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T.G.I. Friday's Short Pump

11600 W Broad, Richmond, VA 23233
804 360 7926
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Ranked #512 of 1,275 restaurants in Richmond
Price range: $10 - $30
Cuisines: American, Bar
Good for: Families with children
Restaurant details
Good for: Families with children
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16 reviews from our community

43% Recommend
    3
    4
    3
    3
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Glen Allen, Virginia
Reviewer
5 reviews 5 reviews
3 restaurant reviews
4 of 5 stars Reviewed May 28, 2014

Fast courteous wait staff. Food was satisfactory. The wait was long because of the busy Short Pump area get there early for a shorter wait time.

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Glen Allen, Virginia
Senior Contributor
47 reviews 47 reviews
28 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 10, 2014

A friend and I stopped here to order salads. However, there were only a few to choose from so we decided to share a few appetizers as it was too early for a full dinner entree. We weren't very hungry but the appetizers were extremely small. The 2 chicken skewers (consisting of two tiny morsels of chicken on each) were... More

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Richmond, Virginia
Senior Contributor
27 reviews 27 reviews
17 restaurant reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 16, 2013

I recently went to the TGIFriday's in Short Pump to enjoy a half-rack ribs lunch, consisting of ribs, fries, and slaw; and added diet Coke for a drink. By ordering an entree, I got my free birthday dessert, a white chocolate cheesecake, although my birthday was, actually, last month. My lunch there was great.

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Richmond, Virginia
1 review
5 of 5 stars Reviewed December 11, 2013

Just had the best burger ever at Fridays. The meat was so good I didnt need to put anything on it, just melted provolone and and the brioche hamburger bun, just DELICIOUS. I dont eat too much beef but I will be back for that one. So good!

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Perry Hall, Maryland
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 19, 2013

Our server was training a new waitress so the expectation was for quick attentive service. Nope . Appetizer came with food and was obviously under heat lamp too long. Nothing bad, but not great either. Service was very very slow and not because they were busy.

Was this review helpful? Yes 1
West Palm Beach, Florida
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 5, 2013

Went there last night (July 4th) It wasn't very crowded at all and yet it took FOREVER to get our food. We had a party of 5 and the order was pretty basic, burgers and salads. Our waiter was nice, but I just didn't buy the excuses of the kitchen wasn't prepared? What? You are a restaurant. You should always... More

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Richmond, Virginia, United States
1 review
2 of 5 stars Reviewed March 2, 2013

I used to love this place...went here almost weekly for the past couple of months. Just got back from another weekend visit that ended horribly. Me and my friend's chicken was undercooked, and by undercooked I mean raw: I found this out after eating 4 pieces. I didn't know chips and salsa could be raw, either, but they were. The... More

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Beltsville, Maryland
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 20, 2013

There were large tv screens to watch, they had a dj for music, the menu was great with reasonable prices, service was good, the restroom was clean.

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Richmond, Virginia
Top Contributor
57 reviews 57 reviews
52 restaurant reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 25, 2013

Everything is sooooo good. My only negative would be that some of the sides are a little small in size but they are really good too.

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Akron, Ohio
Senior Contributor
37 reviews 37 reviews
14 restaurant reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed January 16, 2012

It was one of a few places open late on Dec. 25th. Stopped there after picking someone at the airport. Nice waiter. Friends chicken sandwich was ok. My nachos tasted good, but 12 hours later I was soooo sick! Maybe the sour cream got left out, but not sure. Contacted the company by email to report. Manager left message on... More

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TGIFShortPump, General Manager at T.G.I. Friday's Short Pump, responded to this review

I'm very sorry for what occurred after your visit. Please feel free to give me a call at your convenience if you would like to discuss it further. Michael Clapp General Manager (804) 360-7926 More

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