We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Helen's Restaurant

Improve this listing
Redo Search in Map
See more restaurants in your map view
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
17 Main St, Concord, MA 01742-2514
978-369-9885
Website
Today
7:00 am - 9:00 pm
Open now
See all hours
Hours:
Sun 7:00 am - 8:00 pm
Mon - Sat 7:00 am - 9:00 pm
Dining options: Dinner, Breakfast, Brunch, Lunch
Description: This is a popular local spot perfect for tourists, too (Concord is a big...
This is a popular local spot perfect for tourists, too (Concord is a big tourist town). Looks and feels like a hip diner, but the food, esp breakfast, is anything but.
read more

TripAdvisor Reviewer Highlights

Read all 153 reviews
Visitor rating
  • 39
    Excellent
  • 77
    Very good
  • 25
    Average
  • 4
    Poor
  • 8
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Helen's

When you walk in you are allowed to seat yourself . We were the only tourists there. My family of four ordered salads which were delicious. We ordered ice cream for desert which was a bit pricey but worth it. The check was scribbled on a piece of paper and I had some trouble reading it. The... read more

4 of 5 starsReviewed July 22, 2015
A TripAdvisor Member
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts
Level Contributor
59 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 24, 2015 NEW via mobile

We go to Helen's all the time. It's a small diner type place with non-diner food. They just added brown rice as a choice in their salsa/bean/rice bowl! I often get their grilled tomato, cheese, avacado sandwich. For a treat, cheat and get a milkshake *with* your meal ;-). Seat yourself, they only take cash (bank machine 1/2 block across... More 

Was this review helpful? Yes
Palo Alto, California
Level Contributor
73 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 24, 2015 NEW

Been coming to what is now Helen's since I was young, and lately we haven't really enjoyed our experiences there at all. It used to be a Brighams (like the ice cream) but about 10 years ago they re-did it and raised the prices, reopening as "Helen's." I think it's time for another facelift for the space and the menu.... More 

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed July 22, 2015

When you walk in you are allowed to seat yourself . We were the only tourists there. My family of four ordered salads which were delicious. We ordered ice cream for desert which was a bit pricey but worth it. The check was scribbled on a piece of paper and I had some trouble reading it. The service was quick.... More 

Was this review helpful? Yes
York, Maine
Level Contributor
20 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 17, 2015

Four of us ordered lunch and two of us waited almost a half hour to get served and then the food was not very good. One person didn't even get what he ordered (got a different meal). Waitress was barely attentive. Bill was scribbled and we couldn't even tell if we were getting charged correctly for what we ordered. Three... More 

Was this review helpful? Yes 1
mountain west
Level Contributor
17 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2015

This is a nice, clean restaurant in downtown Concord. We found it very pleasant and enjoyed the strawberry-rhubarb pie!

Was this review helpful? Yes
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2015

Nothing fancy or special but the burgers were really good, nice staff and the place was open. They only take cash. I would go back again if I were to return to Concord.

Was this review helpful? Yes
Indianapolis, Indiana
Level Contributor
31 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 12, 2015

For those of us who grew up in Concord, and only get back there for visits to see family and friends, the location where Helen's is will always be known as where Brigham's WAS (for years 'n years). I believe Helen's still serves Brigham's ice cream (delicious!) -- it's a local brand, with some Brigham's shops still in a few... More 

Was this review helpful? Yes
Aiken, South Carolina
Level Contributor
60 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 9, 2015

Really neat local place, but be warned: they only take CASH. I had a chicken wrap that was full of chicken and very tasty, my son had a delicious cheeseburger, my daughter had chicken Potstickers, but commented that she wished the chicken had been in smaller pieces, but still good; husband had a good burger, as well. We had some... More 

Was this review helpful? Yes
Nashua, New Hampshire
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

A nice place to grab a bite to eat in the center of Concord, MA. We had a great lunch at very reasonable prices--but takes CASH only!!! Kid friendly menu too. Our meal was served quickly and portions were generous for our sandwiches.

Was this review helpful? Yes 1
Level Contributor
49 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 19, 2015

Nothing worse than a cold, but supposed to be hot breakfast. Been here before, and it was good. This last visit was awful. Only effort our server made to correct was to "nuke" our bacon. It came back worse. I had to ask to have it removed from bill. She couldn't seem to care less.

Was this review helpful? Yes 2

Travelers who viewed Helen's Restaurant also viewed

 

Been to Helen's Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Helen's Restaurant

Address: 17 Main St, Concord, MA 01742-2514
Phone Number: 978-369-9885
Location: United States  >  Massachusetts (MA)  >  Concord
Open Hours:
Sunday 7:00 am - 8:00 pm
Monday 7:00 am - 9:00 pm
Tuesday 7:00 am - 9:00 pm
Wednesday 7:00 am - 9:00 pm
Thursday 7:00 am - 9:00 pm
Friday 7:00 am - 9:00 pm
Saturday 7:00 am - 9:00 pm
Cuisine: American

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 17 Main St, Concord, MA 01742-2514
  • Location: United States  >  Massachusetts (MA)  >  Concord
  • Phone Number: 978-369-9885

Price and Cuisine

  • Cuisine: American

Description

This is a popular local spot perfect for tourists, too (Concord is a big tourist town). Looks and feels like a hip diner, but the food, esp breakfast, is anything but.
Open Hours
Sunday
7:00 am - 8:00 pm
Monday
7:00 am - 9:00 pm
Tuesday
7:00 am - 9:00 pm
Wednesday
7:00 am - 9:00 pm
Thursday
7:00 am - 9:00 pm
Friday
7:00 am - 9:00 pm
Saturday
7:00 am - 9:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Helen's Restaurant and other visitors
2 questions
Ask a question
Maine
7 months ago
Maine
7 months ago

See all questions (2)

Questions? Get answers from Helen's Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?