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Aer Lingus Business Class IAD-MAD question

mosqer
posts: 7
reviews: 5
Aer Lingus Business Class IAD-MAD question

Hi,

Anyone know if Aer Lingus' Wash DC-Madrid business class seats are lie-flat? It's an Airbus A330-200.

Thanks!

Portland, Oregon
Destination Expert
for Air Travel
posts: 16,263
reviews: 5
1. Re: Aer Lingus Business Class IAD-MAD question

According to Seat Guru, they are angled lie flat. That means they go flat, but not completely horizontal. They're ok imo; I've used that type on Lufthansa.

seatguru.com/airlines/Aer_Lingus/Aer_Lingus_…

Edited: 10:47 pm, July 15, 2012
DUBLIN , IRELAND
posts: 10
reviews: 80
2. Re: Aer Lingus Business Class IAD-MAD question

Just thought this review of Aer Lingus business class DUB-MCO might be of help to the forum:

DUB-MCO (Business )

Booking and check in

www.aerlingus.com is an easy site to navigate and selecting a flight for my preferred date and time was no trouble. Aer Lingus fly direct to Orlando from Dublin three days a week: Tuesday, Thursday and Saturday. On other days, the routing is via JFK where one joins JetBlue, Aer Lingus’ codeshare partners. Through ticketing is available, but my wife and I prefer direct flights, so we chose this option.

I had reason to contact the Gold Circle Elite helpline and as always, found the staff to be very knowledgeable and helpful. I decided to make my booking there and then, and found Catriona to be very helpful indeed. Before we had finished our conversation, email confirmation was sent along with our seat allocation. Very impressive service indeed.

We arrived at Dublin Airport Terminal 2 just after 9.00am for our 12.30pm flight. There is a new surface car park which is very close to the terminal building. In fact this car park is almost beside the Aer Lingus check in area: this makes it the most convenient car park for Aer Lingus passengers with bags to check in. Good value too at under 10euro a day when booked in advance.

There was no queue at the Gold Circle desk and our bags were taken, marked “Priority” and boarding passes issued within a couple of minutes. The young lady on the desk was very friendly and we had a short (but very pleasant chat) about Orlando.

One of the benefits of Gold Circle membership is the use of the Fast track security lane. This was very quiet and we were airside within a minute. Previously, Dublin Airport came in for criticism for charging for plastic bags for putting toiletries into. These are now available upon request at security screening and are complimentary.

Lounge (Dublin)

The new Gold Circle Lounge in Dublin T2 is open to non members for 25euro, which can be booked on line or paid at the lounge. Gold Circle members can also bring additional guests for a charge of 250 Gold Circle Points. It is a large two storey area with good views of the apron. Lounge staff are very welcoming, and this warm attitude extends to the ladies who restock supplies and clear tables.

There is a water feature which extends over two floors, and is impressive.

Upstairs is a quiet area and has shower suites, which is a vast improvement on the previous lounge in T1.

The food on offer in the morning consists of:

• Fresh fruit

• Fruit salad

• Breads, scones, pastries

• Cereals

• Yogurts

• Cheese, crackers

• Biscuits,

• Muffins

• Savoury nibbles

A full range of soft & alcoholic drinks is available along with decent orange juice and coffee. Champagne is available at a charge of 15euro a snipe.

All in all there is a good continental breakfast on offer, which alone makes a visit worthwhile.

Newspapers and magazines are available as well as internet access for those wishing to work.

Boarding

Pre customs clearance is a major benefit of flying Aer Lingus to USA. A call was made to proceed to this area at 11.30am. This was a swift process, and saves a lot of time when landing in the USA.

Boarding began at 12.00, and business class passengers were invited to board first.

The Airbus 330 was immaculate and cabin crew warmly welcomed passengers.

The Business Class cabin has 8 rows of seats, configured 2-2-2. Our allocation was 2A & 2C. The seats are lie flat, have a pitch of 58” and 21” wide. There is ample storage space, and within minutes of boarding pre-flight drinks were offered : a choice of water, juice or champagne (Jean Pernet).

We opted for champagne which is served in Louise Kennedy Crystal glasses.

At this point, bottled water and amenity kits were given out, along with the first of many hot towel services.

Inflight

The Captain gave a brief welcome and details of flight times, followed by a safety announcement from the cabin crew. We pushed back on time and were airborne quickly.

Catering

The Aer Lingus website promises

• The finest choice of restaurant quality food and drink available in-flight.

• Wines specially chosen and matched to each entrée to bring out the full flavour of the meal.

• All Business Class gourmet meals are served on custom made Crystal and Wedgwood China.

About an hour into the flight, canapés were served with a bar service. We again chose champagne, and commendably we were offered regular refills.

STARTERS:

Seafood Plate: slices of smoked salmon, smoked trout and peppered BBQ salmon served with a mustard grain mayonnaise, cherry tomato and lemon wedge

Parma Ham: slices of Parma ham served with pear in red wine, cucumber, cherry tomato and olives.

A selection of warm breads was also offered.

