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Donatello's Pizzaria

Far West Side
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7708 Marbach Road, San Antonio, TX 78227
(210) 6364181
Today
11:00 am - 2:00 am
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 1:00 am
Fri - Sat 11:00 am - 2:00 am
Dining options: Delivery

TripAdvisor Reviewer Highlights

Read all 60 reviews
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Rating summary
  • Food
    1 of 5 stars
    Service
    1 of 5 stars
  • Value
    1 of 5 stars
    Atmosphere
    1 of 5 stars
They change their name to hide bad reviews..

...also called uncle bebos. Horrible everything! Just read everyone else. Didn't realize this is who we were calling until the crap experience. Then did some searching and found this place listed as same address. Worst pizza ever!

1 of 5 starsReviewed July 10, 2014
00Murph
,
Pueblo, Colorado
via mobile
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60 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Pueblo, Colorado
Level Contributor
26 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed July 10, 2014 via mobile

...also called uncle bebos. Horrible everything! Just read everyone else. Didn't realize this is who we were calling until the crap experience. Then did some searching and found this place listed as same address. Worst pizza ever!

Was this review helpful? Yes
San Antonio, Texas
1 review
1 of 5 stars Reviewed September 30, 2013

I don't care how hungry you are, get food somewhere else. Don't call and order either, you'll get the "45 Minutes" over the phone and then two hours later your cold pizza shows up. When you call them back they hassle you about refunding your money and only give you a portion back since the driver "gets 20% of the... More 

Was this review helpful? Yes
McKinney, Texas
1 review
1 of 5 stars Reviewed September 29, 2013

I so wished I saw the reviews before trying them... delivery was super late... almost 2 hours late! When I called to cancel they had the driver call me back and say he was almost there. I told them that we made other plans and he was a complete %&^!@$! THEN I asked them to credit my account and they... More 

Was this review helpful? Yes
Austin, Texas
1 review
1 of 5 stars Reviewed July 11, 2013

Wow. Wish I had read this before ordering. I also came back to my hotel to find a flyer and thought it sounded good. My order was over an hour late (I had already gone to bed), the guy the asked me to write down my credit card number so he could call it in from the car because of... More 

Was this review helpful? Yes
2 reviews
1 of 5 stars Reviewed May 7, 2013

I place an order, the menu was misleading, we ordered hot wings, lemon pepper wings and a salad. I was charged a total of 27.00 for what look like chicken nuggets and the salad was awful. To make a long story short, I would not feed this to my dog. I asked the Delivery guy to please return the food... More 

Was this review helpful? Yes
spring tx
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 2, 2013

After getting a fiyer at a hotel i decided to order a pizza for my kids.After 2 and a half hours of waiting on the pizza i called to cancel my order pizza was never deliver but yes i got charged for pizza and the tip for a pizza that was never delivered terrible cust cervice.

Was this review helpful? Yes 1
Schertz, Texas, United States
2 reviews
1 of 5 stars Reviewed February 17, 2013

order person was rude, that should have been my first sign, but i was downtown and the hotel had a flier from them. after a 2 HOUR WAIT I CALLED TO CANCEL THE DELIVERY. i reached the same rude guy. about a half hour later i got a call to my room telling me my pizza was here. I told... More 

Was this review helpful? Yes
Austin, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 5, 2012

First thing is first…How are these guys even aloud on Lackland Base to distribute their flyers with such horrible service? These guys are a joke. I ordered their “special” and was quoted a 45-55 minute wait time which turned into almost 2 hours before my pizza got delivered. The delivery driver had no clue where he was going on base... More 

Was this review helpful? Yes 1
Aubnurn Hills, MI
Level Contributor
10 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 2, 2012

Ordered from a flyer under the hotel door, Food was awful and a 90 minute wait for delivery. The pizza and stromboli all had a strange taste, the chicken wings were not edible. 36 bucks blown and I had to actually put the food in the trash outside the room because it smelled up the room, If you get a... More 

Was this review helpful? Yes
San Antonio, Texas
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 24, 2012

After being hung up on twice when trying to order, I finally got through and that was unfortunate. Pizza came and I couldn't even eat it. I ordered double pepperoni and had 14 tiny pieces of pepperoni on my 14" pizza. Cheese didn't fully cover the pizza and it tasted as if it was some cheap sauce from a can.... More 

Was this review helpful? Yes 1

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Additional Information about Donatello's Pizzaria

Address: 7708 Marbach Road, San Antonio, TX 78227
Phone Number: (210) 6364181
Location: United States  >  Texas (TX)  >  San Antonio>  > Far West Side
Open Hours:
Sunday 11:00 am - 1:00 am
Monday 11:00 am - 1:00 am
Tuesday 11:00 am - 1:00 am
Wednesday 11:00 am - 1:00 am
Thursday 11:00 am - 1:00 am
Friday 11:00 am - 2:00 am
Saturday 11:00 am - 2:00 am
Cuisine: Italian, Pizza

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Restaurant Details

Location and Contact Information

  • Address: 7708 Marbach Road, San Antonio, TX 78227
  • Location: United States  >  Texas (TX)  >  San Antonio>  > Far West Side
  • Neighborhood: Far West Side
  • Phone Number: (210) 6364181

Price and Cuisine

  • Cuisine: Italian, Pizza
Open Hours
Sunday
11:00 am - 1:00 am
Monday
11:00 am - 1:00 am
Tuesday
11:00 am - 1:00 am
Wednesday
11:00 am - 1:00 am
Thursday
11:00 am - 1:00 am
Friday
11:00 am - 2:00 am
Saturday
11:00 am - 2:00 am

Questions & Answers

Questions? Get answers from Donatello's Pizzaria staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?