We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jet2 holidays customer service

Lancashire
Level Contributor
6 posts
5 reviews
Jet2 holidays customer service

Does anyone out there know the phone number of Jet2 Holidays customer service it appears to be a closely guarded secret, or maybe they just don't want to hear any complaints from disgruntled customers and prefer to ignore e mails instead. Ta

181 replies to this topic
Leyland, United...
Destination Expert
for Playa Blanca
Level Contributor
27,168 posts
51 reviews
1. Re: Jet2 holidays customer service

Try ringing a different department and ask to be transferred, or ask for CS phone number.

It's not unusual to not be able to contact CS by phone (certainly if you haven't been corresponding with them), as most tour operators will only deal with complaints in writing.

Nice
Destination Expert
for Nice, French Riviera - Cote d'Azur, Antibes
Level Contributor
12,655 posts
52 reviews
2. Re: Jet2 holidays customer service

go to http://www.saynoto0870.com/ and search there- quite a few numbers listed for jet2 for various departmenst

Edinburgh, United...
Level Contributor
20,041 posts
632 reviews
3. Re: Jet2 holidays customer service

www.jet2.com/questions/website-help.aspx#1

from their website,looks like its a 50p a minute job.

Nice little earner that

Edinburgh, United...
Level Contributor
20,041 posts
632 reviews
4. Re: Jet2 holidays customer service

BTw was it a holiday problem or a flight problem?

I have used them many times for flights and always found them pretty good,used them last month and using them again in October.

Nice
Destination Expert
for Nice, French Riviera - Cote d'Azur, Antibes
Level Contributor
12,655 posts
52 reviews
5. Re: Jet2 holidays customer service

If you use numbers from the saynoto0870 site you get alternatives tothe premium rate numbers and also often avoid call centre phone queues

Lancashire
Level Contributor
6 posts
5 reviews
6. Re: Jet2 holidays customer service

Thanks for replying, they say the CS can only be contacted in writing have tried asking for numbers but hit a brick wall, the problem is with the pricing of the booking which they say can only be dealt with by the CS but they don't reply to the e mails sent to them.

Lancashire
Level Contributor
6 posts
5 reviews
7. Re: Jet2 holidays customer service

Its a holiday problem about pricing.

Lancashire
Level Contributor
6 posts
5 reviews
8. Re: Jet2 holidays customer service

Thanks but have already tried the numbers on http://www.saynoto0870.com but got nowhere.

South London
Level Contributor
1,381 posts
115 reviews
9. Re: Jet2 holidays customer service

I wasn't aware they had customer service now... Is that extra?

Leyland, United...
Destination Expert
for Playa Blanca
Level Contributor
27,168 posts
51 reviews
10. Re: Jet2 holidays customer service

Have you already made the booking?

Reply to: Jet2 holidays customer service
Get notified by e-mail when a reply is posted