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Quebec Residents: Is this discrimination?

Rosslyn
posts: 2
reviews: 68
Quebec Residents: Is this discrimination?

Subject: Paradise Village

Location: Nuevo Vallarta, Pacific Coast, Mexico, North America

We were approached at the airport to book a tour of Paradise Village resort, and after much conversation with the representative, and the promise for numerous bonuses (free transportation, complimentary lunch buffet, 2 bottles of tequila,etc.) we finally agreed to a visit on Sunday afternoon, March 3. We had to pay a downpayment of $35.00 (which was equal to our cabfare to own bungalow in Bucerias), but this was to be reimbursed after the tour. We were advanced one bottle of tequila before we left the airport.

As promised, the rep picked us up and once again asked questions to "qualify" us. We are Canadian, living in Ontario, married with an income, not over age 75, etc. When we arrived at the Paradise Village host desk, my husband began to complete the required forms, which again asked for proof of our "qualifications". The host then asked about our last name, wondering if it was Italian. We said no, it's French Canadian. The host then asked to us to wait, the Manager needed to talk with us.

He immediately apologized on behalf of the people of Mexico, and told us that anyone with a French Canadian background, or who were French in any way, did NOT qualify and asked us to leave immediately. We were escorted to another office, and told that we were only eligible to receive our $35.00 downpayment, and had to pay for our own cab ride back to Bucerias.

The original rep, a young man with a family, was devastated by this treatment, as he had to reimburse the company out of his own pocket for the tequila. We asked if this had happened before, and he said yes. It's unfair to people from Canada. He said that we should have lied about our nationality - tell the Manager we are Italian, not French Canadian. (?). We have always lived in Ontario - for 3 generations - and although we are proud of our roots, this is DISCRIMINATION at its worst.

* Apparently a survey conducted by a New York firm shows that people from Quebec do not purchase condominiums in Mexico, and they just take advantage of the offers.

This resort looks wonderful, and the reviews are positive. We will be investigating the practices of this company further, and reporting to the news media in Quebec. don't bother if you are interested, and have connections to Quebec Canada. Stay tuned.

M & R Chicoine

1. Re: Quebec Residents: Is this discrimination?

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Removed on: 1:35 pm, April 02, 2013
Lincoln, NH
posts: 1,689
reviews: 7
2. Re: Quebec Residents: Is this discrimination?

Recap: you went with a guy you just met at the airport who was selling time shares and you were not dealt with honestly?

Come on. Step back and relax. Applicable law is in Mexico. What do you think you can do about this anyway?

Wellington, New...
Destination Expert
for Wellington, Bay of Islands
posts: 9,477
reviews: 128
3. Re: Quebec Residents: Is this discrimination?

Timeshare touts feed on the greed of the tourists. You thought you were getting something for nothing and in the end you were right. Hope you enjoyed the tequila. These forums are littered with complaints about timeshare touts in Mexico and their associated scams. Had you taken the time to read some of them you wouldn't now be in a complaining position. I would like to feel sorry for you but I cant

Ridgewood, New...
Destination Expert
for Kiawah Island, Charleston
posts: 7,997
reviews: 85
4. Re: Quebec Residents: Is this discrimination?

Yes, the incident does sound like "discrimination"; however, if I were you, I would take it as a compliment. Perhaps these jokers have determined that French people are unlikely to fall for slick talk or to part with their money easily. If the tequila was good, you came out ahead. My French ancestors applaud you!

Syracuse, New York
Destination Expert
for Seven Mile Beach, West Bay, Syracuse
posts: 2,935
reviews: 85
5. Re: Quebec Residents: Is this discrimination?

Well, congrats to the French Canadians for getting the reputation of not being an "easy mark" for the Timeshare sales-sharks (wait, that is unfair to sharks....)

So you got a bottle of tequila in return for having to pay for a $35 cab ride - a bit of a raw deal, I agree. I think that I would have insisted that the rep gave you a ride back to the airport (which is maybe where he was going to find his next mark).

I have many times heard of cases where the promised "bonuses" aren't given because some "qualification" hasn't been met - but that's usually AFTER the long sales pitch and once you have started making it obvious that you're not interested.

I hope that the rest of the vacation was a great time for you two!

6. Re: Quebec Residents: Is this discrimination?

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Removed on: 12:15 am, April 06, 2014