ENTREES:

Loin of lamb: mustard and herb crusted lamb served with a sweet potato mash, roast peppers and shitake mushrooms

Roast Duck: roast breast of duck, served with a courgette gratin and julienne of peppers, accompanied by a rich gooseberry sauce.

Seafood Pancake: spinach pancake filled with lobster, salmon, smoked coley and prawns coated in a rich hollandaise sauce and served with spaghetti and vegetables.

Tortellini: a spinach and ricotta tortellini served in a tomato and white wine sauce with roast mixed peppers and courgette provencale.

DESSERTS:

Warm rhubarb crumble served with a crème anglaise sauce

Apple cinnamon and chocolate brownie minis served with a fruit coulis

CHEESE PLATE:

Gortamona cheese (goats)

Carrigaline garlic and herb

Accompanied with biscuits

TEA or COFFEE

My wife and I both chose the seafood plate. The food is served on a tray with crisp white linen, Wedgewood china and is superbly presented. We both had lamb and this was also excellent. Rhubarb crumble and the cheese plate rounded off a truly excellent meal.

Entertainment

There is a good range of films, TV, Radio programmes on demand, but we didn’t take full advantage of this, opting instead to have a nap after lunch. The seat reclines fully, and the dark blue duvets ensure a good sleep.

An hour before landing, afternoon tea was served: open roast beef sandwich with a choice of warm scones, and tea or coffee. Again, this was very well presented and very nice indeed.

We landed in Orlando almost half an hour ahead of schedule, and after a lengthy taxi were on stand. Commendably, Orlando International Airport makes regular announcements directing Aer Lingus passengers to their designated baggage collection area.

Baggage Collection

As we were amongst the first off the aircraft, and as there was no delay whatever in going to the baggage collection area, there was a short wait for the first bags to arrive. However, it was only a few minutes till the first bags appeared, and these were the business class bags. From leaving the aircraft to leaving the terminal building took only 20 minutes: this is very good indeed.

CONCLUSION

This was a most enjoyable flight. Aer Lingus Business Class is a high quality product, and our experience was enhanced by a very professional and pleasant crew. Mark and Audrey dealt with an almost full business cabin yet made sure that passengers’ needs were met in an unobtrusive but friendly way. The food is well presented, of top quality and the seat very comfortable for the 9 hour flight. Well done to all concerned.

MCO-DUB (Business )

Booking and check in

www.aerlingus.com is an easy site to navigate and selecting a flight for my preferred date and time was no trouble. Aer Lingus fly direct to Orlando from Dublin three days a week: Tuesday, Thursday and Saturday. On other days, the routing is via JFK where one joins JetBlue, Aer Lingus’ codeshare partners. Through ticketing is available, but my wife and I prefer direct flights, so we chose this option.

This is the homebound leg of a return flight, and I was looking forward to a similarly good experience to that on the outbound.

We arrived at Orlando International Airport at 3.00pm for our 7.10pm flight. This is earlier that I would normally arrive, but there was a lot of speculation in Orlando newspapers that issues with the TSA might create delays with airport security, so we erred on the side of caution.

MCO is a very pleasant airport with very good shopping outlets and restaurants landside. Having a bit of time to kill before check-in and security was not too much of a hardship. One little detail to be aware of is that when getting a baggage trolley in MCO is the need to pay a $5 fee. When returned, there is a rebate of 25cents. A little expensive, but difficult to avoid if one has to drop off a rental car.

Aer Lingus have a number of check-in desks with a dedicated Business Class/Gold Circle desk. Aer Lingus’ handling agent in MCO is Servisair, and check in opened @ 3.10pm. Business Class passengers are allowed 3 checked in bags, which is very useful if one has taken advantage of the shopping (for which Orlando is noted). The agent who checked us in was very pleasant, quickly tagged our bags with “business class” tag and boarding passes issued within a couple of minutes. She also took the time to explain the location of the Lounge.

One of the benefits of Gold Circle membership is the use of the Fast track security lane in Dublin. Sadly, this does not apply in MCO and we joined the main queue which took only 15 minutes. My fears of delays thus were groundless!

Lounge (Orlando)

Aer Lingus passengers use United Club Lounge. This is located adjacent to Gate 48 which is in a different part of the airport from the Aer Lingus gates. Additional time is needed to get to and from this lounge.

It is situated on an upper level giving good views of the apron, comfortable seating and a reasonable range of newspapers and magazines. There is a business centre for those who need to work, and restrooms in the lounge.

Food is limited to cheese, crackers, savoury nibbles and fresh fruit. Hot beverages are self service, but all others are behind an attended bar. There is a range of alcoholic beverages which is complimentary, premium drinks are on sale. A generous glass of Champagne (Moet) is a reasonable $10, which I felt was good value.

Boarding

Boarding began at 6.30pm, with Business class and Gold Circle passengers being invited to board first.

The Airbus 330 was immaculate and cabin crew warmly welcomed passengers.

