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Prince of Wales

48 West End Lane, Esher, England
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Ranked #37 of 50 restaurants in Esher
Cuisines: British
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Phone number 01372 465483
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Phone number 01372 465483
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118 reviews from our community

34% Recommend
    11
    29
    23
    27
    28
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London
Contributor
20 reviews 20 reviews
3 restaurant reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 28, 2014 NEW

The food is good for what it is - above average pub food. Decor is nice too and the waiting staff are lovely .. but the Ladies loos are grim!!

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Claygate, Esher
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 17, 2014

There are few more attractive locations. Unfortunately the management has squandered this advantage, the food is so bad I would class it as unfit for consumption. Today 17th July my Wife had scampi and chips, inside the bread crumbed finger was a soggy unidentifable mess. The chips floury and just too hard work to continue. My fish and chips were... More

Was this review helpful? Yes 3
Top Contributor
55 reviews 55 reviews
38 restaurant reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 14, 2014

Pub doesn't look welcoming from the outside. We asked for diet/ Pepsi max at the bar and got given normal full fat Pepsi. Ordered 2 adult roast dinners and 1 child. Food was very average. Had to ask for sauces and extra veg we ordered 3 times before it turned up. Tables all around us left uncleared and full of... More

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Contributor
20 reviews 20 reviews
16 restaurant reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 13, 2014

Just returned from lunch here and was not impressed. Went into order our food and ordered off the specials menu that was on the table. The waiter then came out an said one dish was not available so ordered a second special meal instead. He then came out a second time to tell me that the special menus are not... More

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England
Top Contributor
53 reviews 53 reviews
24 restaurant reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed July 8, 2014

Such a shame - the service here really is exceptionally poor. There was no mention of 'hello' or 'welcome'. Not once did our waitress smile. We had to ask for menus, we had to call to place our order and we had to get up and go and find her to ask for our bill. Once ordered, the food came... More

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1 review
4 of 5 stars Reviewed July 8, 2014 via mobile

Ate here with a group of friends for a birthday, service was prompt and food was lovely. Great atmosphere. Good value for money would definitely recommend.

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Epsom, United Kingdom
1 review
1 of 5 stars Reviewed July 6, 2014

I went to Prince of Wales last week with a group of friends, we'd booked but booking couldn't be found when we got there although they did find a table for the six of us. This, unfortunately, was a taste of things to come. We waited ages for drinks order to be taken then again for the drinks to be... More

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Spirit P, Guest Relations Manager at Prince of Wales, responded to this review

Dear Christine C Thank for taking the time to provide us with your review regarding your recent experience at the Prince of Wales. I would like to apologise that we failed to meet your expectations at the pub in regards to the service you received. I can assure you that I have passed on your comments to the Management Team... More

London
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 6, 2014

The only reason we went back to the Prince was the other pubs in the area had finished serving lunch!! We had a bad experience the last time - food cold and not cooked properly - waiting staff were lovely but I don't go out to lunch to eat at a different time to my other half!! Anyway - it... More

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Surrey, UK
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 1, 2014

On first appearance, the Prince of Wales seems like a lovely local pub with great outdoor seating. We have had a few decent meals at the pub in the last few years, mainly returning because of the dog friendly space outside. However, this is now the second time we have been and they have been unable to serve us. We... More

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Odiham, United Kingdom
Top Contributor
131 reviews 131 reviews
51 restaurant reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 23, 2014

We returned to the Esher area to meet friends and this seemed like a good place to head for, a few questionable reviews but overall relatively positive. First impressions were so-so - the beer garden is a little tired and good do with some TLC, washrooms were average and on arriving at the bar (which is pleasant) a couple of... More

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