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Fraud Alternative Airlines

San Francisco...
posts: 1
Fraud Alternative Airlines

Warning: My credit card was used to purchase tickets through Alternative Airlines. I tried to call the number given on their site and it is a non working number.

London, United...
posts: 6,787
reviews: 101
1. Re: Fraud Alternative Airlines

Just tell your credit card company -its their problem

Corpus Christi, TX
posts: 921
reviews: 59
2. Re: Fraud Alternative Airlines

Any idea how they got your CC #? Just curious.

UK
posts: 44,818
reviews: 89
3. Re: Fraud Alternative Airlines

Thanks for the that. I shall be sure to carefully examine my credit card statements for Alternative Airline entries and should I not have purchased any tickets with them your warning will now enable me to ensure I am not tricked.

Oregon Coast
Destination Expert
for Crescent City, Oregon Coast, Oregon, Redwood National Park
posts: 39,070
reviews: 831
4. Re: Fraud Alternative Airlines

You've been a member for nearly three years and this is your first post, underness? Fascinating......

Same question as post #2.

Mesa, Arizona
posts: 9,974
reviews: 7
5. Re: Fraud Alternative Airlines

I searched their phone numbers.

(441) 293-8749 shows up as a land line in BERMUDA.

Newcastle, Australia
posts: 2,468
6. Re: Fraud Alternative Airlines

And what do they offer as an alternative?

Perpignan, France
Destination Expert
for Languedoc-Roussillon, Perpignan
posts: 6,329
reviews: 100
7. Re: Fraud Alternative Airlines

"Any idea how they got your CC #? Just curious."

Not as unusual as it seems. . My CC never left my purse and my home and I was charged for several nights in a posh Irish hotel where I have never set foot. My bank took care of it and gave me a new card.

London, United...
posts: 3
8. Re: Fraud Alternative Airlines

As Webmaster for Alternative Airlines I was distressed to see our name linked with the word fraud by the original poster.

To set the record straight: we are a bone fide online Flight Booking Specialist, based in United Kingdom and licensed by IATA. We are fully Payment Card Industry (PCI) compliant, meaning we take very great care to keep customer data secure, and this is independently audited four times each year. We provide a convenient and reliable flight booking service for lesser-known airlines and to remote destinations.

All online merchants have a constant battle to detect and prevent the use of stolen payment card details, and we use a combination of sophisticated software and old fashioned human inspection to assist us. In the event that a fraudulent payment attempt slips through undetected, then, as another poster has commented, the genuine cardholder is protected by their issuing bank (providing, of course, they have made all reasonable efforts to keep their card details secure).

If the op needs further assistance, please contact us via the website http://www.alternativeairlines.com/contact-us or by telephone (our phone numbers are based in the UK - not Bermuda - and are open from 8.00am until 8.00pm 7 days per week - UK local time) International Access code +44 1293 874920.

Leeds, United...
Destination Expert
for Leeds, Bradford
posts: 9,479
reviews: 131
9. Re: Fraud Alternative Airlines

"We are fully Payment Card Industry (PCI) compliant, meaning we take very great care to keep customer data secure, and this is independently audited four times each year. "

Good call for the webmaster of AA (not THE AA;-)) to add to this post. As they are PCI complient then it is more than likely someone double swiped your card and got your details that way. When it happened to me I went over all card transactions I had made in the months leading up to the incident.

Newcastle, Australia
posts: 2,468
10. Re: Fraud Alternative Airlines

Nice to see an Alternative rep explain the situation, great form.