappropriate by the TripAdvisor community and has been removed.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

Our staff may also remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason. Thanks for being a part of the TripAdvisor travel community!

Removed on: 9:35 am, December 13, 2012
 
Edinburgh, United...
posts: 8,206
reviews: 15
7. Re: Flight delays and cancellations

I might be wrong but I think this was intended as a thread with general information about passenger rights, not a place for people to post complaints about specific incidents/airlines. If you are asking for advice on how to claim compensation from Aeroflot you are probably better off opening a new thread.

London, United...
posts: 17,361
reviews: 23
8. Re: Flight delays and cancellations

Good idea Swiss diver.

Edinburg, Texas
posts: 1
9. Re: Flight delays and cancellations

flights to paris from edinburgh airport cancelled due to weather. earliest flight notified of is on monday 17th december

London, United...
posts: 17,361
reviews: 23
10. Re: Flight delays and cancellations

Ehrm, sc, see lexs post no 7, this was not somewhere to post general delays.

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