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Friendly's

$$
American, Ice Cream
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Get directions
777 Rte 1, Saugus, MA 01906
(781) 231-2738
Today
11:00 am - 11:00 pm
Closed now
See all hours
Hours:
Sun - Fri 11:00 am - 11:00 pm
Sat 7:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 14 reviews
Visitor rating
  • 1
    Excellent
  • 3
    Very good
  • 6
    Average
  • 1
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Most recent review
Slow Pokes

If you plan on going to eat there. You better bring a pillow and a blanket, because you will be waiting for your food for half a century.

3 of 5 starsReviewed December 31, 2014
kathy k
,
Saugus, Massachusetts
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14 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Saugus, Massachusetts
Reviewer
5 reviews 5 reviews
5 restaurant reviews
3 of 5 stars Reviewed December 31, 2014

If you plan on going to eat there. You better bring a pillow and a blanket, because you will be waiting for your food for half a century.

Was this review helpful? Yes
Lynn, Massachusetts
Senior Contributor
25 reviews 25 reviews
11 restaurant reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 24, 2014

I love ice cream so friendly's used to be my go to place. They have great food that is fairly prices and an atmosphere that's nice for children. There is one waiter their who sticks out in my memory named Pursey (hes bubbly and was so quick anytime we needed anything) he made all his tables feel so welcomed and... More 

Was this review helpful? Yes 1
Beaumont, Texas
Top Contributor
62 reviews 62 reviews
36 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 23, 2014

Place was nice, like an old time dinner. Food was pretty good, with good drinks and icecream. Service was slow, over all it was decent, with decent prices, but wouldn't try again.

Was this review helpful? Yes
Saugus, Massachusetts, United States
Top Contributor
91 reviews 91 reviews
68 restaurant reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed January 4, 2014

The food is much like fast-food, but you are spending more money since you are being served. It's not bad, it's just OK. The ice cream is always good, but it can be pricey if you have a lot of people. There are always coupons for Friendly's in the paper.

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
219 reviews 219 reviews
162 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 2, 2013

We went here on Vetran's day, so it was pretty busy as they were serving free breakfast to Vetrans (Very Nice.) That being said, there was no wait to be seated, server was efficient and friendly. We had typical breakfast items, eggs, pancakes, grench toast, home fries, all good. The portions were generous, prices were good. I'd return.

Was this review helpful? Yes
Durham, North Carolina
Contributor
19 reviews 19 reviews
13 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

Freshly painted, but tired. Stopped for Friday night dinner, and had to wait 15 minutes for a table. When we got inside, we found a dozen empty tables (but that section is not open because we don't have enough staff/waitresses on duty). Waitress lost interest in us when one of our party of four asked for an extra minute or... More 

Was this review helpful? Yes
Saugus, Massachusetts
Top Contributor
51 reviews 51 reviews
44 restaurant reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 16, 2013

I had been going here every friday for almost two years and our server made us laugh and made our night. They let her go. They took the mac and cheese bites off and this one manager makes us feel like we should not be there.

Was this review helpful? Yes
Saugus, Massachusetts
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 11, 2012

My absolute favorite, maple walnut ice cream. Another staple of New England that I remember fondly....there's always a Friendly's around and always a pleasure to stop in and get ice cream....typical staple of Massachusetts.

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Lehigh Acres, Florida
Top Contributor
65 reviews 65 reviews
63 restaurant reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 10, 2012

All Friendlys are consistent, but this one lacks customer service. There were hardly any people in the restaurant when we got there, but it was five minutes to get seated, and had to ask for a menu, service was slow, mostly young kids working, and more into their own conversations. We left.

Was this review helpful? Yes
Anderson, South Carolina
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2012

Food was good. Nice friendly staff. Friendly's is within walking distance to the hotel. We enjoyed eating there

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 777 Rte 1, Saugus, MA 01906
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: (781) 231-2738

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: American, Ice Cream
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
7:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?