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Firebirds Wood Fired Grill

11800 West Broad Street, Short Pump Town Center, Richmond, VA 23233
804-364-9744
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Ranked #152 of 1,360 Restaurants in Richmond
Certificate of Excellence 2014
Price range: $10 - $30
Cuisines: American, Hamburgers, Seafood, Steakhouse
Dining options: Lunch, Dinner, Reservations
Restaurant details
Dining options: Lunch, Dinner, Reservations
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115 reviews from our community

79% Recommend
    39
    53
    20
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Greenville, North Carolina
Top Contributor
68 reviews 68 reviews
27 restaurant reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 25, 2014 NEW

We visited Firebirds in Short Pump, VA yesterday. It was my third time to this location. The atmosphere is beautiful, but rather dark, so be prepared for that. They also have a lovely sitting area outside. The menu has a lot of selection. We ordered the Lobster/Spinach Queso as an app, and that was delicious. We ordered 2 steaks (one... More

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Atlanta, Georgia
Contributor
17 reviews 17 reviews
11 restaurant reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 7, 2014

I'm surprised to see any negative reviews of this place. My wife and I spent a night in Richmond on our way to New York and had dinner at Firebirds. To start, the service was exemplary. Our server (Felipe) was extremely friendly, professional and very knowledgable. He made great recommendations and did everything he could to make sure we enjoyed... More

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Howell nj
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014 via mobile

My family and I sat outside for dinner. It was very nice outside. We had coconut shrimp and onion rings with a garlic ranch sauce. both were very delicious. our sever was very helpful and attentive. i had been undecided about my entree and which drink I wanted, and she helped me make my mind up and guided me in... More

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Lexington, Virginia
Top Contributor
92 reviews 92 reviews
51 restaurant reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed August 3, 2014

Everything is good, particularly the steaks. They even served very homemade mashed potatoes, which were very simple, but excellent. Very clean and comfortable environment, excellent service, but very crowded (for good reason). It is a bit pricey for a family meal, but a real treat on occasion to get food this high quality and good. We don't live in the... More

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Isle of Wight, Virginia
Senior Contributor
27 reviews 27 reviews
11 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 31, 2014

We really enjoyed the food at Firebirds. We had to wait to be seated, but it was worth the wait. I had the crab salad and it was wonderful! Would definitely recommend and will order again. The only negative is that for the price of the food, I would expect a quieter restaurant. We had to shout to each other... More

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Richmond, Virginia
Contributor
12 reviews 12 reviews
6 restaurant reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 30, 2014

We were out with another couple when we decided to grab a bite to eat for dinner, so we stopped at Firebirds at Short Pump Town Center. I happened to be seated where I could watch what was going on....I think from now on I will do this at all food establishments. After ordering drinks I saw the waiter come... More

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Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Thank you for taking the time to write about your recent experience at our Short Pump location. We are sorry to hear about the confusion with the lime for your husband's beer being in another beer and that your wine did not make it to you for 20 minutes after everyone else's. We regret that the waiter did not bring... More

Richmond, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

Generally Firebirds is one of my favorite restaurants for dinner (good food, nice staff, and fair price), but my last visit turned into a miserable experience. When we arrived we were asked for seating inside or out. Being a very pleasant evening, we opted for the outdoor seating. After being seated, we sat and waited... and waited.... After 10 or... More

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Firebirdsgrill, Manager at Firebirds Wood Fired Grill, responded to this review

Thank you for taking the time to write about your recent experience at our Richmond - Short Pump location. The situation that you are describing does not reflect the quality of our service standards and we want to thank you for bringing it to our attention. We will be sharing your experience with our management team, so they may take... More

Bologna, Italy
Top Contributor
70 reviews 70 reviews
46 restaurant reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 14, 2014

Went there for lunch and really enjoyed the atmosphere. Service was very nice and I really liked the tenderloin salad.

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Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 4, 2014

We visited this place because it's within walking distance of our hotel. The service by Michael was great, but the food was ok. I had the French dip sandwich, which was ok because the meat had too much fat and parts of it were undercooked. My wife had a shrimp and steak tip platter, which had both extremely salty and... More

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Lynchburg, Virginia
Senior Contributor
26 reviews 26 reviews
14 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 15, 2014

I got the wood grilled salmon and it was easily the best salmon I have ever had. I also thought it was cool that the manager brought all the dads a $10 gift card.

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