The Business Class cabin has 8 rows of seats, configured 2-2-2. Our allocation was 2H & 2K. The seats are lie flat, have a pitch of 58” and 21” wide. The pairs of seats beside windows are ideal for those travelling together, as when the aisle seat is fully reclined, the window seat passenger has to climb over the other’s legs. Not ideal for solo travelers who are better off in the middle row where both seats have unimpeded aisle access. There is a privacy screen between each pair of seats which is easily raised or lowered .There is storage space in the seats for books, magazines etc.

Within minutes of boarding, jackets were hung in the wardrobe and pre-flight drinks offered : a choice of water, juice or champagne (Jean Pernet).

We opted for champagne which is served in Louise Kennedy Crystal glasses.

At this point, bottled water and amenity kits were given out, along with bottles of mineral water.

Inflight

The Captain gave a brief welcome and details of flight times, followed by a safety announcement. We pushed back a few minutes early and were airborne quickly. The projected flight time was 8 hours, with an expected landing time of 0745am (scheduled landing time was 08.35am).

Catering

The Aer Lingus website promises

• The finest choice of restaurant quality food and drink available in-flight.

• Wines specially chosen and matched to each entrée to bring out the full flavour of the meal.

• All Business Class gourmet meals are served on custom made Crystal and Wedgwood China.

About an hour into the flight, canapés were served with a bar service. We again chose champagne, and commendably we were offered regular refills.

STARTERS:

California Salad: mesculin mix of baby greens, sliced English cucumber, yellow and red teardrop tomatoes, and topped with shaved carrot, served with a balsamic vinaigrette.

A selection of warm breads was also offered.

ENTREES:

Blue Cheese Crusted Fillet Beef: beef fillet crusted with a blue cheese bread crumb topping, accompanied by sweet potato Anna, and heirloom carrots. This is served with a truffle Madeira sauce.

Oregano Marinated Chicken Breast: a herb marinated chicken breast accompanied by a four cheese ravioli, topped with sundried tomato Alfredo sauce.

Grilled Salmon: a grilled salmon fillet, accompanied by fingerling potatoes Lyonnaise and asparagus. This is served with a citrus beurre blanc sauce.

Eggplant and Ratatouille: fresh vegetable ratatouille (zucchini, eggplant, squash and peppers, rolled in sliced eggplant, sitting on yellow squash. This is served with grilled Portabello mushrooms that are topped with a tomato and kalamata sauce, and accompanied by haricot vert.

DESSERTS:

Butter bread pudding: an individual pudding, served with warm vanilla crème.

CHEESE PLATE:

Fresh fruit and a duo of cheeses. Accompanied with biscuits

TEA or COFFEE

The food is served on a tray with crisp white linen, Wedgewood china and is superbly presented.

My wife opted for salmon, I had the beef. Both were superbly presented and delicious.

The butter bread pudding was as good as any I have ever had, including one memorable example in Anton Mossiman’s dining room in London.

About an hour before landing, a Continental Breakfast is served:, orange juice, a selection of warmed breads & pastries with butter and jam, yogurt and sliced fruit, along with hot beverage. A particularly nice touch is that the hot drinks were served in warmed mugs.

Entertainment

There is a good range of films, TV, Radio programmes on demand, but we didn’t take full advantage of this, opting instead to have a sleep after dinner. The seat reclines fully, and the dark blue duvets ensure a good sleep during the overnight flight.

We landed in Dublin almost an hour ahead of schedule (at 07.48), and after a short taxi were on stand.

Baggage Collection

As we were amongst the first off the aircraft, and as there was no delay whatever in going through passport control and then onto to the baggage collection area. There was a short wait for the first bags to arrive. However, it was only a few minutes till the first bags appeared, and these were the business class bags. From leaving the aircraft to leaving the terminal building took only 20 minutes: this is very good indeed.

I had parked in the Dublin Airport Authority’s new surface car park. This is a short walk from T2, and while out in the open, it avoids boarding (with luggage) a shuttle to the satellite car parks and subsequent disembarking from the shuttle and trekking to one’s car. It is even more convenient than the covered car park beside T2, and well worth the fee paid (just under 10euro per day).

CONCLUSION

This was a most enjoyable flight. Aer Lingus Business Class is a high quality product, and our experience was enhanced by a very professional and pleasant crew. The food is well presented, of top quality and the seat very comfortable for the 8 hour flight. Well done to all concerned.

Portland, Oregon
Destination Expert
for Air Travel
posts: 16,263
reviews: 5
3. Re: Aer Lingus Business Class IAD-MAD question

That review would be useful, if you'd started your own thread instead of wake up a 9 month dormant one. Especially as the original question was regarding EI's IAD-MAD service which has since been discontinued.

In fact, I'd suggest you do that and delete your post here. And you might want to state at/near the top of the post that you had a very good experience (rather than right at the bottom) so people are enticed to read on. :-)

Edited: 1:33 am, March 11, 2013
England,UK
posts: 32
reviews: 13
4. Re: Aer Lingus Business Class IAD-MAD question

Excellent review!! Thank you!! We fly MAN-MCO Business Class with Aer Lingus and can echo all the good comments made. Can't wait fot next month when we go again.

5. Re: Aer Lingus Business Class IAD-MAD question

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