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Otello Restaurant

$$$
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122 Church Road, Hove BN3 2EA, England
01273 729774
Website
Today
12:00 pm - 11:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 10:00 pm
Mon - Sat 12:00 pm - 11:00 pm
Good for:
Families with children

TripAdvisor Reviewer Highlights

Read all 187 reviews
Visitor rating
  • 40
    Excellent
  • 57
    Very good
  • 34
    Average
  • 29
    Poor
  • 27
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Great food, good value but poor service

The food here is really good. Great choice on the menu and the prices is reasonable. Just the service is a bit of a let down. I can see many other reviewers have commented on this. It's a shame they can't sort this out as it would easily make them the best italian around

4 of 5 starsReviewed February 15, 2015
woopwoopEnglandUk
,
england uk
Good for:
  • Families with children
  • Breakfast/Brunch
  • Reservations
  • Delivery
  • Late Night
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187 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2015 NEW via mobile

Very lovely customer service, very welcoming and very lovely food would 100% come back without a doubt

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 25, 2015 NEW

Waited far too long to be served, portion massive but average taste. I wanted a fresh squeezed apple juice from a menu but they didn't have it. Instead I've got the ugliest tasted imitation of juice, the same price.

Was this review helpful? Yes 1
Kidderminster, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Over a period of two weeks we ate here three times and each time it was amazing! Staff were friendly and helpful and ambience amazing. Thanks Otello :)

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
49 reviews 49 reviews
32 restaurant reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed February 25, 2015

Our son took us out and he choose the restaurant. I thought I remembered it but I wasn't sure. We walked in and they made us feel like they were doing us a favor by serving us. The food was mediocre as well. I probably won't make that mistake again. I do not recommend.

Was this review helpful? Yes 4
Hove, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed February 22, 2015

Turned up on Saturday night, 9pm, with no booking. Was met by a pleasant enough waiter who offered me a spacious enough table in an otherwise busy, stuffy restaurant (no aircon). Tried to order for a good ten minutes and then, que, the waiter from Hell! "Are you in some kind of hurry or something?" I was told in a... More 

Was this review helpful? Yes 3
Brighton, United Kingdom
Senior Contributor
36 reviews 36 reviews
29 restaurant reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 19, 2015

I went with a group of mums from school, two of whom are regular visitors. Of the 8, of us I was the only that ordered pizza, which was fine, if nothing to write home about, but none of the other people enjoyed their food and most of them barely managed to eat any. Otellos does create an easy atmosphere... More 

Was this review helpful? Yes 1
Morpeth, United Kingdom
Contributor
11 reviews 11 reviews
7 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 18, 2015

seated and left for 10 minutes without a menu. Eventually took our order but the Tuna pasta and gnocchi were both tasteless. Added 10% service to the bill and then asked for more when I used the card machine. An experience not to be repeated.

Was this review helpful? Yes
england uk
Contributor
13 reviews 13 reviews
7 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

The food here is really good. Great choice on the menu and the prices is reasonable. Just the service is a bit of a let down. I can see many other reviewers have commented on this. It's a shame they can't sort this out as it would easily make them the best italian around

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 15, 2015

We have been going here for the last 20 years it has been the last 2 years absolutely terrible we went last night for valentines Eve were rushed our food the waiter took my plate away before i had finished the atmosphere was terrible the 2 waiters arguing in iran language felt absolutely disgusted i did complain but nothing was... More 

Was this review helpful? Yes
Brighton, United Kingdom
Contributor
15 reviews 15 reviews
14 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 14, 2015

Hadn't booked turned up 5.15pm shown to table 5 people serving no offer of a drink every other table given olives no ours food was great but waiter wanted us to order wine and food all at once giving me lets get them in and out quick shall return but service can be inconsistent

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: 122 Church Road, Hove BN3 2EA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Sussex  >  Brighton and Hove  >  Hove
  • Phone Number: 01273 729774

Price and Cuisine

  • Average Prices: USD 21 - 41
  • Cuisine: Italian

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
12:00 pm - 10:00 pm
Monday
12:00 pm - 11:00 pm
Tuesday
12:00 pm - 11:00 pm
Wednesday
12:00 pm - 11:00 pm
Thursday
12:00 pm - 11:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm

Questions & Answers

Questions? Get answers from Otello Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?