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Friendly's

$$
American, Ice Cream
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777 Rte 1, Saugus, MA 01906
(781) 231-2738
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Fri 11:00 am - 11:00 pm
Sat 7:00 am - 11:00 pm

TripAdvisor Reviewer Highlights

Read all 17 reviews
Visitor rating
  • 1
    Excellent
  • 3
    Very good
  • 8
    Average
  • 1
    Poor
  • 4
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
    Atmosphere
    2.5 of 5 stars
Error made but nicely corrected

Arrived at 8 pm on a Friday. Place was busy with 4 parties in front of us. We were seated after a 15 minute wait. They had an entire (12 booths) section not open. Waitress took our order promptly and admitted she forgot to put our appetizer order in when she brought our meals out. The manager... read more

3 of 5 starsReviewed June 19, 2015
mandaleigh25
,
Caribou, Maine
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17 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Caribou, Maine
Level Contributor
24 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 19, 2015

Arrived at 8 pm on a Friday. Place was busy with 4 parties in front of us. We were seated after a 15 minute wait. They had an entire (12 booths) section not open. Waitress took our order promptly and admitted she forgot to put our appetizer order in when she brought our meals out. The manager brought our appetizer... More 

Was this review helpful? Yes
Weymouth, MA
Level Contributor
68 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
1 of 5 stars Reviewed April 23, 2015

We visited this Friendly's last Sunday at 5:30 PM. There were several unoccupied tables, none of which had been cleared. We waited 10 minutes and were finally seated and given menus. We sat for another 20 minutes, with no server approaching to take an order. We left the restaurant, mentioning our experience to one of the women working there. She... More 

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Wakefield, Massachusetts
Level Contributor
22 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed March 26, 2015

We walked in, and the hostess was busy playing with her hair. We have our name and waited about 15 minutes, no problem, but when we were called, there seemed to be plenty of open tables. We were seated in a booth, where the light was burnt out. We ordered and was quite a while before food arrived. Food was... More 

Was this review helpful? Yes 1
Saugus, Massachusetts
Level Contributor
5 reviews
5 restaurant reviews
3 of 5 stars Reviewed December 31, 2014

If you plan on going to eat there. You better bring a pillow and a blanket, because you will be waiting for your food for half a century.

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Lynn, Massachusetts
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 24, 2014

I love ice cream so friendly's used to be my go to place. They have great food that is fairly prices and an atmosphere that's nice for children. There is one waiter their who sticks out in my memory named Pursey (hes bubbly and was so quick anytime we needed anything) he made all his tables feel so welcomed and... More 

Was this review helpful? Yes 1
Beaumont, Texas
Level Contributor
65 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 23, 2014

Place was nice, like an old time dinner. Food was pretty good, with good drinks and icecream. Service was slow, over all it was decent, with decent prices, but wouldn't try again.

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Saugus, Massachusetts, United States
Level Contributor
99 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed January 4, 2014

The food is much like fast-food, but you are spending more money since you are being served. It's not bad, it's just OK. The ice cream is always good, but it can be pricey if you have a lot of people. There are always coupons for Friendly's in the paper.

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Boston, Massachusetts
Level Contributor
221 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed December 2, 2013

We went here on Vetran's day, so it was pretty busy as they were serving free breakfast to Vetrans (Very Nice.) That being said, there was no wait to be seated, server was efficient and friendly. We had typical breakfast items, eggs, pancakes, grench toast, home fries, all good. The portions were generous, prices were good. I'd return.

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Durham, North Carolina
Level Contributor
19 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 27, 2013

Freshly painted, but tired. Stopped for Friday night dinner, and had to wait 15 minutes for a table. When we got inside, we found a dozen empty tables (but that section is not open because we don't have enough staff/waitresses on duty). Waitress lost interest in us when one of our party of four asked for an extra minute or... More 

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Saugus, Massachusetts
Level Contributor
52 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed January 16, 2013

I had been going here every friday for almost two years and our server made us laugh and made our night. They let her go. They took the mac and cheese bites off and this one manager makes us feel like we should not be there.

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Additional Information about Friendly's

Address: 777 Rte 1, Saugus, MA 01906
Phone Number: (781) 231-2738
Location: United States  >  Massachusetts (MA)  >  Saugus
Open Hours:
Sunday 11:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 7:00 am - 11:00 pm
Average Prices: USD 20
Cuisine: American, Ice Cream

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Restaurant Details

Location and Contact Information

  • Address: 777 Rte 1, Saugus, MA 01906
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: (781) 231-2738

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: American, Ice Cream
Open Hours
Sunday
11:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
7:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Friendly's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?