We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
2703 N Dirksen Pkwy, Springfield, IL 62702-1407
217-525-7777
Website
Today
10:30 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 10:30 am - 9:00 pm
Fri - Sat 10:30 am - 9:30 pm
Dining options: Dinner

TripAdvisor Reviewer Highlights

Read all 30 reviews
Visitor rating
  • 16
    Excellent
  • 9
    Very good
  • 2
    Average
  • 1
    Poor
  • 2
    Terrible
Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good food at a great price

Three entrees and two appetizers under $30.00. Freshly made appetizers nothing pre-wrapped or frozen. Service was quite good and food was aromatic and tasty.

4 of 5 starsReviewed December 16, 2014
Edward C
,
Springfield, Illinois
Add Photo

30 Reviews from our TripAdvisor Community

Your overall rating of this restaurant
Roll over, then click to rate
  Click to rate
Date | Rating
  • English first
  • Any
English first
Khao Lak
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 27, 2015

The food here is terribly un-authentic and oddly slimy. The service is rushed, and rude. I ordered a Thai iced tea, and the milk was bad in the iced tea. When I told the waitress, they would not take the iced tea off my check. I had taken 2 sips, and they insisted that I pay for the whole thing.... More 

Was this review helpful? Yes 1
Springfield, Illinois
Level Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 3, 2015

Most of the time, I just call in the order and they have it ready in about half the time promised. I also visited on an eat in occasion and the service was just as good. Lots of food for the price and always on time. I'm there at least once a week. Can't get enough of the place. The... More 

Was this review helpful? Yes
Illinois
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed December 19, 2014

This was actually my husband's introduction to food outside Mexican/Italian/American arena and let's just say we've frequented it quite often since then! A huge selection of food choices and always super good. They also have smoothies of all kinds (mango to even avocado!) if you're ever in the mood for them. I always get the ginger onion shrimp and it's... More 

Was this review helpful? Yes
Springfield, Illinois
Level Contributor
41 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 16, 2014

Three entrees and two appetizers under $30.00. Freshly made appetizers nothing pre-wrapped or frozen. Service was quite good and food was aromatic and tasty.

Was this review helpful? Yes
Eau Claire, Wisconsin
Level Contributor
60 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 4, 2014

I have had better Pad Thai elsewhere. There was little meat and it was mostly a plate of noodles. It came with an egg roll which was good. The service was fast and polite. It was a quick, inexpensive and tasty meal. The hot tea came in a large, heavy mug which doesn't seem right for tea. I wouldn't hesitate... More 

Was this review helpful? Yes
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 1, 2014

Service was beyond slow and waitress was very rude. I do not recommend dining at this establishment.

Was this review helpful? Yes 1
Huntington Woods, Michigan
Level Contributor
43 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed June 19, 2014

I've eaten a variety of Thai dishes in many restaurants across the country. I wouldn't snobbishly refer to myself as a Thai "expert," but I have a pretty good idea of what constitutes good Thai food. This is not a place to which I would return again, because they don't make much effort to create authentic Thai dishes. However, considering... More 

Was this review helpful? Yes 2
Illinois
Level Contributor
63 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed January 15, 2014

We recently went to Thai Basil when we were in Springfield for lunch. They have a large menu, with lots of delicious-sounding dishes, Thai, Japanese, etc. We had the shrimp tempura for an appetizer, and it was good. The vegetable soup which came with the meal was a little bland, but the vegetables were fresh. My husband, mother, and I... More 

Was this review helpful? Yes
Olive Branch, Mississippi
Level Contributor
108 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed January 10, 2014

Prior to Thai Basil we always went to the other neighborhood Thai restaurant. Now this is our go to place. We live 5 minutes away and usually get takeout here. The chili dish, pad Thai pad se you, and fried rice are among our favorites. They also add items to an entree if you ask. We call and food is... More 

Was this review helpful? Yes
Ventura, California
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed September 4, 2013

That is about all I can say about the dining experience here. I think people give away far too many 5 star reviews which have driven this place up in the ranking. I rely on tripadvisor every week when I travel and this is the first real miss for me. I knew I should have gone back to the same... More 

Was this review helpful? Yes 2

Travelers who viewed Thai Basil also viewed

 

Been to Thai Basil? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Thai Basil

Address: 2703 N Dirksen Pkwy, Springfield, IL 62702-1407
Phone Number: 217-525-7777
Location: United States  >  Illinois (IL)  >  Springfield
Open Hours:
Sunday 10:30 am - 9:00 pm
Monday 10:30 am - 9:00 pm
Tuesday 10:30 am - 9:00 pm
Wednesday 10:30 am - 9:00 pm
Thursday 10:30 am - 9:00 pm
Friday 10:30 am - 9:30 pm
Saturday 10:30 am - 9:30 pm
Cuisine: Chinese, Asian, Thai, Vietnamese

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 2703 N Dirksen Pkwy, Springfield, IL 62702-1407
  • Location: United States  >  Illinois (IL)  >  Springfield
  • Phone Number: 217-525-7777

Price and Cuisine

  • Cuisine: Chinese, Asian, Thai, Vietnamese
Open Hours
Sunday
10:30 am - 9:00 pm
Monday
10:30 am - 9:00 pm
Tuesday
10:30 am - 9:00 pm
Wednesday
10:30 am - 9:00 pm
Thursday
10:30 am - 9:00 pm
Friday
10:30 am - 9:30 pm
Saturday
10:30 am - 9:30 pm

Questions & Answers

Questions? Get answers from Thai Basil staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?