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Outdoors / Adventure Travel Forum: Deep Antarctica (Ross Sea) with Aurora Expeditions

Victoria
2 forum posts
 Deep Antarctica (Ross Sea) with Aurora Expeditions 

I’ve come home from my trip to the Ross Sea in Antarctica with Aurora Expeditions (Hobart to NZ) feeling shaken, distrustful and very angry. For $A20,000 I felt I deserved better.

Let’s start with the Trip Notes booklet that Aurora issued to all passengers once a deposit was paid. Under ‘Fitness Requirements’ it reads: “This voyage is suitable for people of all ages and physical abilities.” I’m in my 70s and, after experiencing this voyage, I can’t agree. Nor, I suspect, would my fellow traveller in her 80s tossed across her cabin in the rough weather, and seriously injured. She was stretchered ashore on our arrival in NZ, and put into a waiting ambulance.

I was luckier than she was. On the day the bridge inclinometer showed the ship tossing 20-35 deg off the vertical, with furniture and glassware being thrown round the bar/lounge/lecture theatre, I was sent spinning backwards across my cabin. But I landed hard on my bunk, not on the cabin floor. (Even caught the action on film as my movie camera kept rolling.)

And what did Aurora’s 2008-09 colour brochure promise everyone about its Deep Antarctica expedition ship Marina Svetaeva? “A robust and manoeuvrable vessel, Marina is impressively stable at sea.”

The uneasiness had started early when we watched from our hotel as the ship arrived in Hobart - listing badly. Then, before we embarked, Aurora’s management announced that a visitor had earlier fallen off the gangway while the ship was tied up at the wharf - because he was on Warfarin, he had “bled like a stuck pig”, and been taken to hospital. On our arrival at the wharf, the hazard was obvious - a deep gap in the horizontal base of the gangway which required a long step to get across. “Mind the hole,” said the welcoming staff member, “Someone’s already gone down it.” It puzzled me that the gap hadn’t been covered, as the accident had happened some hours before. (A board had certainly been put over it by the time those stretcher-bearers came down the gangway at Bluff.)

Several days into the voyage (at Macquarie Island) came our first zodiac transfer, and experiencing that rickety gangway at sea. The gangway steps structure had a swivel platform at the top, allowing it to swing out and back over the sea. The temporary handrails consisted of loosely-connected, short, wobbling sections of metal, and the gangway sides were loosely slung rope. My level of distrust rose further.

I found the return zodiac trip appalling. Our daily news sheet Penguin Post next day reported the “wild and woolly ride...from shore to Svetaeva, not to mention a vigorous swell awaiting us at the gangway...” Awaiting my turn for the big leap up from the zodiac, I saw, with disbelief, that (a) the metal grid platform at the base of the gangway was lashed to its frame with what appeared to be an octopus strap and (b) the thin rope holding the zodiac driver to the gangway was badly frayed. A few boatloads later, according to other passengers, the frayed rope snapped and the woman in transit was flung back into the zodiac.

By now uneasiness was growing into distrust. Soon we would reach the Antarctic waters where the sea temperature was 0deg C. If you fall in there, you have just four minutes to live. ( Later in the voyage some passengers chose to do a Polar Plunge - a quick jump in to the ocean, and a quick climb out. One man, fiftyish and fit, was sobered to find that after 30 secs his legs wouldn’t work properly.)

By the time we arrived at Commonwealth Bay (the thick pack ice had blocked our entrance to the Ross Sea) there was no way I was going ashore, even though the sea was flat, the sun was out and there was no wind. However it was a lovely afternoon, so about 3pm most passengers climbed down into the zodiacs, setting out in their blue parkas to visit Mawson’s Hut and walk up the snow-covered hillside.

Because we were so far south we had 24-hr daylight, but I went to bed about 10.30pm. I woke about 1.15am and looked out the porthole to find the katabatic wind blowing fiercely and to see a distant zodiac, full of passengers, battling its way back through the heavy seas. As Penguin Post later reported “The zodiac ride back to the ship was a wet and bumpy one, and climbing out of the zodiacs onto the gangway was something of an acrobatic act.”

