My American Airlines flight from Mexico to Madrid has been cancelled and I've been delayed ~24 hours in Mexico City airport waiting for an alternative flight. I turned to American Airlines and requested compensation in accordance with European Union Regulation (EC) 261/2004.
I was told by American Airlines that the Regulations do no apply to them, since my flight was from a Third Country to the EU - and in this case the Regulations apply only to "Community carriers". They claim American Airlines is not a Community carrier.
"Community carriers" are defined as "airlines licensed in a Member State of the EU" (as per Article 2 of the Regulations).
Does anyone know if American Airlines is indeed not a Community carrier? Is it even logical? That would mean they're not "licensed" to operate in a Member State of the EU (or is that a different thing?)
Thanks a lot in advance!