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New England Soup Factory

Certificate of Excellence
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140 Washington St, Ste 1, Salem, MA 01970-3529
978-744-0444
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Today
12:00 pm - 7:00 pm
Open now
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Hours:
Mon - Fri 11:00 am - 8:00 pm
Sat - Sun 12:00 pm - 7:00 pm
Dining options: Lunch, Dinner, Takeout

TripAdvisor Reviewer Highlights

Read all 105 reviews
Visitor rating
  • 53
    Excellent
  • 35
    Very good
  • 13
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Chowder In A Bread Bowl

Cute little place with a variety of soups (among other things). Very good Clam Chowder served in either a cup or bread bowl. We opted for the bread bowl which was fresh and delicious. Nice hearty soup even on a hot day. Always busy. Can be difficult to find a table inside.

5 of 5 starsReviewed August 11, 2015
StormyDaze0929
,
West Seneca, New York
Good for:
  • Families with children
  • Dining on a budget
  • Local cuisine
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105 Reviews from our TripAdvisor Community

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Date | Rating
  • English first
  • Any
English first
Region of Murcia, Spain
Level Contributor
18 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 22, 2015

An over-priced sandwich shop, with some decent soup. I mixed and matched some wraps, but it wasn't anything to write home about.

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West Seneca, New York
Level Contributor
132 reviews
92 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed August 11, 2015

Cute little place with a variety of soups (among other things). Very good Clam Chowder served in either a cup or bread bowl. We opted for the bread bowl which was fresh and delicious. Nice hearty soup even on a hot day. Always busy. Can be difficult to find a table inside.

Was this review helpful? Yes
Schenectady, New York
Level Contributor
51 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 27, 2015

Lots of soup options. Also offer a few sandwich options. Some of them unique, others were staple items. Very friendly staff. Would definitely revisit!

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Lynn, Massachusetts
Level Contributor
226 reviews
189 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed July 15, 2015

Went here to pick up chicken noodle soup for my sick mother. The soup tasted a bit on the acidic side and had a scant amount of chicken in it. I can only assume that this was because the chicken was not properly stirred into the soup before we spooned out. I also purchased a sandwich, and it was of... More 

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Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2015

Nothing to write home about the atmosphere was kind of boring the owner was friendly but soup was just ok, if the place is named soup it should be amazing and t just wasn't.

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Level Contributor
208 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed April 23, 2015

Nice & tasty little soup chain that seems to have a circulating list of soups. The bread was soft & the prices weren't bad for a quick lunch.

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New York City, New York
Level Contributor
20 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 20, 2015

I had the lobster soup...excellent and great value. Nice place to stop and take a rest from the day of touring. Free sample tastings to help you make the choice. Cash and Credit accepted.

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Baltimore, Maryland
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

I stopped in after reading a few reviews and I was not disappointed! The soups were good although WAY too hot. I know that sounds silly but it took a really long time for them to cool off before you could eat them and god forbid you spill it on yourself. The basil pasta salad was to die for. Seriously.... More 

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Salem, Massachusetts
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 20, 2015

If you just want a feel good fix the soups here are the prescription! Whether you are here to fill your belly or looking to get rid of the sniffles, the soups here are Delicious! Whether it's chicken noodle or Pumpkin white bean your tummy will be smiling after you leave!

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Salem, Massachusetts
Level Contributor
52 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed January 20, 2015

Disappointed and didn't see a reason to return. There was nothing about the flavor or the place that struck me as exceptional.

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Restaurant Details

Location and Contact Information

  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-744-0444

Price and Cuisine

  • Cuisine: American, Soups

Restaurant Characteristics

  • Good for: Families with children, Dining on a budget, Local cuisine
Open Hours
Sunday
12:00 pm - 7:00 pm
Monday
11:00 am - 8:00 pm
Tuesday
11:00 am - 8:00 pm
Wednesday
11:00 am - 8:00 pm
Thursday
11:00 am - 8:00 pm
Friday
11:00 am - 8:00 pm
Saturday
12:00 pm - 7:00 pm

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?