We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Potbelly Sandwich Works

Sandwiches, Delicatessen
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
146 National Plaza, National Harbor, MD 20745
301-686-1160
Website
Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 10:00 pm
Dining options: Lunch, Dinner

TripAdvisor Reviewer Highlights

Read all 160 reviews
Visitor rating
  • 47
    Excellent
  • 84
    Very good
  • 23
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4 of 5 stars
First Visit to a Potbelly

This reminded me of a cross between Subway and Jimmy Johns. It was alright for a sandwich shop. I can't say I was overly impressed or overly disappointed either way. It is a nice alternative to the fine dining restaurants at National Harbor.

4 of 5 starsReviewed July 23, 2015
gramma2b08
,
St Louis Metro
Good for:
  • Families with children
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Carneys Point, New Jersey
2 reviews
3 of 5 stars Reviewed July 29, 2015 NEW

This was my first time visiting National Harbor eating at Potbelly with my husband ..it was a quick place to eat at and the food was wonderful compared to Subway. However, the employees were rude and unfriendly and made us stand waiting at the register to pay while they talked to each other until we said something. Its a shame... More 

Was this review helpful? Yes
St Louis Metro
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 23, 2015

This reminded me of a cross between Subway and Jimmy Johns. It was alright for a sandwich shop. I can't say I was overly impressed or overly disappointed either way. It is a nice alternative to the fine dining restaurants at National Harbor.

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

Stopped for lunch while waiting for afternoon conference sessions to begin. Service was prompt and liked they asked if I wanted anything excluded from the salad I picked. Had nice outdoor seating available but all the tables were full. Has a good mix of sandwiches and salads. The salad I got was filling - no skimping on portion sizes

Was this review helpful? Yes
virginia, usa
Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 20, 2015

Don't know if the staff was shorthanded, but on a Saturday night you need someone to staff the dining area to wipe up tables and keep the place decent. Never saw anyone taking care of this.

Was this review helpful? Yes
Aurora, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed July 17, 2015

Wife and kids visited this restaurant while I was in the shower. They brought me back a sandwich which was excellent. Would recommend this place.

Was this review helpful? Yes
Baton Rouge, Louisiana
Level Contributor
29 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 15, 2015

Visited on a Saturday so it was very busy, but the staff were very efficient with taking orders and check out, so even with the long line, it moved very quickly. Sandwiches were good and their cookies are delicious (they had fresh oatmeal chocolate chip when I was there-yum!). They also have some outside seating so you can enjoy the... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 4, 2015

Choices are great and a lot different than subway. Located in national harbor. A light meal when you just a want little something

Was this review helpful? Yes 1
Florida
Level Contributor
38 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 3, 2015

Food was average. $6 gets you a sandwhich, that's all. Soup didn't taste home made and the coconut pineapple shake tasted like it was flavored with syrup vs fruit. It was packed and noisy, difficult to find a place to sit so had to sit outside. Good restaurant for a tight lunch-budget. The other restaurants were at least $12 a... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 2, 2015

Went here for lunch by a recommendation from a local and it was packed! Everyone wanted some Potbelly's this place is fresh clean affordable and very delicious. The staff was professional in taking the orders and efficient. For our family of 8 it was about $50 all sandwiches and drinks and a few delicious brownies. The sandwiches are similar to... More 

Was this review helpful? Yes 1
5 of 5 stars Reviewed June 30, 2015

We liked this sub shop so much, we made two trips there. The day was cold and the cheddar broccoli soup was to die for! The sub special was a turkey avocado. The prices were better than fast food spots and the food was served super fast. I can only hope this restaurant gets west of the Mississippi.

Was this review helpful? Yes

Travelers who viewed Potbelly Sandwich Works also viewed

 
National Harbor, MD
National Harbor, MD
 

Been to Potbelly Sandwich Works? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Potbelly Sandwich Works

Address: 146 National Plaza, National Harbor, MD 20745
Phone Number: 301-686-1160
Location: United States  >  Maryland (MD)  >  National Harbor
Open Hours:
Sunday 11:00 am - 9:00 pm
Monday 11:00 am - 9:00 pm
Tuesday 11:00 am - 9:00 pm
Wednesday 11:00 am - 9:00 pm
Thursday 11:00 am - 9:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Cuisine: Sandwiches, Delicatessen

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 146 National Plaza, National Harbor, MD 20745
  • Location: United States  >  Maryland (MD)  >  National Harbor
  • Phone Number: 301-686-1160

Price and Cuisine

  • Cuisine: Sandwiches, Delicatessen

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from Potbelly Sandwich Works staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?