I'm at a loss how to get a reply from Etihad:
I left a small sling bag with my reading glasses, some medication and a small cosmetics purse on the plane. As soon as I walked into the lounge I noticed. I reported this immediately to a staff member with seat no. etc. It was not a fancy bagnor did it contain any money.
I did not understand why nobody could go to my former seat and get the bag. I was assured that this would go to lost & found and I would be notified.
Between arrival to dep. of my onward trip was one hour.Nothing.
Until now have not heard from Etihad, no reply to my email to their guest service not even an acknowledgement of my email.
Any idea what to do? Write it all off?