Our family has owned a timeshare with Wyndham for over two years now and have very mixed feelings about this investment we've made. I have to admit that when we first were given a presentation from Wyndham while in San Antonio I was not very interested nor cared much for a timeshare but my parents were. Or at least they were made to think so. We've had an amazingly horrid time dealing with this company but at the same time we do feel that we are starting to understand our timeshare better. I want to know what experiences other Wyndham owners have experienced and whether our situation was an isolated one or something that is constantly occuring? What has been your experience vacation wise with Wyndham?
We first bought our timeshare at the Wyndham Cascada in San Antonio and it seemed like a rather good idea at time since we do enjoy to vacation. It wasn't until we went to Wyndham in Grand Desert that the problems began to arise. Apparently our account had been flagged because of few things in our contract had been written wrong and those who sold us our timeshare in San Antonio failed to tell us what they were removing in order to lower the price enough for us to purchase. If there's one thing that Wyndham is very good is being aggressive in their sales.... which is NOT appreciated.
We ended up laying down more money in Grand Desert to have it adjusted...since they never bothered to send us a deed either. Overall, we were satisfied with our treatment in Grand Desert and thought that we had everything fixed. A few months later my parents went on a vacation to San Antonio and stayed in the Cascada. They tried doing the same thing.
I was not present so I feel that perhaps my parents over reacted when they went to a presentation but it's difficult for us to get over our apprehension in dealing with any of the staff in Wyndham. After being conned the first time around we've learned to be cautious with this company. The only way to enjoy this timeshare is to know it backwards and forwards in order to maximize your dollar.
Despite our experienve we have managed to enjoy our vacations.