Penguin Post referred to the returning passengers as “tired but exhilarated”. Over breakfast the next morning several people used other terms to describe how they felt about their experience:

* At least two elderly women reported falling on ice-covered boulders. The Trip Notes had promised “plenty of willing arms to lean on” on landing. Wrong, according to those I spoke to.

* Visits to Mawson’s Hut were limited to three people for 10 mins - you do the maths for some 80 people. Cold passengers queued for long periods before their turn came.

* One chilled couple in their 70s decided to return to the ship, and reported arriving at the beach to find all six zodiacs pulled up with no staff in attendance. After fruitless calling, a third passenger eventually went in searching of a driver.

* People who had returned late, very wet, discovered their arms and caps were caked in ice after having to wait for some time on the heaving sea while those in the zodiac ahead were transferred to the gangway.

Distrust was now fullblown, and accompanied by rising anger. All that money - for this? And we weren’t even half way into the voyage. I felt stuck. The worst part was feeling I had such little control over my next few weeks.

Sheer boredom eventually forced me ashore at the next stop - Cape Adare - because the weather was good and so was the sea. But the group expedition leader’s advice about the landing was, again, wrong: no sloping pebble beach, but instead a 10m-wide strip of high-piled pressure ice to negotiate. This time, however, those promised willing staff arms were plentiful. Just a pity there had been no advance party to do a pre-arrival review, or use the ice axe to cut steps before passengers arrived. As I slid down one icy section, the cheerful staff comment was “All part of the fun!”. When there’s little choice? And you’re over 70? Wrong again.

Many days later when we had arrived at Coulman Island on a spectacularly beautiful sunny day, my distrust had almost eased enough to join a zodiac group going to explore round the icebergs. But not quite. I was glad I hadn’t when we heard about the boatload of passengers left alone on an icefloe while the group expedition leader motored off in his zodiac because, as he said, he was “busting for a pee”. During his absence several icefloes came together in the current and, by the time he returned 15-20 minutes later, his zodiac access was blocked. The stranded passengers were only half-joking when they wrote HELP in the surface snow to attract the attention of the ship’s helicopters flying overhead.

(Today, one week after our return, there’s a news report of people in Ohio,USA, stranded on an ice floe. Over there the Ohio state government regularly warns the public that there’s no such thing as “safe ice”. How reassuring.)

There were certainly some good aspects to this Aurora Deep Antarctica expedition. Just a pity that I felt too wary, unnerved and angry to enjoy them as fully as I might otherwise have done.

But for the good things, thanks and big ticks to the following:

* Captain Gena and his friendly, hardworking Russian crew.

* The contracted 3-man helicopter team - professional, calm and capable. Fly anywhere, anytime, with you guys.

* The expedition lecturers - top qualified speakers, excellent presentations, great photos.

* The cheerful galley/diningroom staff - great food and great service.

And, despite everything, I didn’t get seasick.

For travellers considering a Deep Antarctica voyage with Aurora Expeditions, if all this sounds like your thing then go for it. If not, I suggest you spend your tourist dollars elsewhere.

Adelie

Victoria

9 February 2009

East...
2,647 forum posts
1. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

Hmmm, Adelie, sounds like the 'Marina Sveteava' needs a refit. What bad luck that you had such rough weather. My hubby went to sub Antarctic Islands with Heritage Expeditions on Akademik Shokalskiy in 2003 and had no such problems. Seemed to think the ship was well equiped and fitted.(He used to be in Merchant Navy).

At $20,000 I have missed out. such is life.

Sydney
2 forum posts
2. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

It always makes me sad to hear when passengers have a bad experience when adventure cruising. I’ve done dozens of these cruises, but not to deep Antarctica (yet) and although I have been aboard the Marina Svetaeva, I haven’t completed a cruise with her.

Adelie09 raises some important points to consider when selecting a cruise product.

Without firsthand knowledge I cannot comment on the seaworthiness and upkeep of the vessel, but I know Greg Mortimer’s Aurora Expeditions is one of the most experienced and respected companies in this area. Although they have been cruising to the Antarctic Peninsula for many years, they are relative newcomers to the deep South in their own vessel, the Marina Svetaeva.

