<<Why unexpected sympathetic treatment?>>
Because its Ryanair, usually notorious for charging for everything, yet in many cases reported here, RA have been better than the 'majors' in case of minor spelling corrections.
<<And what is an obvious typo?>>
A minor spelling correction, for example one where only a single letter is missing or duplicated,(as in the OP's case) rather than a full name change. Thus its obvious that the person entering the name made a simple mistake *when they call in and ask for a change*.
<<How do FR know how someone spells their name when there are different combinations/spellings of lots of names.">>
They don't. Why do you think my response indicated they should know?
<<To me it is the responsibility of the pax who is entering their details at the time of booking to ensure they are correct. >>
To me also. Why do you think my response indicated it wasn't?
The fact its the customers responsibility doesn't mean an organisation should not show a little leeway or goodwill in such cases.
Edited: 6:19 am, May 25, 2011