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The Cheesecake Factory

Certificate of Excellence
$$$
American, International
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442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
805-371-9705
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Today
10:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun 10:00 am - 10:00 pm
Mon - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
Dining options: Breakfast, Lunch, Late Night, Reservations, Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 168 reviews
Visitor rating
  • 78
    Excellent
  • 59
    Very good
  • 20
    Average
  • 9
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Consistently good.

Service is always solid, food is reliably good given the variety and prices are reasonable. Haven't had a bad experience yet.

4 of 5 starsReviewed November 21, 2015
redhedraz
,
Ventura, California
via mobile
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168 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This place has been my favorite for awhile, the Miso Salmon is a must whenever I go. It never disappoints!

Helpful?
Thank Marco M
Oak Park, California
Level Contributor
63 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I have been going to this location for a few years. Every time we go the past two years, they screw up by undercooking a pork chop or bringing nachos out with chicken. We asked for no chicken. The server suggested the up charge. We send it back and what do they do? Being out nachos with chicken. 3rd time... More 

Helpful?
Thank Bubble_Toes75
Thousand Oaks, California
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The host put us down for two people but we had four. When they figured this out and after watching many people come in after us and were seated before us was not good. We waited double the time and after letting the manager know we weren't happy about the error. He basically said, " oh well, the kid is... More 

Helpful?
Thank Rochelle C
Los Angeles, California
Level Contributor
5 reviews
5 of 5 stars Reviewed January 1, 2016 via mobile

Always great food & service! I love their location in Marina Del Rey & Glendale too' plus had amazing meal @ chesscakefactory # Birmingham Alabama in October 2015!!! Luv luv luv & always great food & fun!

Helpful?
Thank Millicent S
Los Angeles, California
Level Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 26, 2015

Everyone has tried one of these restaurants by now. The menu is huge, the food is always good. And the help is well trained. Maybe thats why its always busy.

Helpful?
Thank Jack H
Los Angeles
Level Contributor
14 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 22, 2015

Between my wife and I we've probably been to this Cheescake Factory dozens of times. They never let us down. Ever since our first visit here we've never been dissapointed with the food or the service. Servers are always top notch, super friendly, and attentive. The ambiance is definitely lively with a constant buzz. But hey, it is the Oaks... More 

Helpful?
2 Thank TheGuyLA
Los Angeles, California
Level Contributor
110 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

If you are choosing between family style eateries like Marie Callendar, Chili's, Macaroni Grill, Islands, Marmalade, this is as good or better, with a huge menu covering virtually all the bases for a wide range of tastes with good quality food, drinks and desserts. But prepare to gain weight.

Helpful?
1 Thank Rob H
Ventura, California
Level Contributor
29 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Service is always solid, food is reliably good given the variety and prices are reasonable. Haven't had a bad experience yet.

Helpful?
1 Thank redhedraz
Mexia, Texas
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 19, 2015 via mobile

Great as usual. Went at 8 on Saturday night with 50 people. Took forever- but we knew it would. No reservations on Saturday night.

Helpful?
1 Thank mojomexia
Los Angeles, California
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 3, 2015

Good food quality service is great, little loud for my taste, long lines, lots of choices and fabulous healthy choices.

Helpful?
1 Thank Vildeee

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Restaurant Details

Location and Contact Information

  • Address: 442 W Hillcrest Dr, Thousand Oaks, CA 91360-4222
  • Location: United States  >  California (CA)  >  Thousand Oaks
  • Phone Number: 805-371-9705

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, International

Restaurant Characteristics

  • Good for: Large groups, Families with children
Open Hours
Sunday
10:00 am - 10:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 12:00 am
Saturday
11:00 am - 12:00 am

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
1 question
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Madison, Wisconsin
4 months ago

See all questions (1)

Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?