So they change your itinerary to dates you don't like, then change it to days you do like per your request, then throw in extra perks after you yell at them, then efficiently give back your money after you cancel. Except for the yelling bit, I don't see anything objectionable about what happened or why people should be careful with Spirit Air.

How is it ok to change someone's itinerary, adding 5 days when they could have just put us on flight using the closer dates to begin with? Also, any company that takes itself seriously would have OFFERED to do something to make up for the extra money we'd have to spend for the 2 extra days we'd have to be in Peru, taking extra time off work, spending money on hotels, food, etc.

I love how people in forums like to disagree for the fun of it.

Reschedules are often handled by less than intelligent computers automatically. I've been rescheduled to 20min connections at Chicago O'Hare, and even had my connecting flight leave before my incoming one had landed. As was the case with you a quick call to the airline sorted it out.

As for the peace offering, well Spirit are a low cost carrier, so beyond your plane arriving in one piece expect to be charged for everything and get nothing in return. You pays your money and all that...

>>>>>I love how people in forums like to disagree for the fun of it<<<<<

Amend that to read not everybody is as greedy as you and wants something for nothing!

Well, I get that the 5 day thing was crazy of course.

But then you got cold feet and asked for and received a timely full refund.

That sounds excellent to me :-)

I'm just curious - setting aside the non stop v. layovers - did your UA price end up costing more or less than the "2 extra days we'd have to be in Peru, taking extra time off work, spending money on hotels, food, etc." ?

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Oh dear. Johnsmith200 seems to have had a less than stellar experience with Spirit Airlines. Shame that Mr Smith would rather call our friend in Scunthorpe 'a looser' than actually write something useful.

Got a complaint or a concern? Then give a few details rather than cast aspersions on another TAAFer, Mr Smith.

I think Johnsmith200 might have been with us on Friday evening, under another name ...

OP - you have discovered one of the major drawbacks of Spirit. They have a very limited schedule and they don't interline with any other airline. If something happens to your flight, you can be stuck for days, as you have to wait for space to be available on one of their flights or, as you chose, get a full refund.

I understand being upset at schedule changes, but all airlines have them, and I agree wih Speedbird that when this happens, a computer rescheduling you does not make the kind of choices a "real" person would. It's always better to make that initial call with a solution in hand; in your case knowing a better flight and asking to be switched to that one.

All you were entitled to was a full refund, which you got, or to be placed on a different flight, which they also did, though it appears this was in the end, not acceptable to you, because you took the refund. You were not entitled to free seat selection, free luggage or anything else. IME, yelling is not a particularly mature or efficient way to resolve problems.

Sounds as if it worked out in the end, though I will add UA does not fly EWR-LIM, you are actually on Continental.