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Hermitage Road Restaurant & Bar

British, Contemporary
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20-21 Hermitage Road, Hitchin SG5 1BT, England
441462433603
Website
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Today
9:30 am - 1:00 am
Open now
See all hours
Hours:
Sun 9:30 am - 10:00 pm
Mon - Thu 12:00 pm - 11:00 pm
Fri 12:00 pm - 1:00 am
Sat 9:30 am - 1:00 am
Dining options: Breakfast, Late Night, Dinner, Drinks, Reservations, Seating, Waitstaff
Good for: Families with children, Large groups, Bar scene, Special occasions
Description: Restaurant food served: Mon - Fri: 12:00 - 14:00 18:30 - 22:00 Sat: 09:30 -...
Restaurant food served: Mon - Fri: 12:00 - 14:00 18:30 - 22:00 Sat: 09:30 - 11:15 12:00 - 22:00 Sun: 09:30 - 11:15 12:00 - 18:00 Food is available outside of the hours from the Bar. Coffee shop open: Mon - Fri: 07:00 - 17:00 Sat: 08:30 - 17:00 Sun: 10:00 - 16:00
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TripAdvisor Reviewer Highlights

Read all 659 reviews
Visitor rating
  • 264
    Excellent
  • 202
    Very good
  • 120
    Average
  • 50
    Poor
  • 23
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Atmosphere

I have been to the Hermitage many times and have always been impressed with the buzzing atmosphere and have always had really good service. The staff are really friendly and we usually arrive a bit earlier so we can enjoy a drink in the bar, the cocktails are lovely. Nice and relaxing place to have... read more

5 of 5 starsReviewed yesterday
DJP_83
via mobile
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659 Reviews from our TripAdvisor Community

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2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I have been to the Hermitage many times and have always been impressed with the buzzing atmosphere and have always had really good service. The staff are really friendly and we usually arrive a bit earlier so we can enjoy a drink in the bar, the cocktails are lovely. Nice and relaxing place to have a meal and often for... More 

Helpful?
Thank DJP_83
Hertfordshire
Level Contributor
7 reviews
5 restaurant reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Just as the title says; great food, great atmosphere and great service. The Hermitage is an amazing place whatever the occasion. I've been here for a couples night, family nights, drinks with friends and also lunch. It's a really good place for any occasion. The staff can never do enough for you. From the minute you get there you are... More 

Helpful?
Thank Sean05
Stotfold, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Great atmosphere as always, friendly helpful staff. I had the Hermitage Pork Belly Ribs which were incredible, with a side of polenta chips (which is a must). Would highly recommend this place to all my friends and family.

Helpful?
Thank Gemma_L1986
London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Have been a continuous customer of the hermitage since it opened. As soon as you walk through the double doors you are amazed at how big it is. The bar is great with a wide range of cocktails (French martini is my favourite) and friendly bar men who are happy to create a cocktail to your liking. The restaurant is... More 

Helpful?
Thank Jwilliams92
Hitchin, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have visited the restaurant and bar numerous times and i have to say every time is a great experience. The staff are so friendly in every department!!!! Cocktails are by far the best in Hitchin (and i'm quiet the expert). On my last visit i had the sirloin steak and its was cooked to perfection as where the 4... More 

Helpful?
Thank sally m
Castelmaurou, France
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Not my cup of tea, far to noisy coupled with very slow service (overcrowded). Staff very very good. Food average towards poor, guess I'm getting old.

Helpful?
Thank Kabalino
ACInns, General Manager at Hermitage Road Restaurant & Bar, responded to this review

We enjoy welcoming all to enjoy the Hermitage Rd experience. Sorry it was not to your liking on this occasion. More 

Hitchin, United Kingdom
Level Contributor
101 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Tuesday lunch,not busy,approx 5 tables with customers.To be met with Hi Guys(us,2 ladies over 60),and repeated at table when ordering,Ok guys!!Very annoying!Bottle Water brought,left,we opened and served it.Wine came,in glasses,so easy!Waitress took order,30 mins to get food.She also kept repeating Good choice,good choice.Robots inside staff?Forgot my dessert,I had to go and find waiter to ask him to get it.Need lot... More 

Helpful?
1 Thank shirley658254
ACInns, General Manager at Hermitage Road Restaurant & Bar, responded to this review

Please accept our sincere apologies for the unacceptable service the service you experienced yesterday. This is certainly not the standard we strive for and work hard to achieve. We can confirm that steps have been taken to provide extra training for the staff member on duty to improve their performance in the future. More 

London, United Kingdom
Level Contributor
62 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

This was booked for a friends party, looked like a great location as we could mingle in the bar afterwards. The waitresses delivered our starters quite quickly after we sat down, there was a lot of pate and risotto balls ordered, I found the risotto balls dry and lacking flavour. For mains most of us had burgers and steak which... More 

Helpful?
Thank Ambersgate
ACInns, General Manager at Hermitage Road Restaurant & Bar, responded to this review

Please accept our sincere apologies for your disappointing experience recently at hermitage rd. Please be assured all your observations have been noted and discussed at all levels and training undertaken to ensure these mistakes do not happen again in the future. More 

Baldock, United Kingdom
Level Contributor
17 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

I have visited here a couple of times and on each occasion the service seems to get worse. The restaurant is in a lovely venue with an amazing atmosphere with the open kitchen on view and a busy bar. What is seems to lack is actually treating it's guest well. I was surprised when we ordered our drinks and they... More 

Helpful?
1 Thank Dan L
ACInns, General Manager at Hermitage Road Restaurant & Bar, responded to this review

Please accept our sincere apologies for the unacceptable service issues on your recent visit to Hermitage Rd. This is certainly not usual practice and all your comments are being addressed. More 

Level Contributor
73 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The atmosphere in the hermitage is brilliant, it was busy and buzzing. Our table was ready promptly and the restaurant was very clean. A drinks order was taken when we sat down but it was clear 30 minutes later that our drinks had been forgotten. We had to chase them twice. The main course of mussels was not available so... More 

Helpful?
Thank Emz82_in_uk
ACInns, General Manager at Hermitage Road Restaurant & Bar, responded to this review

Thank you for your review - we are disappointed that your visit was unsatisfactory. Please be assured that all comments are addressed at all levels. We do you hope to welcome you back again in the future. More 

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Restaurant Details

Location and Contact Information

  • Address: 20-21 Hermitage Road, Hitchin SG5 1BT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hitchin
  • Phone Number: 441462433603

Price and Cuisine

  • Cuisine: British, Contemporary

Restaurant Characteristics

  • Good for: Families with children, Large groups, Bar scene, Special occasions

Description

Restaurant food served: Mon - Fri: 12:00 - 14:00 18:30 - 22:00 Sat: 09:30 - 11:15 12:00 - 22:00 Sun: 09:30 - 11:15 12:00 - 18:00 Food is available outside of the hours from the Bar. Coffee shop open: Mon - Fri: 07:00 - 17:00 Sat: 08:30 - 17:00 Sun: 10:00 - 16:00
Open Hours
Sunday
9:30 am - 10:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 1:00 am
Saturday
9:30 am - 1:00 am

Questions & Answers

Questions? Get answers from Hermitage Road Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?