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Haagen-Dazs

$$
Downtown
Dessert, Ice Cream
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RIVERWALK PL, San Antonio, TX 78205
(210) 226-2006
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TripAdvisor Reviewer Highlights

Read all 39 reviews
Visitor rating
  • 10
    Excellent
  • 11
    Very good
  • 11
    Average
  • 3
    Poor
  • 4
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    2.5 of 5 stars
Nice stop!

Great stop after The Alamo. Fast, friendly service. A bit crammed for space but a nice location next to a souvenir store. Lots of selections of ice cream and smoothies too!

4 of 5 starsReviewed April 27, 2015
Peggy K
,
Winona, Minnesota
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39 Reviews from our TripAdvisor Community

Date | Rating
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English first
Winona, Minnesota
Senior Contributor
48 reviews 48 reviews
22 restaurant reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 27, 2015 NEW

Great stop after The Alamo. Fast, friendly service. A bit crammed for space but a nice location next to a souvenir store. Lots of selections of ice cream and smoothies too!

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Katy, Texas
Senior Reviewer
10 reviews 10 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 21, 2015

We went to Haagen Daz for some dessert with our crew of 9. We arrived at about 8:35 pm and saw that they closed at 10 pm. The service was slow and void of any kind of customer service. Once we got our ice cream, we proceeded to unstack a couple of chairs so we could sit and were told... More 

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Michigan
Senior Contributor
42 reviews 42 reviews
28 restaurant reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 11, 2015

No place to sit inside. You have to take your ice cream and sit on the park benches outside. Extremely over-priced for what you get! We had one small dish and one small regular cone ice cream and it was almost $11.00. For that, we could have had lunch. I hate it when I get ripped off!

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Oviedo, Florida
Senior Contributor
35 reviews 35 reviews
19 restaurant reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 28, 2014

We probably waited in line for about 35-40 minutes to get ice cream. There were only like four or five people ahead of me. The problem is that it's two days before Xmas and it's night time. Of course the RiverWalk is packed and more and more people are coming in. There's only one worker here. It's a very tiny... More 

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1 review
2 of 5 stars Reviewed November 20, 2014

Felt very unwelcomed. We first walked in and we're not greeted and then when we asked for a sample we were quickly told 'WHICH ONE' as if we were being bothersome or something to that effect. Ice cream was good; it wasn't great. This place would be a lot better if the employees weren't super emotional while working.

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Whitby, Ontario
Top Contributor
54 reviews 54 reviews
29 restaurant reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 4, 2014

When we went for ice cream the line up was long and there were not enough servers. No place to sit except the window sill. A couple of tables, but not enough for the busy Alamo area.

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Big Spring, TX
Top Contributor
86 reviews 86 reviews
27 restaurant reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed September 2, 2014

We decided to here for desert as I had to just try it. It was busy due it being the Labor Day weekend. It was very disorganized as far as getting our orders taken. The floor was dirty and a worker had a mop, but she did did one spot and then went on. The ice cream tasted good, but... More 

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Houston, Texas
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2014

We received very poor service at this location. The staff was unorganized and all over the place. We were skipped over by a staff member even though we patiently waited in line. When we told her that she skipped us, she just looked at us with a "deer in headlights" look and kept helping the other guest. I will never... More 

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Center, Texas
Senior Contributor
33 reviews 33 reviews
12 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 7, 2014

After the rainforest cafe we decided on ice cream for the hot walk back to the hotel. My son got regular vanilla and I got the chocolate chip cookie dough. It was kind of hot in there for an ice cream shop but everything else was fine since we were not going to stay there and eat anyways.

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Virginia Beach
Top Contributor
130 reviews 130 reviews
36 restaurant reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 23, 2013

After eating a large lunch on The Riverwalk we were barely hungry for a dinner. We opted for ice cream at HD. Their chocolate was heaven and a perfect snack/dinner overlooking The Riverwalk.

Was this review helpful? Yes 1

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Restaurant Details

Location and Contact Information

  • Address: RIVERWALK PL, San Antonio, TX 78205
  • Location: United States  >  Texas (TX)  >  San Antonio>  > Downtown
  • Neighborhood: Downtown
  • Phone Number: (210) 226-2006

Price and Cuisine

  • Average Prices: USD 1 - 20
  • Cuisine: Dessert, Ice Cream

Questions & Answers

Questions? Get answers from Haagen-Dazs staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?