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Quaker Steak and Lube

1121 W. Lincolnshire Blvd., Springfield, IL 62711
217-787-5823
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Ranked #113 of 433 restaurants in Springfield
Cuisines: American
Description: http://www.quakersteakandlube.com/Springfield_IL/
Restaurant details
Description: http://www.quakersteakandlube.com/Springfield_IL/
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50 reviews from our community

58% Recommend
    14
    15
    10
    7
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chatham, Illinois
Contributor
15 reviews 15 reviews
13 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 2, 2014

I have been to this restaurant many times, bout 20 times total. The last 5 times has been just a terrible experience with service. The last 5x's has been on a Tuesday night where it's all you can eat wings for 9.99, but just recently has changed to 11.99 all you can eat wings. It's often a Skelton wait staff... More

Was this review helpful? Yes 2
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review. We greatly appreciate all feedback from our guests. We want all our guests to experience great Team Member service and it seems we did not reach this goal for you. If you would like to share more information about this experience please email us at teamqsl@thelube.com. We hope to hear from you and see you... More

Springfield, Illinois
Contributor
11 reviews 11 reviews
11 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2014

Stopped out to listen to a band and experience Bike Night - had their Stick Shifters mozzarella sticks (yummy) and their Breaded Boneless Wings with medium sauce - some were good and some were kind of heavy on the breading - but still very good. We enjoyed the people watching and the band. The wait staff is great - very... More

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed Bike Nite and had great Team Member service. Please come back again soon! More

Springfield
Reviewer
5 reviews 5 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 18, 2014 via mobile

We have found this to be a more consistent experience than when they first opened. We especially like the all you can eat wing night each Tuesday evening. Gives a great opportunity to try their different sauces. And....unlike Buffalo Wild Wings, you can try different sauces without being charged for each additional one. In addition to bone-in wings, the all... More

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed All-U-Can-Eat Wing Night. Please come back again soon! More

Jerseyville, Illinois
Contributor
13 reviews 13 reviews
7 restaurant reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

Stopping through Springfield on our way home from DeKalb, IL we stopped here for lunch. Great food & atmosphere! We have eaten here a couple other times and have always had good food. The staff are polite & friendly. Will definitely be back!

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We are always happy to hear from our guests. We are glad you enjoyed our food, atmosphere and Team Member service. Please come back again soon! More

Springfield, Illinois
1 review
5 of 5 stars Reviewed December 27, 2013

Heard about "new management" at Quaker and decided to give it a try. Great food and even better service! They've turned things around since our last visit! Our server was attentive and fun, food was delicious. These bad reviews must be old because the "new" Quaker was fantastic.

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Springfield, Illinois
Senior Reviewer
8 reviews 8 reviews
7 restaurant reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 12, 2013 via mobile

We went for wings after hearing this place had good food, a half interested waitress showed us to a booth which had food all over the floor under it, she looked at us with contempt for complaining and then showed us to a table in the back with bar stools! We sat there for 15 minutes, several people that arrived... More

Was this review helpful? Yes 1
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your experience. We are sorry that our Team Member service was not up to your standards or ours and we will strive to improve in this area. It is our mission for our guests to know that we care. Our guests’ opinions are very important to us and we would love to hear more. Please email us... More

Saint Louis, Missouri
Top Contributor
95 reviews 95 reviews
46 restaurant reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed November 17, 2013

I have waited 2 weeks to post this thinking I would not be so negative but the truth is it was a joke. we called made reservations for 20 were seated fast and orders taken right away. soon our appetizers were delivered then 45 minutes later we are told they lost our orders in the computer. So they tell us... More

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your experience. We take all of our guests feedback very seriously and will work to improve in all areas. We are sorry that we did not live up to our mission to provide our guests with excellent food, service and fun. If you would like to share more about your experience with us please email teamqsl@thelube.com. We... More

Springfield, Illinois, United States
Contributor
11 reviews 11 reviews
10 restaurant reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 26, 2013

This place is a lot of fun. Great for families or friends. Great place for brews too. It's fun to watch all the interesting decor, with motorcycles and cars hanging from the ceiling!

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We love to hear from our guests. We are glad you enjoy the décor and have fun. We hope to see you again soon! More

Auburn, IL
Senior Contributor
26 reviews 26 reviews
20 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 13, 2013

This has become one of our favorite restaurants in Springfield. Although we have been there a couple of nights when the service was off, in most cases it is fantastic. Everybody is friendly and will go out of the way there. The food is fantastic. The wings are much better than any of the competition. I don't think I have... More

Was this review helpful? Yes
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your review! We love hearing from our guests. We are glad that you experience great tastes and know that we care whenever you visit. We hope to see you again soon! More

St. Louis, Mo.
Senior Reviewer
6 reviews 6 reviews
6 restaurant reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 15, 2013

Looking for a place to have some drinks and dinner. Arrived at 8:30 pm on a beautiful evening, seeing outside dining we request to sit outside. We're told by hostess that we would have to wait to be seated there, if we didn't want to wait we could sit at bar. Entering the bar we see a small table and... More

Was this review helpful? Yes 1
TheOfficialQSL, Franchisor at Quaker Steak and Lube, responded to this review

ThanQ for sharing your experience with us. We highly value all of our guest feed back. We apologize for the poor service you received on your last visit. We will strive to improve in this area. If you would like to share any further information about your experience please email us at teamqsl@thelube.com. We look forward to hearing from you... More

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