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Head West

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1124 W Jefferson St, Springfield, IL 62702-4802
217-793-9101
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Dining options: Lunch, Dinner, Delivery
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TripAdvisor Reviewer Highlights

Read all 47 reviews
Visitor rating
  • 24
    Excellent
  • 12
    Very good
  • 3
    Average
  • 3
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    3.5 of 5 stars
Most recent review
The customer is no longer valued

I used to love Head West. However, my last two experiences were just horrible. The second to last experience the order was just minorly wrong so I figured it was an isolated incident. However, the second time, it was majorly wrong. The store had closed when I got my order so I called the day... read more

1 of 5 starsReviewed January 4, 2015
Tzimisce
,
Anna
Good for:
  • Families with children
  • Local cuisine
  • Lunch
  • Dinner
  • Delivery
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47 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Anna
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed January 4, 2015

I used to love Head West. However, my last two experiences were just horrible. The second to last experience the order was just minorly wrong so I figured it was an isolated incident. However, the second time, it was majorly wrong. The store had closed when I got my order so I called the day and talked to Justin. He... More 

Was this review helpful? Yes
Illinois
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 19, 2014

I'm super impressed with their addition of vegetarian-friendly options but when I order a vegetarian "meat" sub, go ahead and reach the conclusion I am a vegetarian. I have ordered many subs until recently I have had multiple subs in a row where roast beef (whatever real meat they use) was on the bottom of my sub (as if they... More 

Was this review helpful? Yes
Springfield, Illinois
Senior Contributor
27 reviews 27 reviews
21 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 2, 2014

I've been to a few of the Head West shops but for some reason this is the one that makes my sandwich the best!! Love the staff here too. And for anyone that hasn't tried a Head West brownie.....do it! They are life changing!!

Was this review helpful? Yes
Eagan, Minnesota
Top Contributor
110 reviews 110 reviews
74 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 2, 2014

Was visiting the Lincoln exhibit and had some time to kill before our tour time. Walked down the street toward the capital and found this place (about 2 blocks away). Toasted sub was good, with plenty of meat (had a club #F). Wife needs gluten free, but there were no GF bread options. Limited seating hassles. Other than that, solid... More 

Was this review helpful? Yes
Quincy, IL
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 24, 2014

Stopped at the Denver Drive loction about 30 minutes ago for a cold chicken salad sandwich to go. Weather bad, snow falling; went home, opened it up, and the bottom was burnt. When I called to complain, I was told I had to bring the "whole sandwich" in before he could replace it. I am 70 years old, I am... More 

Was this review helpful? Yes
Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
34 restaurant reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2013

Honestly, anything you get from Head West will be good if you get it on sweet bread, served hot with the basics (which includes their awesome bread and butter pickles and Italian dressing). My go to is the tuna and provolone, but when I was a vegetarian, I thought their veggie sub was the best around. Head West has had... More 

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2013

Love the sweet bread!! This is a great sandwich shop and they are usually busy so be prepared to wait for a little while.

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Springfield, Illinois
Senior Contributor
32 reviews 32 reviews
13 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 29, 2013

This place has been the best sandwich shop in Spfld. Since they opened with one shop. Plus they deliver! DO NOT miss the sweet-bread. Some of the nicest people you could want to make your food and,... wait for it.... they deliver Ben & Jerry's too!! Can't get any better here in Springpatch.

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Springfield, Illinois
Contributor
11 reviews 11 reviews
9 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 8, 2013

Their motto is "If you want a great sub, you gotta Head West" and they aren't kidding. The subs are MASSIVE and reasonably priced. They have a pretty big variety of meat and toppings options. You can have the subs hot or cold. I highly recommend the sweet bread; it makes the sandwich. A word of advice: they have limited... More 

Was this review helpful? Yes
San Diego, California
1 review
2 of 5 stars Reviewed April 5, 2013

I like their food and thought at first maybe it was just everyone at the Jefferson store were having a bad day, but third time is not a charm. Dark never smiles sandwich maker acts like he is doing heart surgery, obviously despises his job and his co-workers. Finished up a sandwich order for me and I had specified cold... More 

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Restaurant Details

Location and Contact Information

  • Address: 1124 W Jefferson St, Springfield, IL 62702-4802
  • Location: United States  >  Illinois (IL)  >  Springfield
  • Phone Number: 217-793-9101

Restaurant Characteristics

  • Good for: Families with children, Local cuisine

Questions & Answers

Questions? Get answers from Head West staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?