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New England Soup Factory

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140 Washington St, Ste 1, Salem, MA 01970-3529
978-744-0444
Website
Today
11:00 am - 8:00 pm
Open now
See all hours
Hours:
Mon - Fri 11:00 am - 8:00 pm
Sat - Sun 12:00 pm - 7:00 pm
Dining options: Dinner, Lunch, Takeout

TripAdvisor Reviewer Highlights

Read all 100 reviews
Visitor rating
  • 52
    Excellent
  • 34
    Very good
  • 10
    Average
  • 2
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Tasty little soup chain

Nice & tasty little soup chain that seems to have a circulating list of soups. The bread was soft & the prices weren't bad for a quick lunch.

4 of 5 starsReviewed April 23, 2015
Shawnwaskey
Good for:
  • Local cuisine
  • Dining on a budget
  • Families with children
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100 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Top Contributor
164 reviews 164 reviews
100 restaurant reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 23, 2015

Nice & tasty little soup chain that seems to have a circulating list of soups. The bread was soft & the prices weren't bad for a quick lunch.

Was this review helpful? Yes
New York City, New York
Contributor
19 reviews 19 reviews
3 restaurant reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 20, 2015

I had the lobster soup...excellent and great value. Nice place to stop and take a rest from the day of touring. Free sample tastings to help you make the choice. Cash and Credit accepted.

Was this review helpful? Yes
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 10, 2015

I stopped in after reading a few reviews and I was not disappointed! The soups were good although WAY too hot. I know that sounds silly but it took a really long time for them to cool off before you could eat them and god forbid you spill it on yourself. The basil pasta salad was to die for. Seriously.... More 

Was this review helpful? Yes
Salem, Massachusetts
Contributor
11 reviews 11 reviews
7 restaurant reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 20, 2015

If you just want a feel good fix the soups here are the prescription! Whether you are here to fill your belly or looking to get rid of the sniffles, the soups here are Delicious! Whether it's chicken noodle or Pumpkin white bean your tummy will be smiling after you leave!

Was this review helpful? Yes
Salem, Massachusetts
Senior Contributor
40 reviews 40 reviews
36 restaurant reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 20, 2015

Disappointed and didn't see a reason to return. There was nothing about the flavor or the place that struck me as exceptional.

Was this review helpful? Yes
Marblehead, Massachusetts
Top Contributor
70 reviews 70 reviews
27 restaurant reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 29, 2014

The Chicken pot pie soup is the best soup in the world. I can't stop eating it. It's like having. Pot pie in a soup!

Was this review helpful? Yes
Medford, Massachusetts
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 9, 2014

This is the place I go to for lunch when I am working in Salem. They carry at least 5 different soups daily; and the selections change daily. They let you try as many samples as you want before you decide. Even the soups they carry regularly like the chicken noodle and clam chowder have a unique and different take... More 

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New York
Top Contributor
97 reviews 97 reviews
60 restaurant reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is another place we always visit while in Salem. The menu has changed a bit and there was only one vegetarian option which was disappointing, but as always the soup was delicious. Nice for a quick lunch!

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Galveston Island, Texas
Contributor
18 reviews 18 reviews
3 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 8, 2014

Loved the Clam Chowder. I would definitely go back for more! My daughter tried the chicken noodle but wasn't impressed.

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New York City, New York
Top Contributor
77 reviews 77 reviews
35 restaurant reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed November 7, 2014

Very nice and prompt service. The soup is yummy and perfect for the cold season. Very reasonably priced compared to NY price.

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Restaurant Details

Location and Contact Information

  • Address: 140 Washington St, Ste 1, Salem, MA 01970-3529
  • Location: United States  >  Massachusetts (MA)  >  Salem
  • Phone Number: 978-744-0444

Price and Cuisine

  • Cuisine: American, Soups

Restaurant Characteristics

  • Good for: Local cuisine, Dining on a budget, Families with children
Open Hours
Sunday
12:00 pm - 7:00 pm
Monday
11:00 am - 8:00 pm
Tuesday
11:00 am - 8:00 pm
Wednesday
11:00 am - 8:00 pm
Thursday
11:00 am - 8:00 pm
Friday
11:00 am - 8:00 pm
Saturday
12:00 pm - 7:00 pm

Questions & Answers

Questions? Get answers from New England Soup Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?