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777 Rte 1, Saugus, MA 01906
(781) 231-2738
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Ranked #61 of 107 Restaurants in Saugus
Price range: $1 - $20
Sun - Fri 11:00 am - 11:00 pm
Sat 7:00 am - 11:00 pm
Cuisines: American, Ice Cream
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14 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Saugus, Massachusetts
5 reviews 5 reviews
5 restaurant reviews
3 of 5 stars Reviewed December 31, 2014

If you plan on going to eat there. You better bring a pillow and a blanket, because you will be waiting for your food for half a century.

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Lynn, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 24, 2014

I love ice cream so friendly's used to be my go to place. They have great food that is fairly prices and an atmosphere that's nice for children. There is one waiter their who sticks out in my memory named Pursey (hes bubbly and was so quick anytime we needed anything) he made all his tables feel so welcomed and... More 

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Beaumont, Texas
Top Contributor
56 reviews 56 reviews
34 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 23, 2014

Place was nice, like an old time dinner. Food was pretty good, with good drinks and icecream. Service was slow, over all it was decent, with decent prices, but wouldn't try again.

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Saugus, Massachusetts, United States
Top Contributor
88 reviews 88 reviews
65 restaurant reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed January 4, 2014

The food is much like fast-food, but you are spending more money since you are being served. It's not bad, it's just OK. The ice cream is always good, but it can be pricey if you have a lot of people. There are always coupons for Friendly's in the paper.

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Boston, Massachusetts
Top Contributor
220 reviews 220 reviews
163 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 2, 2013

We went here on Vetran's day, so it was pretty busy as they were serving free breakfast to Vetrans (Very Nice.) That being said, there was no wait to be seated, server was efficient and friendly. We had typical breakfast items, eggs, pancakes, grench toast, home fries, all good. The portions were generous, prices were good. I'd return.

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Durham, North Carolina
19 reviews 19 reviews
13 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

Freshly painted, but tired. Stopped for Friday night dinner, and had to wait 15 minutes for a table. When we got inside, we found a dozen empty tables (but that section is not open because we don't have enough staff/waitresses on duty). Waitress lost interest in us when one of our party of four asked for an extra minute or... More 

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Saugus, Massachusetts
Top Contributor
51 reviews 51 reviews
44 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 16, 2013 via mobile

I had been going here every friday for almost two years and our server made us laugh and made our night. They let her go. They took the mac and cheese bites off and this one manager makes us feel like we should not be there.

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Saugus, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

My absolute favorite, maple walnut ice cream. Another staple of New England that I remember fondly....there's always a Friendly's around and always a pleasure to stop in and get ice cream....typical staple of Massachusetts.

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Lehigh Acres, Florida
Top Contributor
65 reviews 65 reviews
63 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2012

All Friendlys are consistent, but this one lacks customer service. There were hardly any people in the restaurant when we got there, but it was five minutes to get seated, and had to ask for a menu, service was slow, mostly young kids working, and more into their own conversations. We left.

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Anderson, South Carolina
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2012

Food was good. Nice friendly staff. Friendly's is within walking distance to the hotel. We enjoyed eating there

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Additional Information about Friendly's

Address: 777 Rte 1, Saugus, MA 01906
Phone Number: (781) 231-2738
Location: United States  >  Massachusetts (MA)  >  Saugus
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 7:00 am - 11:00 pm
Average Prices: USD 1 - 20
Cuisine: American, Ice Cream

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?