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The Counter

4211 Waialae Ave E-1, Honolulu, Oahu, HI 96816
808-739-5100
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Ranked #309 of 1,923 Restaurants in Honolulu
Certificate of Excellence 2014
Price range: $0 - $15
Cuisines: American
Good for: Families with children
Dining options: Lunch, Dinner, Late Night
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Late Night
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80 reviews from our community

Visitor rating
    26
    32
    16
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Cairns, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

Walked from Waikiki to Kahala Mall for this sucker! Big walk worth the wait. Lots of options for the burger masters to enjoy. My top pick though was the adult shakes, I had a choc malt with vodka, omg, delicious, also melt in your mouth onion rings. Add ons like fries, rings, coleslaw good vale at $3.

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Kamuela, Hawaii
Top Contributor
97 reviews 97 reviews
65 restaurant reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 24, 2014

They have a menu with many choices. You can customize your hamburger including the size of the patty, chicken and fish. Many choices of toppings. We all enjoyed the meal.

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Port Stephens, Australia
Contributor
17 reviews 17 reviews
10 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 5, 2014

There were 9 in our group, holidaying in Hawaii over 3 weeks we had enjoyed quite a few burgers before finding the Counter at Kahala. Some of us are fussy eaters, and ALL enjoyed the concept, the fun and most especially the fantastic flavour of our cooked to order burger feast at The Counter. Our server was quick, friendly and... More

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Contributor
14 reviews 14 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2014

I just wanted to say that the service here has gone down hill. The staff member who sat us brought us to our table, dropped the menu on the table and left. She didn't explain anything to us or told us who our server would be. We had been here before so we knew how things worked but I remember... More

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Singapore, Singapore
Top Contributor
117 reviews 117 reviews
68 restaurant reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed June 30, 2014

My sister lives in Kahala so we went to the Counter when I was visiting in April. It is a rather unassuming restaurant down a ways in the mall near whole foods. I wasn't expecting much but man was I blown away. You MUST order the sliders. These little guys were some of the best food I ate in Hawaii.... More

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corpus christi
Reviewer
3 reviews 3 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

The Counter has a good menu selection. We built our own burger. Everything was fresh and the spicy sour cream sauce was good. Our waitress Nichole was really sweet and helped us get the most for our dollar. The chilli cheese fries are definitely worth it. I wish we had a place like this in Texas.

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Hawaii
Top Contributor
180 reviews 180 reviews
99 restaurant reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed May 2, 2014

There have been a number of changes since our last visit, changes in the menu and in the decor and layout of the restaurant. The food was the same -- good, more expensive than before. We liked the change in layout -- with booths, it did not seem as noisy. Our service was poor. I think this place has real... More

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Rusk, Texas
Senior Contributor
38 reviews 38 reviews
19 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 10, 2014

I really enjoyed my burger but of course I got to choose everything that was put on it. A multigrain bun, 1/3 lb patty, romain lettuce, spinach, red onion, pepperjack cheese, garlic aiola sauce. Yum! It was very juicy. I also had sweet potato fries which I enjoyed also. There were 6 in our party and everyone had good things... More

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Honolulu, Hawaii
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 25, 2014

All Hyped up. forget it, not worth getting excited about. just go across the street to Honolulu burger. That is unless you enjoy paying high prices for an average burger and a whole bunch of pretense.

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Honolulu, Hawaii
Top Contributor
91 reviews 91 reviews
54 restaurant reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 7, 2014

We had been wanting to try this place and unfortunately were disappointed. When we arrived they were very busy but they seated us and were very friendly. We asked what the more popular items on the menu were and tried those. The shoe string parmesian fries were recommended but they were very greasy and just ok. We didn't think the... More

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