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Chili's Grill & Bar

$$
Northwest Side
Mexican, American, Southwestern, Barbecue
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11727 Bandera Rd, San Antonio, TX 78250-6810
210-682-6661
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TripAdvisor Reviewer Highlights

Read all 9 reviews
Visitor rating
  • 1
    Excellent
  • 2
    Very good
  • 4
    Average
  • 2
    Poor
  • 0
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Service was terrible

The food was great but the service was terrible. We were seated right away but it took forever to get drink orders and then after we place our meal order it took another 35 minutes. The manager finally came out and told us they were out of the soup for one of the orders but she could choose... read more

3 of 5 starsReviewed August 4, 2014
Karen O
,
Troy, Texas
Good for:
  • Large groups
  • Bar scene
  • Families with children
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9 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • French first
  • Any
English first
Troy, Texas
Contributor
16 reviews 16 reviews
10 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 4, 2014

The food was great but the service was terrible. We were seated right away but it took forever to get drink orders and then after we place our meal order it took another 35 minutes. The manager finally came out and told us they were out of the soup for one of the orders but she could choose another soup.... More 

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
543 reviews 543 reviews
372 restaurant reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed April 24, 2014

We had a coupon for free appetizer when you buy an entree. Great Deal! Had chicken nachos as appetizers and margarita chicken entree. Were able to share and feed two and bring enough home for a meal later too! Seating and service were fast and friendly and this place looks newly remodeled on outside. They even had devices on the... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed September 3, 2013

Ordered to go and went to the restaurant to pick up the order. Had a sign to go to bar to get order. Took a few minutes to flag down bartender to check on order. It wasn't even ready to pick up. Order was to be ready by 2:52pm and I didn't leave until around 3:10pm. Got home and was... More 

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
543 reviews 543 reviews
372 restaurant reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed September 26, 2012

I usually do not write such lengthy reviews but have to explain the experience entirely at this Chilis location that we had never been to before. We recently decided to meet friends at this Chili's for Happy Hour. I called in advance to check the times. The young girl that answered was very friendly and without asking she gave me... More 

Was this review helpful? Yes
San Antonio, Texas
Top Contributor
66 reviews 66 reviews
14 restaurant reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 27, 2012

I have never had a bad experience at a Chili's. I choose this restuarant when in airports, vacation cities and when casually eating out in hometown. The "2 for $20" menu is terrific and has great choices - including a small steak. Relaxed atmosphere, always clean, always friendly.

Was this review helpful? Yes
Top Contributor
75 reviews 75 reviews
66 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 9, 2012

Server was great, typical Chili's atmosphere but my food was bad. The queso side was almost solidified, the cheese on my cheesesteak was coagulated and hard-ish. It's still a good place but the food was pretty bad tonight

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A TripAdvisor reviewer on Facebook
3 of 5 stars Reviewed August 16, 2008

Better service than other Chili's in town. One of the "nice" places to eat in the area. Yikes.

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A TripAdvisor reviewer on Facebook
3 of 5 stars Reviewed January 13, 2008

Standard Chili's fare; noisy

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Restaurant Details

Location and Contact Information

  • Address: 11727 Bandera Rd, San Antonio, TX 78250-6810
  • Location: United States  >  Texas (TX)  >  San Antonio>  > Northwest Side
  • Neighborhood: Northwest Side
  • Phone Number: 210-682-6661

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Large groups, Bar scene, Families with children

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?