We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Neptuno Restaurant

$$$
+ Add cuisine
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Avda. Maritima, 25, 38683 Puerto de Santiago, Tenerife, Spain
Improve this listing
Add hours for Neptuno Restaurant and help diners know when to go.
+ Add hours
Dining options: Dinner, Late Night, Breakfast, Lunch, Reservations

TripAdvisor Reviewer Highlights

Read all 81 reviews
Visitor rating
  • 16
    Excellent
  • 28
    Very good
  • 18
    Average
  • 9
    Poor
  • 10
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Loved it!

Frankly I'm surprised at the negative comments because the food and service was first class for us. Admittedly we possibly got there early....it was a lot busier when we left....but the waiter was prompt to serve us, the food (fresh calamari and fries) was with us very quickly and was delicious and... read more

4 of 5 starsReviewed August 13, 2015
reddoggolfred
,
Burton upon Trent, United Kingdom
Add Photo Write a Review

81 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burton upon Trent, United Kingdom
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 13, 2015

Frankly I'm surprised at the negative comments because the food and service was first class for us. Admittedly we possibly got there early....it was a lot busier when we left....but the waiter was prompt to serve us, the food (fresh calamari and fries) was with us very quickly and was delicious and the prices were really good. Lovely setting overlooking... More 

Was this review helpful? Yes
Cirencester, United Kingdom
Level Contributor
35 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed July 26, 2015

Visited this restaurant twice for lunch during our stay in Puerto de Santiago. We returned the second time, as we honestly believed that we had been unlucky on our first visit. “WRONG.” We used the restaurant on both occasions while spending our day relaxing on the nearby beach. On both visits the food was average and the service abysmal. The... More 

Was this review helpful? Yes
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 17, 2015 via mobile

Myself, my husband and my three year old daughter visited this restaurant last night. The food was ok but the service was pretty rubbish. The manager seemed inconvenienced by our presence - he repeatedly ignored my request for an ice bucket for our wine and other minor things. However, what happened next was truly unforgivable. I asked for an ice... More 

Was this review helpful? Yes 2
Krakow, Poland
2 reviews
5 of 5 stars Reviewed March 20, 2015

Grilled Squids !!! THE BEST ! Grilled Squids !!! THE BEST ! Grilled Squids !!! THE BEST ! Grilled Squids !!! THE BEST ! Grilled Squids !!! THE BEST !

Was this review helpful? Yes
Oxford, United Kingdom
Level Contributor
19 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 15, 2015

We had a meal here, unfortunately the Gazpacho was not available,not was the salmon, sole or hake!! We settled for steak which was lovely. Atmosphere next to the beach is lovely, listening to the waves crashing onto the rocks as you eat is lovely.

Was this review helpful? Yes
Shaldon, United Kingdom
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed March 6, 2015 via mobile

Been going here for 25 years and it is very hit and miss. It was deserted at the end of February, service just ok, we weren't popular to ask to sit outside overlooking the sea, waitress wanted everyone inside I think! But our presence brought in other outside customers! My sardines were overcooked, hence the score below average. A shame,... More 

Was this review helpful? Yes
ufford, suffolk
Level Contributor
118 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed February 28, 2015

Visited several times again this year. Service good, food pretty good but if I am being brutally honest, not quite as good as previous visits. Food is hit and miss, some of our meals were good, others quite ordinary. For instance, the entrecôte steak and chicken were very tasty but the pork chops and Choco squid were tasteless, and the... More 

Was this review helpful? Yes
Ormskirk, United Kingdom
Level Contributor
82 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed January 29, 2015

We have been for lunch a few times and must agree the service is a bit hit and miss. Food is OK and it is worth going just for the location on a sunny day. Staff seem overstretched so not sure if I would go for a main evening meal.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 17, 2015

Neptuno is the worst place i have ever been. Terrible food, smells like sh.., tastes also... Service i even don't even want to talk... Dont go there and tell your friends not to go... Feeee..

Was this review helpful? Yes
Lancaster, United Kingdom
Level Contributor
256 reviews
174 restaurant reviews
common_n_restaurant_reviews_1bd8 435 helpful votes
3 of 5 stars Reviewed January 6, 2015

We had a very pleasant meal here, as the guests of good friends who have eaten here before. They had heard that the place had improved somewhat, but were forced to conclude that everything was still a bit haphazard. The service was slow, there was no toilet paper in the Ladies (and it took an age for somebody to remedy... More 

Was this review helpful? Yes 1

Travelers who viewed Neptuno Restaurant also viewed

Puerto de Santiago, Tenerife
Puerto de Santiago, Tenerife
 
Puerto de Santiago, Tenerife
 

Been to Neptuno Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: Avda. Maritima, 25, 38683 Puerto de Santiago, Tenerife, Spain
  • Location: Europe  >  Spain  >  Canary Islands  >  Tenerife  >  Puerto de Santiago

Price and Cuisine

  • Average Prices: USD 27 - 33

Questions & Answers

Questions? Get answers from Neptuno Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?