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Nathaniel's

Certificate of Excellence
$$$
Contemporary
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Hawthorne Hotel, 18 Washington Sq. W., Salem, MA 01970-4056
Walking distance from the Salem MBTA commuter rail station.
978-825-4311
This restaurant is at Hawthorne Hotel
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Dining options: Dinner, Breakfast, Late Night, Reservations

TripAdvisor Reviewer Highlights

Read all 202 reviews
Visitor rating
  • 138
    Excellent
  • 46
    Very good
  • 12
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Lovely setting on the green

Nathaniels at the Hawthorne Hotel is a perfect special occasion place. Slightly formal, perfect waitstaff, and really good food. Brunch on the week-ends is a nice way to relax and spend the morning.

5 of 5 starsReviewed June 27, 2015
smthibs
,
Marblehead, Massachusetts
Good for:
  • Romantic
  • Special occasions
  • Doing business
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202 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Top Contributor
90 reviews 90 reviews
64 restaurant reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed June 30, 2015 NEW

I wanted so much to give 5 ☆☆☆☆☆'s to this restaurant that sits in Salem's historic Hawthorne Hotel but even granting it a "1" is gracious. Our family of 25 made a reservation in the back dining room, hoping to be able to enjoy a wonderful evening of food and family. First let me say that the staff did a... More 

Was this review helpful? Yes
Marblehead, Massachusetts
Top Contributor
216 reviews 216 reviews
111 restaurant reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed June 27, 2015 NEW

Nathaniels at the Hawthorne Hotel is a perfect special occasion place. Slightly formal, perfect waitstaff, and really good food. Brunch on the week-ends is a nice way to relax and spend the morning.

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2015

I stayed at the Hawethorne hotel. I was very fortunate to be able to eat breakfast and dinner at Nathaniel's. The food was very good and the service was great. The two young ladies that waited on me, Betti and Nikolett, were absolutely fantastic. Their service was impeccable and they answered all of my sightseeing questions. I highly recommend this... More 

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Nathaniel's, responded to this review

Dear haroldd614, Thank you for sharing your awesome experience. I will make sure to share this review with Nikolette and Betty, as they always appreciate it when guests walk away with a positive impression. We hope to see you back one day to try out our new menu, which will be implemented in July. Best regards, Patrick Cornelissen General Manager More 

Salem, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2015

Nathaniel's is charming, great ambience, and have always had excellent meals when we've gone for lunch or dinner. The Sunday brunch is great - lots of variety and reasonably priced. Waitstaff is very personable and helpful. Definitely recommend Nathaniel's

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Nathaniel's, responded to this review

Dear Wendy W, Thank you for writing a review on Nat's and to highlight the Sunday brunch, which is an excellent value with an outstanding atmosphere. We hope to welcome you back soon to try out our new menu, with exciting dishes such as Moules frites, Beet Carpaccio or Roasted Duck Breast. Sincerely, Patrick Cornelissen General Manager More 

Boston, Massachusetts
Senior Contributor
42 reviews 42 reviews
25 restaurant reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 24, 2015

My husband and I went there for dinner as a special date night to celebrate Memorial Day weekend. We ordered as an appetizer- the wedge salad and pan seared scallops with parsnip our entrees- I ordered the grilled swordfish and my husband the haddock for desert mocha crème brulee. The food was bland and tasteless. My swordfish was very dry.... More 

Was this review helpful? Yes
GMHawthorneHotel, General Manager at Nathaniel's, responded to this review

Dear Susan H, I apologize for the less than stellar experience you received at our restaurant, as this is certainly not how anyone's lasting memories should be, in particular on a special occasion. While I am glad to read that you enjoyed the Mocha crème brulee and appreciated the service and updated décor, the same should have been the case... More 

Blanco, Texas
Contributor
17 reviews 17 reviews
5 restaurant reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 30, 2015

During my two-night stay, Nathaniel's happened to be closed for two or three days only in order to paint and re-do the furniture. During my stay, the Nathaniel's full menu was being served in the Tavern on the other side of the lobby. The food was excellent. The redecorated room is very comfortable and attractive.

