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All 4 Dalmally Restaurants

The Cruachan Restaurant

| Portsonachan Hotel & Lodges on Loch Awe, Dalmally, Scotland
01866 833224
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Ranked #3 of 4 Restaurants in Dalmally
Restaurant details

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10 reviews from our community

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    0
    0
    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Glasogw
Contributor
15 reviews 15 reviews
14 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 24, 2014

Didn't stay here, just popped in for dinner. Food was terrible, tasteless, bland and just plain rubbish. We all sent our meals back. Not a place I'd ever visit again. Plenty of other quality establishments in the vicinity. Pity really, it's a lovely building in an amazing location, needs run properly.

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Inveraray, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 23, 2013

We visit the hotel on a regular basis for a meal or a drink at the bar. The new management are a complete success. We had our best meal ever there last week. The food was of a very high standard and the service was fantastic. David, the new restaurant manager ,is making a great impression and couldn't have been... More 

Was this review helpful? Yes 4
Paisley
Top Contributor
67 reviews 67 reviews
24 restaurant reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed August 24, 2013

Stopped by while cycling. Very unfriendly reception. We were a nuisance to the staff. Waited 45 minutes for a tuna sandwich. Toilets dirty and equipment broken. Location is great and potential abounds. However staff need to get act together and there needs to be some investment in public areas.

Was this review helpful? Yes 3
Canberra, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed July 17, 2013

The food was lovely and the staff wonderfully helpful. The menu had a fairly wide selection to tempt almost anyone. I thoroughly enjoyed the soup and roll for lunch

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Dunkeld, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 21, 2012

Where do I start? This hotel is in a stunning location and could be an absolute gem if someone spent some money on decent staff and the fabric of the building. As it is, it has the air of a creaky out-of-the-way Scottish hotel which has seen better days. Most of the staff seem to be foreign and their understanding... More 

Was this review helpful? Yes 3
gary s, General Manager at The Cruachan Restaurant, responded to this review

Thank you for your review that was posted on tripadvisor in February 2012. I am sorry that you feel that your stay was not up to expectation. I have recently taken over as general manager and have put in place a variety of systems to ensure that the total guest experience is priority. More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 29, 2011

We were staying locally and visited Portsonachan for a meal. Worst decision of our holiday, the food was really very poor and service left a lot to be desired. A definite candidate for one of Gordon Ramsay's make-over visits, needs a whole lot of re-training in terms of customer service and cooking skills.

Was this review helpful? Yes 4
Stratford-upon-Avon, United Kingdom
Senior Contributor
38 reviews 38 reviews
16 restaurant reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed September 11, 2011

We didn't stay at the hotel, so no comment for the rooms. We just stopped for a snack and a coffee and what a mistake we did. Undrinkable coffee, horrible sandwich and chips. The view to the Loch as other reviewers wrote, was impeded from condensation on the windows. Tables were filthy too, like never been cleaned before. Service took... More 

Was this review helpful? Yes 2
Newcastle UK
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 31, 2011

Every year we ( 2 couples) go to Loch Awe and enjoy a week's fishing/ reading/ eating and catching up. One of our traditions is going to the Sonachan Hotel on our final evening for dinner. In the past we have had some great food in the bar area and the restaurant. We had been reading trip advisor and knew... More 

Was this review helpful? Yes 1
alross
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed June 13, 2011

Went here on 11th of June and would not recommend it. The location is excellent with great views but that is where the excellence stops. Unfortunately I had not read other reviews before booking. Did not stay in the accommodation so can’t comment it. Yes, it is like Fawtly Towers. In fact the locals actually laughed when we told them... More 

Was this review helpful? Yes 6
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 5, 2010

Had the worse fish and chips i have ever had,the batter was all soggy not a crispy bit at all, it was my first meal in the hotel and with it being a fisherman's holiday thought the fish would be lovely, the table was dirty when we sat down and the waiter never even wiped it then put our cutlery... More 

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Additional Information about The Cruachan Restaurant

Address: | Portsonachan Hotel & Lodges on Loch Awe, Dalmally, Scotland
Phone Number: 01866 833224
Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Argyll and Bute  >  Dalmally

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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