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The Counter

#175 of 1,944 Restaurants in Honolulu
Certificate of Excellence
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4211 Waialae Ave E-1, Honolulu, Oahu, HI 96816
808-739-5100
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Today
11:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun - Sat 11:00 am - 10:00 pm
Dining options: Late Night, Dinner, Lunch, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 134 reviews
Visitor rating
  • 47
    Excellent
  • 59
    Very good
  • 19
    Average
  • 7
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Counter burgers for my 60th Birthday!

My fiancee took me to The Counter at Kahala Mall for my 60th birthday. We wanted to catch a movie after so this seemed like a great choice. They have healthy beef, lots of choices and gluten free buns. She always has a burger salad. Using their special menu she is able to customize her burger... read more

4 of 5 starsReviewed October 29, 2015
Pr0fess0rSteve
,
Honolulu, Hawaii
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134 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Oahu, Hawaii
Level Contributor
125 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed January 1, 2016

Amazing burgers, fries, and milkshakes. They are more of a gourmet burger the you can build yourself. You pick your type of bun, then meat which varies from turkey to bison, a sauce (the garlic is delicious) your cheese, again tons of options like goat cheese, then pretty much any topping you can think of. Their fries are thin but... More 

Helpful?
Thank beachbums512
Aiea, Hawaii
Level Contributor
1 review
5 of 5 stars Reviewed November 21, 2015

great from food to location and vibe! fav spot to eat out for us (me & my love) <3 we love the sweet potato fries! + the beer float so yum

Helpful?
Thank AndreeaManaf
Honolulu, Hawaii
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 29, 2015

My fiancee took me to The Counter at Kahala Mall for my 60th birthday. We wanted to catch a movie after so this seemed like a great choice. They have healthy beef, lots of choices and gluten free buns. She always has a burger salad. Using their special menu she is able to customize her burger and salad to get... More 

Helpful?
Thank Pr0fess0rSteve
Tokyo, Japan
Level Contributor
43 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed October 17, 2015

One of the truly great things about a vacation in Hawaii is enjoying all the fruits, vegetables and meats grown and raised on these lush islands. The experience can range from a take-out latte made with Kona coffee beans to dinner at a fine restaurant right on the beach. Somewhere in there has to be a trip to The Counter,... More 

Helpful?
Thank Jiesto
Honolulu, Hawaii
Level Contributor
56 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 11, 2015 via mobile

After a movie we went to ear one of these gourmet hamburgers and we're not disappointed. It is not a fast food burger and worth the wait. I " built" my own, kinda basic with blue cheese, field greens and pickles. My husband got the Korean style burger that was also great. We shared the pricey sweet potato fries, crispy... More 

Helpful?
Thank kukana77
Honolulu
Level Contributor
183 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed August 11, 2015 via mobile

Walked across the road after disappointing service at Chili's and discovered great happy hour specials at The Counter. Ordered chili cheese fries at $3 off the regular prices. All their fries were $5. Other specials, too, including sliders, fried pickles, deviled eggs. All reduced from the regular prices. Huge portions. Friendly service. Great burgers. Drink specials, too. Only till 7:00... More 

Helpful?
Thank heybrah
Tucson, Arizona
Level Contributor
126 reviews
98 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 31, 2015 via mobile

Went there solo after perusing Kahana Mall and what a find. A million burger selections you can make. I settled for the slider plate, 4 wonderful sliders with cheese, red onions, special sauce and served on soft Hawaiian buns. Fantastic! A great place kind of hidden away.

Helpful?
Thank MXKing
USA
Level Contributor
57 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

Burgers are very creative since you can just check off the ingredients you want on your burger. The sweet potato fries were quite tasty as well. the bad part was I went for lunch and the place was packed and service was slow because of that.

Helpful?
Thank Kymas23
Webster, Texas
Level Contributor
74 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 18, 2015 via mobile

On my way down a mountain earlier today, I ran into a really lovely local couple who called back as they traipsed down the slope I was struggling on " Use your phone, find The Counter, go get a burger and a beer!" I, honestly, wasn't sure what I would find but this place is amazing! Organic Chicken, hormone free... More 

Helpful?
Thank UnclTrvlngMatt
Logan, Utah, Usa
Level Contributor
39 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 17, 2015 credit card Amex Card Member Review

A sandwich and burger resturan that lwt's you totally build your own sandwich right down to your selected dressing. Sweet potato fries are fantastic ! There are many beverages choices including any from a full bar.

Helpful?
Thank Linda R

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Restaurant Details

Location and Contact Information

  • Address: 4211 Waialae Ave E-1, Honolulu, Oahu, HI 96816
  • Location: United States  >  Hawaii (HI)  >  Oahu  >  Honolulu
  • Phone Number: 808-739-5100

Price and Cuisine

  • Average Prices: USD 15
  • Cuisine: American

Restaurant Characteristics

  • Good for: Families with children
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm

Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?