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New England Soup Factory

Certificate of Excellence
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140 Washington St, Ste 1, Salem, MA 01970-3529
978-744-0444
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Today
11:00 am - 8:00 pm
Closed now
See all hours
Hours:
Mon - Fri 11:00 am - 8:00 pm
Sat - Sun 12:00 pm - 7:00 pm
Dining options: Lunch, Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 118 reviews
Visitor rating
  • 61
    Excellent
  • 40
    Very good
  • 13
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Best New England Clam Chowder

This place by far had the best New England Clam chowder I have ever had, and likely could not have outside of New England again after this experience. Brought two back to New York with me.

5 of 5 starsReviewed 1 week ago
PowerNY30
,
Staten Island, New York
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118 Reviews from our TripAdvisor Community

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Staten Island, New York
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This place by far had the best New England Clam chowder I have ever had, and likely could not have outside of New England again after this experience. Brought two back to New York with me.

Helpful?
Thank PowerNY30
Boston, Massachusetts
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015

I used to visit this place all the time when I lived in the area. I still crave and miss all the delicious and unusual soups this place has to offer. My favorite being a sweet potato soup with apples floating on top. They make an excellent clam chowder as well. Fairly priced for what your getting. If you're in... More 

Helpful?
Thank MeriMatilda
Lake Ariel PA
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 26, 2015

The soup here is out of this world and the staff is even better. Some of the friendliest people we encountered in Salem. I wish we had stopped here first we would have eaten all our meals here. Very reasonable prices. I highly suggest the New England Clam and Corn Chowder!

Helpful?
Thank kidsensation23
New York
Level Contributor
120 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed November 14, 2015

Have eaten here many times. The service is friendly and most importantly, the soup is delicious! We ordered the vegetarian tomato and the clam and corn chowder. Came with a choice of bread or oyster crackers. Simple, quick, delicious meal!

Helpful?
Thank Tipsmaketravelfun
portland maine
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 8, 2015

My friend was craving soup and saw this place when we were walking around so we had to check it out. It was closing soon, but the owner was very gracious and didn't act or looked rushed at all. Interesting soup choices and my friend was extremely happy with hers. Recommend!

Helpful?
Thank jtpbuffy
Hartford, Connecticut
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 4, 2015

We were looking for a quick bite before a tour and found this interesting soup and sandwhich shop. Place is small. Food was awesome. They do takeout too.

Helpful?
Thank M M
Cambridge, Massachusetts
Level Contributor
44 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 24, 2015

We had read the previous reviews, so we were anxious to try the NE soup factory. It was a chilly October afternoon, so soup is what we wanted. My husband & I both had the New England Corn chowder . It was delicious and tasty. It came with a choice of crackers or bread. We both got the whole wheat... More 

Helpful?
Thank GMA1203
Knoxville, Tennessee
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 20, 2015

The food was delicious! I ordered the Clam Chowder soup with corn and a tuna salad sandwich. Both were very good. The prices were very reasonable. Highly recommend going for lunch!

Helpful?
Thank Georgia B
Hartford, Connecticut
Level Contributor
44 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

This was a great incidental find for us! We were looking for somewhere to grab lunch and stumbled across this gem! Delicious soups and bread! Highly recommend. I had the chili and my husband had the chicken pot pie soup- we both ate every bite.

Helpful?
Thank Laura K
Long Island, New York
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

This place has nice selection of warm homemade soups, but of course we had the New England clam chowder. It was really good and the kind of soup that sticks to your hungry ribs! Cute cafe feel. Definitely worth the stop in. They also have take-out soup containers available.

Helpful?
Thank Chere U

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Restaurant Details

Location and Contact Information

  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-744-0444

Price and Cuisine

  • Cuisine: American, Soups

Restaurant Characteristics

  • Good for: Local cuisine, Families with children, Dining on a budget
Open Hours
Sunday
12:00 pm - 7:00 pm
Monday
11:00 am - 8:00 pm
Tuesday
11:00 am - 8:00 pm
Wednesday
11:00 am - 8:00 pm
Thursday
11:00 am - 8:00 pm
Friday
11:00 am - 8:00 pm
Saturday
12:00 pm - 7:00 pm

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?