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The Saltburn Clipper

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14 Dundas Street, Saltburn-by-the-Sea TS12 1AH, England
01287622700
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Dining options: Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 5
    Excellent
  • 2
    Very good
  • 2
    Average
  • 1
    Poor
  • 8
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Nice food but appalling service

We visited today for lunch, the food was good but the service from the lady was appalling, really grumpy, made us all feel like we had inconvenienced them by eating there! Anything and everything was just too much trouble. A real shame!

2 of 5 starsReviewed February 14, 2015
TezWright
,
Yorkshire, United Kingdom
via mobile
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18 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Scarborough, United Kingdom
Level Contributor
61 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 14, 2015

we were passing thru Saltburn last weekend, so a pleasure to see this place open (across from the station) around 3pm last Saturday. the seating area was being well used so we ordered cod and chips (to go!). Most enjoyable, plenty of food and good service. Thank You!

Helpful?
Thank david221b
Middlesbrough, United Kingdom
1 review
1 of 5 stars Reviewed September 24, 2015

I visited The Clipper today and can confirm it is the first time ever I have bought something from any kind of shop without the person serving me speaking a single word! I walked in, no response. I ordered my food, no communication. I held out a five pound note, no request for sum. I then asked to add a... More 

Helpful?
Thank DR10AM
Steve P, Owner at The Saltburn Clipper, responded to this review

I am sorry to hear that you received such poor service when you visited my shop yesterday. I would appreciate it if you could let me know what time you visited in order that I can deal with the staff member concerned. I can assure you that I will deal with the issue as a matter of urgency. Having had... More 

North Yorkshire, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 4, 2015

Went here on the way back from a short trip with my son - I had promised him fish and chips at the seaside. I wasn't inspired from the outside, I have to say. The place was empty - it was a takeaway with 4 or 5 tables inside. The fish, sausages etc. were sitting in the heated display unit,... More 

Helpful?
Thank deniseyork
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 25, 2015 via mobile

Visited this evening for take away this wasn't our first visit, but the last twice we have been it has been the same assistant she makes you feel as if you are inconveniencing her by wanting to be served. The quality of our fish & chips wasn't good either my fish had obviously been sat there for a while as... More 

Helpful?
2 Thank Barbara F
1 review
5 of 5 stars Reviewed March 24, 2015

After been disappointed at seaview fish and chip shop I tried Saltburn clipper absaloutly beautiful big white flakey cod and chips cooked just to my liking! Will be using as my regular chippy and will be recommending to Everyone I know

Helpful?
Thank Rachelsarah1
1 review
1 of 5 stars Reviewed February 16, 2015

Verry unfriendly lady!! I thought ith was becouse I'm not English but if i read the other reviews I know better👎 The gravy was terrible I will never go back over there!!

Helpful?
Thank Marinoken
Yorkshire, United Kingdom
Level Contributor
30 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed February 14, 2015 via mobile

We visited today for lunch, the food was good but the service from the lady was appalling, really grumpy, made us all feel like we had inconvenienced them by eating there! Anything and everything was just too much trouble. A real shame!

Helpful?
Thank TezWright
Redcar, United Kingdom
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 28, 2014

I visited this café at "tea time" on Tuesday 26/8/2014 and was appalled. I ordered a fish pattie & chips to eat inside. The assistant informed me food to be eaten in had to be freshly cooked (Implying take away food is NOT freshly cooked!) I waited 10 minutes and when my meal arrived the fish in the pattie was... More 

Helpful?
2 Thank Mary W
Sherwood forest
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 11, 2014

Never been to Saltburn before so just took a chance on this fish and chip shop. What a disappointment. Grey fish, soggy batter and small crispy chips. We threw over half of them away. We were the only ones in there even though the town was packed, which should have been a warning..Maybe the fish and chips had been stood... More 

Helpful?
1 Thank Heather035
Middlesbrough, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 24, 2014

The chips were bright white and the fish was horrible, watery and jelly like. The portions are much smaller and there is now a £1.50 charge per person to eat in. The staff are unfriendly and the food is disgusting.

Helpful?
1 Thank newyddion

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Restaurant Details

Location and Contact Information

  • Address: 14 Dundas Street, Saltburn-by-the-Sea TS12 1AH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  Saltburn-by-the-Sea
  • Phone Number: 01287622700

Price and Cuisine

  • Cuisine: Seafood

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Saltburn Clipper and other visitors
1 question
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?