Things to bear in mind about deep Antarctica no matter what you read in anybody’s brochures is that the Ross Sea, McMurdo Sound, Commonwealth Bay et al are EXTREME cruises. The weather can turn from ‘picnic’ to ‘panic’ in a moment and rough conditions must be expected at some point. If a cruise goes exactly to planned itinerary, then that is a miracle. Numerous factors can conspire - and usually do - to upset the Expedition Leader’s plans and it’s his/her ability to co-ordinate with the skipper to create alternatives and ‘deliver’ to the clients.

Without going into details, *every* cruise company that visits this area has hair-raising tales of storms, aggressive ice conditions and passenger mishaps. Do not expect some gentle, Caribbean-style jaunt and if you find the going too tough, then you have to accept some responsibility for making the decision to visit the most hostile environment on Earth.

In ten years of expedition cruising, I’ve travelled with dozens of people who just should never have been there. People who expect slavish adherence to schedules, who have no comprehension of the environment they’re visiting and spend their time complaining about everything from the coffee to their delayed flights.

The first thing to remember about true expedition cruising is to abandon what you know about conventional travel. Forget tourism infrastructure, schedules and busy ports full of touts, tourist traps and synthetic experiences. This is the real deal and some folks just can’t handle it.

I’m sure Aurora are examining Adelie’s claims very closely but I can’t help thinking she made the wrong choice of cruise. I’ve no idea whether this was her first such cruise or one of many on all sorts of vessels. She doesn’t say.

There should be lessons in this for all of us. 1) Intending passengers; choose your product carefully, and 2) Cruise companies; some people are not suited to extreme adventure cruises and maybe you should recognise that and offer them an alternative product.

I have lots more to say about these issues at: www.expeditioncruising.com

Victoria
2 forum posts
3. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

Thanks, Travel IQ. Wish I'd had your comments to think about before I chose the trip. Presumably you also disagree with Aurora's claim that the Antarctica voyage is 'suitable for people of all ages and physical abilities'. Their trip notes go on to say: "Our clients have ranged from young children to a 92 year old!" (Their exclamation mark.)

Understand why I felt confident to go? And why I was angry when I returned home?

I have no problems with 'extreme' cruising, for those that want to do it. But I do object, strongly, to an extreme cruise being marketed to the trusting retiree traveller without very specific warnings about the really dangerous activities involved.

Adelie09

4. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

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5. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

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queensland
1 forum post
6. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

I also was on that trip.Aurora,due to leaving Hobart late decided they could not do the scheduled trip and be back to Bluff NZ on time for the next trip.The majority of passengers were disalusioned with the whole trip We didn't get to do the things that were advertised.It was a big dissapointment I doubt if any of the passengers will do another trip with Aurora

Wanaka, New...
4,805 forum posts
7. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions
Destination Expert   What's this?
for South Island

What a terrible shame you couldn't enjoy your expedition.

I've been down to the ice twice, the first time with a company no longer operating, the second time with Quark aboard Kapitan Klebnikov. The whole experience was brilliant from beginning to end and I can't recommend them highly enough. Yes, we had some rough weather, which is to be to be expected and actually my photos, and yes, numbers are limited in the historic huts (for excellent reason as the humidity from our bodies affects the artifacts) but Quark staggered our arrivals so there was no standing and waiting. It was all managed perfectly.

There were times when I felt anxious about getting in or out of zodiacs in heaving seas, but at no time did I feel unsafe. There were always plenty of strong helpers on hand and the equipment was all top quality.

Our ship was a Russian icebreaker, excellent for breaking through the thick pack ice. But because of her rounded hull (to allow her to ride up onto the pack ice) she had no stability whatsoever. The sea was often calm bu she still rolled like a drunken sailor and many passengers were seasick for the entire 3.5 weeks. Thankfully I wasn't at all. But what I am trying to convey is that while Antarctica is simply stunning, getting there is no 'cruise'.

Adelie, I hope your post will caution others that a trip to Antarctica shouldn't be undertaken lightly. Do your homework and know your limitations. TA can also give some good insight often missed on fancy brochures.

8. Re: Deep Antarctica (Ross Sea) with Aurora Expeditions

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