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Firebirds Wood Fired Grill

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11800 West Broad Street, Short Pump Town Center, Richmond, VA 23233
+1 804-364-9744
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Today
11:00 am - 10:00 pm
Open now
See all hours
Hours:
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Dinner, Lunch, Outdoor Seating, Reservations, Seating, Takeout, Waitstaff
Good for: Families with children
Description: Firebirds is a collection of polished casual restaurants offering a refined...
Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
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TripAdvisor Reviewer Highlights

Read all 172 reviews
Visitor rating
  • 59
    Excellent
  • 75
    Very good
  • 30
    Average
  • 5
    Poor
  • 3
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4 of 5 stars
Great Lunch

We had an hour to kill waiting for the Apple Genius Bar. Flipped a coin and wound up in Firebirds. What a great lunch. We had 2 of their salads and were very pleased. Much better than we expected. The drinks were also great. The service and server were superb. Will be looking for other Firebirds as... read more

4 of 5 starsReviewed 2 days ago
Point_of_View01945
,
Marblehead, Massachusetts
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172 Reviews from our TripAdvisor Community

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Marblehead, Massachusetts
Level Contributor
45 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had an hour to kill waiting for the Apple Genius Bar. Flipped a coin and wound up in Firebirds. What a great lunch. We had 2 of their salads and were very pleased. Much better than we expected. The drinks were also great. The service and server were superb. Will be looking for other Firebirds as we travel.

Helpful?
Thank Point_of_View01945
Richmond, VA
Level Contributor
67 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you like steak, you'll like this place. It's casual but classy. The drinks are great as is the food. The service is usually very good, though sometimes a little disorganized. It has a good atmosphere, but the Midlothian location is much more attractive. If you love a good steak, you'll love it here.

Helpful?
Thank annecaroline92
Las Vegas, Nevada
Level Contributor
321 reviews
226 restaurant reviews
common_n_restaurant_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed December 26, 2015

We were in the Short Pump area before Christmas and stopped here for lunch. I had soup and salad, and my husband had a burger & fries. He said the burger and fries were good.... He'd asked to have the fries without seasoning, and they delivered. I had the tortilla soup and was a bit unsure I would like it.... More 

Helpful?
Thank Moonette
Ladysmith, Virginia
Level Contributor
30 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 23, 2015

Went to Firebirds last night for a work holiday celebration. Had a great time. Food was good and service was great. Had a large party and everything went well. I think the servers name was Bradley and he was very pleasant and did an excellent job. Will go back.

Helpful?
Thank BBVacation2015
Williamsburg, Virginia
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 19, 2015 via mobile

We are here for dinner and was surprised by the experience. We have been here before, but this time the food was cold and service was poor. We won't return. Not worth the money or time.

Helpful?
Thank Jaime31966
Level Contributor
29 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 16, 2015

The food is always decent, the mixed drinks need some help. They are way to sweet. Overall a decent place to grab dinner.

Helpful?
Thank Matthew B
New York City, New York
Level Contributor
110 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed December 5, 2015 via mobile

I traveled to Richmond for business and had dinner at this restaurant with a colleague. The food was very good! The service was great also..nice atmosphere also. Highly recommend to others!

Helpful?
Thank drefinnej15
Virginia, USA
Level Contributor
132 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed November 30, 2015

I had a delicious salad. All the food the other people in my party had looked good, too. It is fun to also see the food being cooked in a large grill area with an open fire. It is good for meat dishes, but the salads were excellent as well.

Helpful?
Thank DonnieRam
Shenandoah Valley, Virginia
Level Contributor
22 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

I took several clients to lunch and had what I thought was an average, overpriced lunch with average to poor service. The waiter was more interested in up-selling the table with appetizers and salads than listening to and ensuring orders were correct. I ordered a grilled salmon entree and ordered the fish rare. It came out well done and very... More 

Helpful?
Thank Fred861
Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Dear Fred861, Thank you for the valuable feedback regarding your recent business lunch at our Richmond location. I'm so sorry that we did not meet your expectations. Firebirds was founded on the highest of standards and when we fail to exceed the expectations of our guests, it is imperative that we rectify the experience. I will be sharing your review... More 

Virginia, USA
Level Contributor
72 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed November 16, 2015

We recently had dinner at Firebirds while visiting Richmond. The food was good but rather over priced for what you get. It is a nice place but not outstanding.

Helpful?
Thank GraceinVirginia

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Restaurant Details

Location and Contact Information

  • Address: 11800 West Broad Street, Short Pump Town Center, Richmond, VA 23233
  • Location: United States  >  Virginia (VA)  >  Richmond
  • Phone Number: +1 804-364-9744

Price and Cuisine

  • Average Prices: USD 21 - 30
  • Cuisine: American, Steakhouse, Seafood

Restaurant Characteristics

  • Good for: Families with children

Description

Firebirds is a collection of polished casual restaurants offering a refined atmosphere, top-notch service and upscale dining at a modest price. We are known for our authentic, wood-fired entrees infused with bold flavors, fresh herbs & spices. Our restaurants feature a selection of aged steaks hand-cut in the restaurant, fresh seafood, chicken & ribs seared over local hickory, oak or pecan wood.
Open Hours
Sunday
11:00 am - 10:00 pm
Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Firebirds Wood Fired Grill and other visitors
1 question
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Questions? Get answers from Firebirds Wood Fired Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?