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214 Broadway, Saugus, MA 01906-1979
781-231-0137
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Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 18 reviews
Visitor rating
  • 3
    Excellent
  • 6
    Very good
  • 2
    Average
  • 6
    Poor
  • 1
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Came here again, and again not impressed.

I just find Applebee's below average. I know it's a chain so I don't go there expecting gourmet offerings, but as chains go, Applebee's has to be the worst. Service is average. Food usually not hot. I got a salad and sandwich combo, and it was only have a sandwich. Applebee's, it's a grill cheese... read more

3 of 5 starsReviewed December 2, 2013
ApoloniaTraveller
,
Boston, Massachusetts
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18 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Lynn, Massachusetts
Level Contributor
106 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 24, 2015

Stopped for a quick bite while out running errands. We sat at the bar to catch the news. Bar staff very attentive, friendly, and accommodating. Our drinks were well prepared ans served quickly. We got some chicken fingers to munch on - they were served piping hoy with plenty of sauce. I got the short rib nachos for "dinner" -... More 

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Level Contributor
4 reviews
3 restaurant reviews
5 of 5 stars Reviewed February 18, 2015

Our burgers were really good. The service was good, as well. The walls were covered with collectibles and photos of Saugus,MA. There was a lot to look at and it gave you a "homey" feeling. The bill was a bit more than we thought it would be, but this resaurant has come a long way.

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Saugus, Massachusetts
1 review
4 of 5 stars Reviewed December 16, 2014 credit card Amex Card Member Review

after an afternoon of shopping myself and 2 friends stopped for dinner. The server was pleasant and attentive. The food was served hot and in a timely manner. The prices were very affordable.

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Lynn, Massachusetts
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 24, 2014

Applebee's is relatively close to my home so I visit often. I always enjoy it because its busy but not to the point where i', waiting in line to get a table. I enjoy sitting by the bar they have high top tables and in recent years have been redone. I always enjoy the staff the bar tenders (paula and... More 

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Hong Kong, China
Level Contributor
92 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 9, 2014

Good service ,tasty food ,friendly staff !!!nice view !!!!location is fair,need to drive here !!! Good meat and salad!if you want to have a full dinner I prefer you to find another restaurant!

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Boston, Massachusetts
Level Contributor
86 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 30, 2014

My husband & I stopped in for a quick bite to eat. We sat at the bar & waited & waited & waited for the bartender to finally come over to say "I'll be right with you" We ordered chicken wings, all we tasted was the cooking grease they were fried in. My husband ordered a burger. Very plain, basic... More 

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Peabody, Massachusetts
Level Contributor
146 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed February 1, 2014

The place was ridiculously crowded even late at night. Food wasn't that good the server was really nice but that's the only good thing I could say. Had to wait forever for a server to come over and I couldn't believe how long it took to get our spinach dip. I tried this location but I won’t be back it's... More 

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Boston, Massachusetts
Level Contributor
235 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed December 2, 2013

I just find Applebee's below average. I know it's a chain so I don't go there expecting gourmet offerings, but as chains go, Applebee's has to be the worst. Service is average. Food usually not hot. I got a salad and sandwich combo, and it was only have a sandwich. Applebee's, it's a grill cheese. I think you can spare... More 

Was this review helpful? Yes
Boston, Massachusetts
Level Contributor
235 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed May 23, 2013

Everything was average and boring. The menu does not excite me. The food is ok, nothing spectacular. I thought prices were a little high for this type of chain restaurant. The service was decent and the place seemed clean. I would never pick this place as my choice, but if someone I was with really wanted to go here I... More 

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El Paso, Texas
Level Contributor
43 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed January 23, 2013

I have tried Applebee's many times and it always comes up short. Each time I have received terrible service, microwave quality food, and the bill always seems to be higher than it should be. My worst experience was when I ordered a salad and requested the bacon bits not be added since I was a vegetarian. The waitress needed to... More 

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Restaurant Details

Location and Contact Information

  • Address: 214 Broadway, Saugus, MA 01906-1979
  • Location: United States  >  Massachusetts (MA)  >  Saugus
  • Phone Number: 781-231-0137

Price and Cuisine

  • Cuisine: American

Questions & Answers

Questions? Get answers from Applebee's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?