We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

New England Soup Factory

Certificate of Excellence
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
140 Washington St, Ste 1, Salem, MA 01970-3529
978-744-0444
Website
Today
12:00 pm - 7:00 pm
Closed now
See all hours
Hours:
Mon - Fri 11:00 am - 8:00 pm
Sat - Sun 12:00 pm - 7:00 pm
Dining options: Lunch, Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 103 reviews
Visitor rating
  • 52
    Excellent
  • 35
    Very good
  • 12
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good variety. Yummy and healthy

Lots of soup options. Also offer a few sandwich options. Some of them unique, others were staple items. Very friendly staff. Would definitely revisit!

4 of 5 starsReviewed July 27, 2015
skierkd17
,
Schenectady, New York
Good for:
  • Families with children
  • Dining on a budget
  • Local cuisine
Add Photo Write a Review

103 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Schenectady, New York
Level Contributor
44 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 27, 2015 NEW

Lots of soup options. Also offer a few sandwich options. Some of them unique, others were staple items. Very friendly staff. Would definitely revisit!

Was this review helpful? Yes
Lynn, Massachusetts
Level Contributor
213 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed July 15, 2015

Went here to pick up chicken noodle soup for my sick mother. The soup tasted a bit on the acidic side and had a scant amount of chicken in it. I can only assume that this was because the chicken was not properly stirred into the soup before we spooned out. I also purchased a sandwich, and it was of... More 

Was this review helpful? Yes
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nothing to write home about the atmosphere was kind of boring the owner was friendly but soup was just ok, if the place is named soup it should be amazing and t just wasn't.

Was this review helpful? Yes
Level Contributor
207 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed April 23, 2015

Nice & tasty little soup chain that seems to have a circulating list of soups. The bread was soft & the prices weren't bad for a quick lunch.

Was this review helpful? Yes
New York City, New York
Level Contributor
19 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 20, 2015

I had the lobster soup...excellent and great value. Nice place to stop and take a rest from the day of touring. Free sample tastings to help you make the choice. Cash and Credit accepted.

Was this review helpful? Yes
Baltimore, Maryland
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

I stopped in after reading a few reviews and I was not disappointed! The soups were good although WAY too hot. I know that sounds silly but it took a really long time for them to cool off before you could eat them and god forbid you spill it on yourself. The basil pasta salad was to die for. Seriously.... More 

Was this review helpful? Yes
Salem, Massachusetts
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 20, 2015

If you just want a feel good fix the soups here are the prescription! Whether you are here to fill your belly or looking to get rid of the sniffles, the soups here are Delicious! Whether it's chicken noodle or Pumpkin white bean your tummy will be smiling after you leave!

Was this review helpful? Yes
Salem, Massachusetts
Level Contributor
48 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 20, 2015

Disappointed and didn't see a reason to return. There was nothing about the flavor or the place that struck me as exceptional.

Was this review helpful? Yes
Marblehead, Massachusetts
Level Contributor
72 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed December 29, 2014

The Chicken pot pie soup is the best soup in the world. I can't stop eating it. It's like having. Pot pie in a soup!

Was this review helpful? Yes
Medford, Massachusetts
Level Contributor
27 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 9, 2014

This is the place I go to for lunch when I am working in Salem. They carry at least 5 different soups daily; and the selections change daily. They let you try as many samples as you want before you decide. Even the soups they carry regularly like the chicken noodle and clam chowder have a unique and different take... More 

Was this review helpful? Yes

Travelers who viewed New England Soup Factory also viewed

 

Been to New England Soup Factory? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about New England Soup Factory

Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
Phone Number: 978-744-0444
Location: United States  >  Massachusetts (MA)  >  Salem
Open Hours:
Sunday 12:00 pm - 7:00 pm
Monday 11:00 am - 8:00 pm
Tuesday 11:00 am - 8:00 pm
Wednesday 11:00 am - 8:00 pm
Thursday 11:00 am - 8:00 pm
Friday 11:00 am - 8:00 pm
Saturday 12:00 pm - 7:00 pm
Cuisine: American, Soups

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-744-0444

Price and Cuisine

  • Cuisine: American, Soups

Restaurant Characteristics

  • Good for: Families with children, Dining on a budget, Local cuisine
Open Hours
Sunday
12:00 pm - 7:00 pm
Monday
11:00 am - 8:00 pm
Tuesday
11:00 am - 8:00 pm
Wednesday
11:00 am - 8:00 pm
Thursday
11:00 am - 8:00 pm
Friday
11:00 am - 8:00 pm
Saturday
12:00 pm - 7:00 pm

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?