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4211 Waialae Ave E-1, Honolulu, Oahu, HI 96816
808-739-5100
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Ranked #218 of 1,939 Restaurants in Honolulu
Certificate of Excellence 2014
Price range: $0 - $15
Hours:
Sun - Sat 11:00 am - 10:00 pm
Cuisines: American
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Late Night
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92 reviews from our community

Visitor rating
    33
    35
    18
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Kaneohe, Hawaii, USA
Senior Contributor
31 reviews 31 reviews
22 restaurant reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 7, 2014 credit card Amex Card Member Review

Since she has some food intolerances, my wife called to check on the oil they use for their fries. She discussed her specifics with the employee, and it seemed like everything would be great. We drove to Kahala Mall the next day to shop and dine there, but to our great disappointment, the employee misspoke and there could be no... More 

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Honolulu, Hawaii, USA
Senior Contributor
33 reviews 33 reviews
27 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014 credit card Amex Card Member Review

I love the atmosphere of this place! I alway have a great time! I love the sports on the TV and the staff are so nice!! The burger creations are endless!! Try the Birthday Shake, a personal favorite! I wish they kept Kim Chee as a topping for your burger. Fun for all!

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Senior Contributor
31 reviews 31 reviews
18 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2014

High-quality burger joints are all the rage these days with the trend moving away from fast-food to five-star burgers. The Counter is on the higher-end of the spectrum. On a friend's recommendation we checked it out after a hike. We sat outside with our dogs and the staff was very accommodating; without asking they brought us water bowls for the... More 

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Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
31 restaurant reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 28, 2014

I have been to the counter the three times I have been in Honolulu and will definitely be back the next time I am there (next month). Building your own burger is pretty fun and their options are very tasty and fresh. I remember the milkshakes being delicious too :)

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Honolulu, Hawaii
Contributor
18 reviews 18 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2014

Lots of choices to build your own burger. Can be busy on the weekend but usually no wait on week nights. They also have a few beers on tap.

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Senior Contributor
23 reviews 23 reviews
8 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 26, 2014

We enjoyed dinner here twice within two weeks since we liked it so much. The choices are truly never-ending between bread, burger, toppings, sauces, in-bowl or not, etc. We found the food to be high quality, fresh (including the vegetable toppings) and very tasty. Even with a larger group, we were seated relatively quickly. It's probably best to go early... More 

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Aiea, Hawaii
Senior Contributor
41 reviews 41 reviews
37 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 20, 2014

Enjoyed both the fixed menu as well as the experience of customizing your experience. Well worth a visit if you're in the Kahala Mall area

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Johnstown, OH
Senior Contributor
38 reviews 38 reviews
19 restaurant reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 3, 2014

Just happen to run into this place at the Kahata Mall. Hamburgers are their speciality, but they have a lot of other items to offer. Had a great chocolate shake and had a tuna sandwich. I just filled out a card and selected my meat and what ever items I wanted on my sandwich.

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San Diego , CA
Contributor
20 reviews 20 reviews
7 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 22, 2014

you want Beef burgers, chicken burgers, turkey burgers, or vegan Burger this is the place you want to be at. you can make your sandwich the most healthy one or you can make it the most crazy one. i love the idea that you choose your topping and ur protein and bread, or you could make it salad with protein.... More 

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Cairns, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

Walked from Waikiki to Kahala Mall for this sucker! Big walk worth the wait. Lots of options for the burger masters to enjoy. My top pick though was the adult shakes, I had a choc malt with vodka, omg, delicious, also melt in your mouth onion rings. Add ons like fries, rings, coleslaw good vale at $3.

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Additional Information about The Counter

Address: 4211 Waialae Ave E-1, Honolulu, Oahu, HI 96816
Phone Number: 808-739-5100
Location: United States  >  Hawaii (HI)  >  Oahu  >  Honolulu
Open Hours:
Sunday 11:00 am - 10:00 pm
Monday 11:00 am - 10:00 pm
Tuesday 11:00 am - 10:00 pm
Wednesday 11:00 am - 10:00 pm
Thursday 11:00 am - 10:00 pm
Friday 11:00 am - 10:00 pm
Saturday 11:00 am - 10:00 pm
Average Prices: USD 0 - 15
Cuisine: American

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Questions & Answers

Questions? Get answers from The Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?