Went there with about 45 friends. The staff is friendly and supportive. They will improve more and do very well....
Went there with about 45 friends. The staff is friendly and supportive. They will improve more and do very well....
I stayed couple of time in this hotel and enjoyed. The staff are very friendly and very supportive. Rooms are very good and worth for the money we spent. Like this place very much.
Stopped at this place for lunch in December 2016, and ordered a chicken n cream soup (If I remember the name correctly). It was terrible. The chicken tasted very old and looked like they have used leftover chicken (maybe from plates) after frying them. It...was more a chicken and water bowl rather than calling it a Chicken cream soup. When I asked the waiter about it, he said that it's chicken soup. I asked him how can you call this a chicken n cream soup when there is only chicken and water? Instead of answering the question he just glared at me and left. I stopped having it but it was too late. In the night due to the food I got diarrhea and vomiting and couldn't sleep. Due to my condition, none of my family members were able to enjoy the trip. My sister ordered a cheese sandwich. But to our surprise, the cheese was missing. After the way, the waiter behaved we knew it was no point asking them for the missing cheese. I can easily give minus points for food and customer service. My advice is to avoid this place especially if you are planning to enjoy your vacation at Nuwara Eliya.More
I'm extremely sorry to hear that. We are open again under new management. If you are in the area please give our restaurant a try again. Thank you.
I went with 3 other friends last weekend. The boys who who were serving looked confused on most of the matters. Morning tea was always delayed and cold. Maybe due to the climate there. Breakfast was tremendously good. I'd recommend the string hoppers with Dhal...& coconut sambol there. The washrooms did not have extra toilet papers and no towels too. Although we asked for two towels, we got only one. Blankets were not satisfactory at all for a climate condition like that. All four of us were freezing for two nights. The owner was there once I wanted to go for a walk early in the morning and he himself came to open the front door around 6 a.m. There had been a huge miscalculation in the invoice where they had mentioned some services we did not use as well as has not deducted the advance payment we made on the very first day. Somehow we managed to settle that after a really long discussion and clarification. Over all the rooms were spacious & okay. I think with improvements to services & precautions to the freezing conditions inside the rooms, the hotel could do more.More
We stopped here for breakfast on two mornings during our stay in Nuwara eliya. They have a decent buffet spread of Sri Lankan food including a good pol sambol and dhal curry and a good cup of milk tea. We paid Rs. 275 (excluding service...charge) per head which is a good deal. Would recommend to anyone!More
Thank you for your patronage. We hope you will select our hotel when you visit Nuwara Eliya again. We are reopen under New Management.
Please avoid this place very near to the botanical garden but utterly hopeless food. Beer is the only decent item. Food is cold and served very uninterestingly. All curries seem same. Tourist prices are nearly two and a half times the MRP. Flies abound...cleanliness ISA...big issueMore
We are extremely sorry to here that. We are open under new management. If you are in the Nuwara Eliya area please give us another try.
Room condition is in good.room as not very large but manageable. Got a large nice bed(6x6)but blankets was not enough to servieve, With the package the room need to be have, towels,ironing facilities ,towel rack. But was not in the room. We call and requested...towels and then only they give. Cannot satisfy with the meals. We ordered dinner from the hotel,my wife got terrible stomachache for few days.Room rates are relatively high with the given facilities.More
We are open under new management. I hope that you will give us another try if you are in the vicinity.
I went to Nuwara Eliya for the new year holidays in Sri Lanka and decided to stay here as our group had 12 adults. We booked five double rooms (each double room had a very large bed which can take three adults). I paid LKR...5500/= per room (room only) and that was on bit high side but then again it is the peak season in Nuwara Eliya area. Staff was friendly. You can't expect a good view here but okay for a over night stay on your journey.More