Was this review helpful? Yes 1
GMHawthorneHotel, General Manager at Nathaniel's, responded to this review

Dear George C, Thank you for your kind comments on our redecorating Nathaniel's. We are continuously striving to improve the hotel and the redecoration of the restaurant forms part of a larger plan to also update the menu. We hope you'll be back soon to try out our new dishes! Best regards, Patrick Cornelissen General Manager More 

Reading, Massachusetts
Contributor
11 reviews 11 reviews
9 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

Spent a very leisurely and pleasant evening at Nathaniel's with old friends. As the piano player serenaded us with background music that was relaxing and not overbearing, we enjoyed a variety of seafood and the luxury of spending several hours just sitting back and enjoying a great meal with great friends. Judy was our server and she allowed us to... More 

Was this review helpful? Yes 1
HawthorneHotelGM, General Manager at Nathaniel's, responded to this review

Dear Pjdaly7, Thank you for your review of Nathaniel’s. Judy and her supervisors will be so pleased to hear how well she took care of you and your guests while dining with us. Our talented piano players will also be pleased to know that they helped make your experience more relaxing and enjoyable. New Englanders hold a high appreciation for... More 

Raymond, New Hampshire
Senior Contributor
42 reviews 42 reviews
33 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 26, 2015

We went on a Sunday morning. The blueberry pancakes with orange-honey butter called out name, so we split the pancakes. My husband decided there was no need to add the real maple syrup, but I did on a few bites. They were so good either way! For my real order, I got the Eggs Benedict. They were great, with REAL... More 

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Nathaniel's, responded to this review

Dear Kirsten C: What a lovely review. Thank you so very much for taking the time to write such a detailed and informational accounting of your breakfast in Nathaniel’s. I know that it will be useful to other TripAdvisor diners. My personal favorite on our breakfast menu might be something for you to consider on your next visit – our... More 

Contributor
11 reviews 11 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 5, 2015

Nathaniel's had a wonderful atmosphere, great staff, and the food was excellent. We really enjoyed the restaurant and we ate here several times throughout the weekend.

Was this review helpful? Yes
HawthorneHotelGM, General Manager at Nathaniel's, responded to this review

Dear Amanda A, Thank you for your review of Nathaniel’s. I am pleased to hear that you have found the atmosphere of the restaurant and the quality of service and food to be to your liking. I will be sure our Chefs, restaurant staff and their managers know how much you had enjoyed each dining experience with us. We hope... More 

Portland, Maine
Top Contributor
61 reviews 61 reviews
36 restaurant reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 1, 2015

We liked the demiportion option for the plates, great desserts, food was not highly imaginative (standard New England menus) but well done. We went during the dead of winter, but still, on a Saturday night, it was understaffed. We had long waits to order and to receive our food.

Was this review helpful? Yes
HawthorneHotelGM, Director of Food and Beverage and Assistant General Manager at Nathaniel's, responded to this review

Dear TRichards19, Thank you for your review of Nathaniel’s. I am pleased to hear that you have enjoyed our demi-portion option as well as our delicious desserts, and that your assessment of our food is that it was done well. I am surprised to hear of your experience with the service while dining with us. I would appreciate the opportunity... More 

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Additional Information about Nathaniel's

Address: Hawthorne Hotel, 18 Washington Sq. W., Salem, MA 01970-4056
Phone Number: 978-825-4311
Location: United States  >  Massachusetts (MA)  >  Salem
Average Prices: USD 10 - 40
Cuisine: Contemporary

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Restaurant Details

Location and Contact Information

  • Address: Hawthorne Hotel, 18 Washington Sq. W., Salem, MA 01970-4056
  • Public Transportation: Walking distance from the Salem MBTA commuter rail station.
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-825-4311

Price and Cuisine

  • Average Prices: USD 10 - 40
  • Cuisine: Contemporary

Restaurant Characteristics

  • Dining Style: Casual Elegant
  • Good for: Romantic, Special occasions, Doing business

Questions & Answers

Questions? Get answers from Nathaniel's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?