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"Was very shocked at how excellent the service and food are in this casino restaurant. Wife and I had dinner at 930 on a Saturday and the service was impeccable. Food was fantastic, champagne was cold, and the atmosphere was great. Would return."
"A week prior my wife and I had such a bad experience we swore we would not to return...
Yard House guest relations reached out to us via Trip's review site & after they expressed their desire for US to give them another opportunity (complimentary) we felt compelled to give them another shot! NOT ..."due to the complimentary meal, but due to the fact that they expressed a genuine sense of wanting all their customers to walk away with a good experience. Of course it's not always the case, however, the intent put fourth was appreciated. They were very professional & were eager to listen to constructive critisimism.
Second experience...WOW.....what a difference!
We sat outside in the patio (much quieter) and had a fantastic server (Travis) who was told of how we wanted our somewhat quirky order along with how every-time I order a burger they manage to cook it to an oblivion rather than medium rare. He assured me he would have it prepared to my liking in-which he did and it was moist ...
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"They were setting up for a private function when my wife I walked in to get a quick bite to eat and some drinks. The manager was kind enough to seat us and serve us despite the ongoing process to set up half the restaurant for the function. Our waitress was very polite, the service was great, and th..."e food was good also. Would return.
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