We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ryanair and third party bookings

Yorkshire
posts: 259
reviews: 6
Ryanair and third party bookings

I have read many times on this forum that Ryanair prohibit bookings using third parties. Is it written anywhere in their T&C or elsewhere? I am asking because my employers insist on using only the approved travel agent for business travel. The latest info from the agent has been that they can book with any low cost carrier including Ryanair. Tried to browse the T&C but did not find anything about that.

Portland, Oregon
Destination Expert
for Air Travel
posts: 14,976
reviews: 5
1. Re: Ryanair and third party bookings

>> Is it written anywhere in their T&C or elsewhere? <<

Yup, on the Terms Of Use of their website, which you must click to accept before even beginning to search for a flight. Page one, Clause 2 ....

http://www.ryanair.com/en/terms-of-use

Leyland, United...
Destination Expert
for Playa Blanca
posts: 18,989
reviews: 34
2. Re: Ryanair and third party bookings

It's all on their website.

http://www.ryanair.com/en/terms-of-use

ryanair.com/en/…price-comparison-websites

Ryanair have recently won a court case in Germany against a third party site that was selling their flights and have initiated legal action against a UK agent.

ryanair.com/en/news/ryanair-welcomes-german-…

Edited: 2:23 pm, November 19, 2012
Yorkshire
posts: 259
reviews: 6
3. Re: Ryanair and third party bookings

Thank you guys

>> Page one, Clause Two

As I read it, clause 2 applies to online agents. In case of full service agents, it is probably clause 3 that prohibits use of ryanair.com for commercial purposes. The outcome is the same anyway.

Italy
Destination Expert
for Livigno, Lombardy
posts: 39,000
reviews: 126
4. Re: Ryanair and third party bookings

You can book flights with Ryanair via edreams and they're a third party so it is possible.

Leicester, United...
posts: 1,275
reviews: 1
5. Re: Ryanair and third party bookings

Whoa, whoa, whoa!

These restrictions are on the type of screenscraper sites and other online agents that use automated systems.

There is *nothing* to stop individuals booking tickets for other individuals, and that can include colleagues or indeed a "bricks and mortar" travel agent.

Think about it - how will Ryanair know that Joe Bloggs at ACME TA went to the Ryanair website and booked the ticket on your behalf?

My organisation has booked FR tickets through the specialist agency we use. There has never been a problem.

Portland, Oregon
Destination Expert
for Air Travel
posts: 14,976
reviews: 5
6. Re: Ryanair and third party bookings

>> You can book flights with Ryanair via edreams ..... <<

Well that's reassuring ........ Ahem!

madeira
Destination Expert
for Funchal, Madeira, Madeira Islands
posts: 4,695
reviews: 23
7. Re: Ryanair and third party bookings

if ryanair tickets are bought through a third party you run the risk of being denied travel if they find out or anything goes wrong.

Leicester, United...
posts: 1,275
reviews: 1
8. Re: Ryanair and third party bookings

"if ryanair tickets are bought through a third party you run the risk of being denied travel if they find out or anything goes wrong."

Sorry but this is a complete myth. Only certain third parties are not permitted.

Think about it. If "third parties" can't buy tickets, no one could buy a ticket for a relative to come and visit them!

As long as the ticket is bought by a human being directly on the Ryanair website, you will have no problems.

Edmonton
posts: 7,103
reviews: 14
9. Re: Ryanair and third party bookings

I konw of many offices that book them through the travel agent and have no problems. As Leicslad says, it's just a matter of going on their site and booking it. Most agencies will charge a fee though, since they don't pay commission.

Leyland, United...
Destination Expert
for Playa Blanca
posts: 18,989
reviews: 34
10. Re: Ryanair and third party bookings

If an agent books directly on the Ryanair website, but uses the clients card and email address it really shouldn't be a problem (we used to do it for any regular clients that asked, but we never charged them, so not commercial use). If they use their own email address and agency card you are then getting into the realms of what Ryanair are taking online agents to court for, withholding the customers' details and using their site for commercial use.