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214 Broadway, Saugus, MA 01906-1979
781-231-0137
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 3
    Excellent
  • 6
    Very good
  • 2
    Average
  • 6
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Came here again, and again not impressed.

I just find Applebee's below average. I know it's a chain so I don't go there expecting gourmet offerings, but as chains go, Applebee's has to be the worst. Service is average. Food usually not hot. I got a salad and sandwich combo, and it was only have a sandwich. Applebee's, it's a grill cheese... read more

3 of 5 starsReviewed December 2, 2013
ApoloniaTraveller
,
Boston, Massachusetts
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18 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Lynn, Massachusetts
Top Contributor
88 reviews 88 reviews
87 restaurant reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 24, 2015 NEW

Stopped for a quick bite while out running errands. We sat at the bar to catch the news. Bar staff very attentive, friendly, and accommodating. Our drinks were well prepared ans served quickly. We got some chicken fingers to munch on - they were served piping hoy with plenty of sauce. I got the short rib nachos for "dinner" -... More 

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Reviewer
4 reviews 4 reviews
3 restaurant reviews
5 of 5 stars Reviewed February 18, 2015

Our burgers were really good. The service was good, as well. The walls were covered with collectibles and photos of Saugus,MA. There was a lot to look at and it gave you a "homey" feeling. The bill was a bit more than we thought it would be, but this resaurant has come a long way.

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Saugus, Massachusetts
1 review
4 of 5 stars Reviewed December 16, 2014 credit card Amex Card Member Review

after an afternoon of shopping myself and 2 friends stopped for dinner. The server was pleasant and attentive. The food was served hot and in a timely manner. The prices were very affordable.

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Lynn, Massachusetts
Senior Contributor
27 reviews 27 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 24, 2014

Applebee's is relatively close to my home so I visit often. I always enjoy it because its busy but not to the point where i', waiting in line to get a table. I enjoy sitting by the bar they have high top tables and in recent years have been redone. I always enjoy the staff the bar tenders (paula and... More 

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Hong Kong, China
Senior Contributor
36 reviews 36 reviews
10 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 9, 2014

Good service ,tasty food ,friendly staff !!!nice view !!!!location is fair,need to drive here !!! Good meat and salad!if you want to have a full dinner I prefer you to find another restaurant!

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Boston, Massachusetts
Top Contributor
84 reviews 84 reviews
65 restaurant reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed June 30, 2014

My husband & I stopped in for a quick bite to eat. We sat at the bar & waited & waited & waited for the bartender to finally come over to say "I'll be right with you" We ordered chicken wings, all we tasted was the cooking grease they were fried in. My husband ordered a burger. Very plain, basic... More 

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Peabody, Massachusetts
Top Contributor
142 reviews 142 reviews
90 restaurant reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed February 1, 2014

The place was ridiculously crowded even late at night. Food wasn't that good the server was really nice but that's the only good thing I could say. Had to wait forever for a server to come over and I couldn't believe how long it took to get our spinach dip. I tried this location but I won’t be back it's... More 

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Boston, Massachusetts
Top Contributor
221 reviews 221 reviews
165 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 2, 2013

I just find Applebee's below average. I know it's a chain so I don't go there expecting gourmet offerings, but as chains go, Applebee's has to be the worst. Service is average. Food usually not hot. I got a salad and sandwich combo, and it was only have a sandwich. Applebee's, it's a grill cheese. I think you can spare... More 

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
221 reviews 221 reviews
165 restaurant reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed May 23, 2013

Everything was average and boring. The menu does not excite me. The food is ok, nothing spectacular. I thought prices were a little high for this type of chain restaurant. The service was decent and the place seemed clean. I would never pick this place as my choice, but if someone I was with really wanted to go here I... More 

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El Paso, Texas
Senior Contributor
44 reviews 44 reviews
14 restaurant reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 23, 2013

I have tried Applebee's many times and it always comes up short. Each time I have received terrible service, microwave quality food, and the bill always seems to be higher than it should be. My worst experience was when I ordered a salad and requested the bacon bits not be added since I was a vegetarian. The waitress needed to... More 

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Restaurant Details

Location and Contact Information

  • Address: 214 Broadway, Saugus, MA 01906-1979
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: 781-231-0137

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Applebee's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?