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Sophellie's Eatery

6 Queen Street, Redcar, England
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Ranked #10 of 72 restaurants in Redcar
Certificate of Excellence 2014
Cuisines: British
Dining options: Reservations
Description: 01642482900
Restaurant details
Dining options: Reservations
Description: 01642482900
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33 reviews from our community

78% Recommend
    19
    7
    3
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
redcar
Senior Contributor
35 reviews 35 reviews
19 restaurant reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed June 5, 2014

Last summer I called in at this place and asked for an iced coffee, initially the girl said they don't do them, but then another lady, who I guess was the boss told her to make one and so she had a crack at it and it was great. I loved the spontaneous way she got on with it and... More

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claire g, Owner at Sophellie's Eatery, responded to this review

Sorry you felt that way but firstly I'd like to say many cafés have a limited breakfast menu and the beans on toast is part of our lighter bite breakfasts ,,so I'm sorry they are not provided at a later time as explained when you were served we have quite a large menu range to suit all hours of the... More

Redcar, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2014

I am amazed at some of the recent bad reviews for this restaurant. my wife and I ( plus baby granddaughter) use this restaurant several times a week and we have had no problems. We Have always found the staff friendly an very helpful . The food is always freshly made. The chips are chips and not mashed potato We... More

Was this review helpful? Yes 1
Redcar
Senior Reviewer
9 reviews 9 reviews
9 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 11, 2014

As we only have a limited break time we book and order the food. Fast service, hot & substantial portions for a reasonable price in nice surroundings.

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Redcar, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 11, 2014

The menu choice is excellent, portion size is generous and price is more than reasonable - really can't fault it. The only criticism I can give is that it does tend to get busy around lunchtime and there are only a limited number of tables therefore we have had to sometimes give it a miss because there is no where... More

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Hartlepoo
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2014 via mobile

1st time visitors, pleasantly surprised. Food choice the best, portion size, quality, and value for money. We will be back

Was this review helpful? Yes 2
North East, UK
Senior Reviewer
10 reviews 10 reviews
9 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 11, 2014

Its a decent enough place, but i've often gone in and found one of the young members of the team having an issue with another in front of customers. However, as it doesn't involve me I kind of let it go over my head... but one couple did walk out at this point. Anyway, its the food that we're talking... More

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claire g, Owner at Sophellie's Eatery, responded to this review

Hi I am pleased you enjoy coming to our café and love the chips ..I am saddened to hear about my staff as I am very big on customer service and treat everyone as friends... Also not happy with hearing that they stop serving hot food at 2.30pm as 3pm is our cut off point so we can get cleaned... More

Redcar
Contributor
18 reviews 18 reviews
10 restaurant reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 8, 2014 via mobile

It's a really friendly place, that has great value food that's fab quality. My husband & I ear here just about every Saturday for lunch, it's our weekend treat, they do the best vegetarian breakfast around.

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Redcar, United Kingdom
Senior Contributor
40 reviews 40 reviews
12 restaurant reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed January 8, 2014

We often eat at Kirkleatham Museum and when the cafe there was run by "Lillies", the food and staff were excellent, the place was spotlessly clean, delicious food and good service. Since Sophellies took over we've been once, never again! The coffee was tastless, like dishwater, I had a toastie which was dripping in grease and was was served with... More

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claire g, Owner at Sophellie's Eatery, responded to this review

Sorry to here you didnt enjoy your visit with us ,but i can assure you our customer service is very good and myself and my husband are always on the premises to see that.Were any of these issues brought to staff attention on the day and if not why? If things were that bad as you say surely when spending... More

hartlepool, united kingdom
Top Contributor
81 reviews 81 reviews
57 restaurant reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed November 28, 2013

At the moment I’m working near Sophellies, but have only used it on a couple of occasions (they do a mean bacon, sausage and egg sandwich by the way…!) I sometimes go out for dinner after work with my colleagues so we decided to take advantage of the early Christmas Fayre and book 8 of us in for 5.30 mid-week.... More

Was this review helpful? Yes 2
redcar
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 24, 2013

Didnt like to interrupt the staff talking , so I got some serviettes to clean our own table(did this right in front of them -should have left then really but decided to order food and give them a chance) food arrived reasonably quickly - hugely offputting portions, lumpy mash , tough meat , overcooked carrots and tinned peas all swimming... More

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claire g, Owner at Sophellie's Eatery, responded to this review

Sorry you didnt enjoy your visit, did you bring these issues up with staff as a refund would of been given as we pride ourselves on good homecooked food, and dont like to see people disappointed. The chicken is roasted in the oven and its chicken breast not your reformed rubbish from a takeaway as for bright orange sauce it... More

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