On October 4, 2011, I attended a sales presentation at Applebee's Restaurant in Ontario, CA. I bought a software program for vacation purposes. I was told I would receive $1920 in January 2012 for a program called "Pennies for Points". I called the company to ask how to do this and was instructed to send a certified letter to them requesting the $1920. I did so. I then received a letter from them stating I was not entitled to the $1920 as it was used towards the purchase price. The "Software License Purchase Agreement" I signed indicates the "Purchase Price" was $5,000. No where on the Agreement does it ever indicate I was given the $1,920 discount. I called WRCI numerous times and left messages. No one ever called me back. I finally got in touch with someone who could not tell me what his title was nor what he did for the company. I then asked to speak with a sueprvisor. I spoke with a Che Derothschild who was extremely rude to me and could not adequately explain why I was not given the discount of $1,920. He kept saying I owed them $80, and went on and on about how I was given the discount, etc. etc. I asked why I didn't have any paperwork that indicated that $1920 was deducted from the Agreement's purchase price of $1,920. He kept saying I was given the discount on a huge amount of money. He was yelling at me and extremely rude, wouldn't listen to me, and pretty much said that was that. I asked that he email me the paperwork that indicated the "huge" purchase price, etc. He never did. I have called him numerous times without a call back nor an email. I think this company is not doing a legal business and would like to either have my $5,350 refunded, or at least the $1,920 they say was credited. I have never used their services as I am afraid to as there is no one to speak with or to solve disputes. They also moved their offices and never notified me. I can provide you with all documents. I do not have any documents that show $1,920 was deducted from the Purchase Price of $5,000 as indicated on the Purchase Agreement I signed. I did initial that my Pennies for Points was used toward the purchase price, but it is not indicated on the Purchase Agreement. Further, if indeed I was not entitled to the $1,920 for the Pennies for Points, why when I called WRCI to inquire how to ask for the $1,920, was I told to send a certified letter. Why wasn't I, at that time, told I was not entitled to the $1,920 as it was used towards the purchase price? No where does it indicate this amount was deducted from the $5,000 Purchase Price as indicated on the Agreement. I do not believe that a person just saying it was is evidence enough, and as I cannot get anyone to send me anything nor return my calls, I feel I am entitled to this money or a complete refund of my entire purchase of $5350. Thank you. I appreciate any assistance you can provide me in this matter. I have tried speaking with an attorney, but they say they do not handle this type of thing. I wrote the California Dept. of the Attorney General, BBB (they have F rating), Federal Consumer Affairs. They have a new name...Prestige Software...they were also VIP software. they change their locations constantly and phone numbers. try this number: 702.475.1946. good luck and let me know what happens. cell # 347-762=6779.