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Friendly's

$$
American, Ice Cream
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777 Rte 1, Saugus, MA 01906
(781) 231-2738
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Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Fri 11:00 am - 11:00 pm
Sat 7:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 16 reviews
Visitor rating
  • 1
    Excellent
  • 3
    Very good
  • 7
    Average
  • 1
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
First time, last time

We walked in, and the hostess was busy playing with her hair. We have our name and waited about 15 minutes, no problem, but when we were called, there seemed to be plenty of open tables. We were seated in a booth, where the light was burnt out. We ordered and was quite a while before food arrived... read more

3 of 5 starsReviewed March 26, 2015
Nanahegg
,
Wakefield, Massachusetts
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16 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Weymouth, MA
Top Contributor
63 reviews 63 reviews
37 restaurant reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed April 23, 2015 NEW

We visited this Friendly's last Sunday at 5:30 PM. There were several unoccupied tables, none of which had been cleared. We waited 10 minutes and were finally seated and given menus. We sat for another 20 minutes, with no server approaching to take an order. We left the restaurant, mentioning our experience to one of the women working there. She... More 

Was this review helpful? Yes
Wakefield, Massachusetts
Contributor
19 reviews 19 reviews
16 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 26, 2015

We walked in, and the hostess was busy playing with her hair. We have our name and waited about 15 minutes, no problem, but when we were called, there seemed to be plenty of open tables. We were seated in a booth, where the light was burnt out. We ordered and was quite a while before food arrived. Food was... More 

Was this review helpful? Yes 1
Saugus, Massachusetts
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 of 5 stars Reviewed December 31, 2014

If you plan on going to eat there. You better bring a pillow and a blanket, because you will be waiting for your food for half a century.

Was this review helpful? Yes
Lynn, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 24, 2014

I love ice cream so friendly's used to be my go to place. They have great food that is fairly prices and an atmosphere that's nice for children. There is one waiter their who sticks out in my memory named Pursey (hes bubbly and was so quick anytime we needed anything) he made all his tables feel so welcomed and... More 

Was this review helpful? Yes 1
Beaumont, Texas
Top Contributor
64 reviews 64 reviews
36 restaurant reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 23, 2014

Place was nice, like an old time dinner. Food was pretty good, with good drinks and icecream. Service was slow, over all it was decent, with decent prices, but wouldn't try again.

Was this review helpful? Yes
Saugus, Massachusetts, United States
Top Contributor
92 reviews 92 reviews
69 restaurant reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed January 4, 2014

The food is much like fast-food, but you are spending more money since you are being served. It's not bad, it's just OK. The ice cream is always good, but it can be pricey if you have a lot of people. There are always coupons for Friendly's in the paper.

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
218 reviews 218 reviews
162 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 2, 2013

We went here on Vetran's day, so it was pretty busy as they were serving free breakfast to Vetrans (Very Nice.) That being said, there was no wait to be seated, server was efficient and friendly. We had typical breakfast items, eggs, pancakes, grench toast, home fries, all good. The portions were generous, prices were good. I'd return.

Was this review helpful? Yes
Durham, North Carolina
Contributor
19 reviews 19 reviews
13 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

Freshly painted, but tired. Stopped for Friday night dinner, and had to wait 15 minutes for a table. When we got inside, we found a dozen empty tables (but that section is not open because we don't have enough staff/waitresses on duty). Waitress lost interest in us when one of our party of four asked for an extra minute or... More 

Was this review helpful? Yes
Saugus, Massachusetts
Top Contributor
51 reviews 51 reviews
44 restaurant reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 16, 2013

I had been going here every friday for almost two years and our server made us laugh and made our night. They let her go. They took the mac and cheese bites off and this one manager makes us feel like we should not be there.

Was this review helpful? Yes
Saugus, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

My absolute favorite, maple walnut ice cream. Another staple of New England that I remember fondly....there's always a Friendly's around and always a pleasure to stop in and get ice cream....typical staple of Massachusetts.

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Restaurant Details

Location and Contact Information

  • Address: 777 Rte 1, Saugus, MA 01906
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: (781) 231-2738

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: American, Ice Cream
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
7:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?