I had been searching for a couple of weeks online for prices for our open jaw tickets - Syd / Rome then Paris / Sydney, for June, 2011, I wanted to go Singapore Air.
Everytime I searched Singapore Air's website a price of $2,130 would come up, but when I then put in 6 passengers, the price when up to over $2,400 each. Even putting in 2 passengers took the price to over $2,300 each.
Well, I found a price of $2,160 each on Bestflights for 6 passengers, but hesitated to book as I had seen uncomplimentary comments about their customer service.
I decided to try my local Flight Centre (we booked our O/S trip with them 2 yrs ago) Well, she matched the Bestflights price & gave us each a $20 voucher for domestic travel. Plus she waived the credit card booking fee of 2%.
So I'm really pleased & would recommend to anyone who is a little nervous about booking online, to try Flight Centre & just see if they can match your online prices.