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Quaker Steak and Lube

1121 W. Lincolnshire Blvd., Springfield, IL 62711
217-787-5823
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Ranked #185 of 429 Restaurants in Springfield
Cuisines: American
Description: http://www.quakersteakandlube.com/Springfield_IL/
Restaurant details
Description: http://www.quakersteakandlube.com/Springfield_IL/
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54 reviews from our community

Visitor rating
    14
    15
    10
    9
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Friedheim, Missouri
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 2, 2014

Had eaten at one in PA on a business trip and enjoyed it. I found this on the internet, so decided on a family trip to stop in with the family. Did not get the chance to share with family as it is closed.

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Springfield
Senior Contributor
49 reviews 49 reviews
28 restaurant reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed August 26, 2014

I tried going here many times, but the food and service went downhill over the years. An article in the local paper confirmed that they closed on 8/25/2014.

Was this review helpful? Yes 2
Springfield, Illinois
Top Contributor
64 reviews 64 reviews
56 restaurant reviews
79 helpful votes 79 helpful votes
2 of 5 stars Reviewed August 26, 2014

This restaurant has closed. Based upon my experience (read my two reviews), the service was horrible! Bad service does not bring back returning customers. Bad service reviews were prevalent throughout the list of reviews on Trip Advisor.

Was this review helpful? Yes 2
Springfield, Illinois
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

I went there for lunch and got the buffet, which was a relief because nothing on the menu sounded appealing--not to mention the fact that it was a cluttered food covered mess. The server was nice enough, but the buffet was abysmally small. The mac and cheese was made with nacho cheese, the pork quesadilla was bland and dry, the... More

Was this review helpful? Yes 1
Chatham, Illinois
Contributor
18 reviews 18 reviews
14 restaurant reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

I have been to this restaurant many times, bout 20 times total. The last 5 times has been just a terrible experience with service. The last 5x's has been on a Tuesday night where it's all you can eat wings for 9.99, but just recently has changed to 11.99 all you can eat wings. It's often a Skelton wait staff... More

Was this review helpful? Yes 4
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review. We greatly appreciate all feedback from our guests. We want all our guests to experience great Team Member service and it seems we did not reach this goal for you. If you would like to share more information about this experience please email us at teamqsl@thelube.com. We hope to hear from you and see you... More

Springfield, Illinois
Senior Contributor
22 reviews 22 reviews
20 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2014

Stopped out to listen to a band and experience Bike Night - had their Stick Shifters mozzarella sticks (yummy) and their Breaded Boneless Wings with medium sauce - some were good and some were kind of heavy on the breading - but still very good. We enjoyed the people watching and the band. The wait staff is great - very... More

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed Bike Nite and had great Team Member service. Please come back again soon! More

Springfield
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2014 via mobile

We have found this to be a more consistent experience than when they first opened. We especially like the all you can eat wing night each Tuesday evening. Gives a great opportunity to try their different sauces. And....unlike Buffalo Wild Wings, you can try different sauces without being charged for each additional one. In addition to bone-in wings, the all... More

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TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed All-U-Can-Eat Wing Night. Please come back again soon! More

Jerseyville, Illinois
Contributor
15 reviews 15 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Stopping through Springfield on our way home from DeKalb, IL we stopped here for lunch. Great food & atmosphere! We have eaten here a couple other times and have always had good food. The staff are polite & friendly. Will definitely be back!

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed our food, atmosphere and Team Member service. Please come back again soon! More

Springfield, Illinois
1 review
5 of 5 stars Reviewed December 27, 2013

Heard about "new management" at Quaker and decided to give it a try. Great food and even better service! They've turned things around since our last visit! Our server was attentive and fun, food was delicious. These bad reviews must be old because the "new" Quaker was fantastic.

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Springfield, Illinois
Senior Reviewer
10 reviews 10 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 12, 2013 via mobile

We went for wings after hearing this place had good food, a half interested waitress showed us to a booth which had food all over the floor under it, she looked at us with contempt for complaining and then showed us to a table in the back with bar stools! We sat there for 15 minutes, several people that arrived... More

Was this review helpful? Yes 1
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your experience. We are sorry that our Team Member service was not up to your standards or ours and we will strive to improve in this area. It is our mission for our guests to know that we care. Our guests’ opinions are very important to us and we would love to hear more. Please email us... More

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