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Tea Factory Hotel Restaurant

Certificate of Excellence
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Nuwara Eliya, Sri Lanka
(052) 222 3600
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TripAdvisor Reviewer Highlights

Read all 84 reviews
Visitor rating
  • 41
    Excellent
  • 26
    Very good
  • 8
    Average
  • 2
    Poor
  • 7
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
Unique hotel in stunning surroundings

This unique hotel has retained many of the original features of the tea factory, enhanced by some ingenious architectural features that create a truly unique atmosphere. The hotel is set in the most stunning surroundings comprising tea plantation and fertile plots of land, many of which grew the... read more

4 of 5 starsReviewed March 12, 2015
Paul G
via mobile
Good for:
  • Reservations
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84 Reviews from our TripAdvisor Community

Date | Rating
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  • Any
English first
Rio de Janeiro, RJ
Top Contributor
63 reviews 63 reviews
18 restaurant reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 28, 2015 NEW

Very good buffet dinner, with wide range of choices, from international cuisine to local dishes. very well presented. Most friendly waiters.

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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

This unique hotel has retained many of the original features of the tea factory, enhanced by some ingenious architectural features that create a truly unique atmosphere. The hotel is set in the most stunning surroundings comprising tea plantation and fertile plots of land, many of which grew the organic fruit and vegetables served in the restaurant. I was taken by... More 

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Tokyo, Japan
Top Contributor
51 reviews 51 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 12, 2015

Stay at the tea factory hotel...it is a unique experience....an actual tea factory turned into a hotel and restaurant......awesome experience....watch the old tea making machines operate in the evening....use the old elevator. Luxurious...5 star.....great service.

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doha
2 reviews
5 of 5 stars Reviewed February 17, 2015

Wide range of delicious food. Amazing environment, the interior decoration, climate, etc. Excellent staff and waitress always around to support and overwatch. Buffet for breakfast, lunch and dinner also they serve a la card.

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Suffolk
Top Contributor
105 reviews 105 reviews
54 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 13, 2015

We came to the tea estate in search of locations visited by my wife's aunt when she had been here in WW2. It turned out that her host had been one of the managers here in the 30s, as shown on the board in the Tea Bar. We had booked lunch in advance, although it was not busy on the... More 

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Sydney, Australia
Senior Contributor
28 reviews 28 reviews
6 restaurant reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 13, 2015

We would have liked to give 3.5 stars but the option is only for average or very good. We felt it was good.Our daughter loved the meals here. Although we are vegetarian, she found that there were quite a few things on the menu she liked. She loves spices , so the menu was suitable for her. My husband ordered... More 

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london
Top Contributor
86 reviews 86 reviews
49 restaurant reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 23, 2014

We were impressed with the quality of the food and the service in the two occasions we went here for dinner. Recommendation though is to go for the local dishes. We tried the western choice, of steak and while it was still good, it wasn't as great as the Sr Lankan dishes.

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Colombo, Sri Lanka
Top Contributor
130 reviews 130 reviews
29 restaurant reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed December 19, 2014

Tea factory hotel is little out of the way from the main road to Ragala. But the distance traveled is compensated with the food you consume. It was delicious.

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Hertford, United Kingdom
Contributor
15 reviews 15 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2014

Long winding road ended at the Tea Factory. Fabulous location with stunning views. A converted tea factory housing much information about the tea factory in its prime. Many original features. Room was small but comfortable. Bathroom was slightly below standard expected for a deluxe room. The hotel was quite noisy and we could hear people outside and from the room... More 

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Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 22, 2014

Great location surrounded by the tea plantation. Great food and wonderful and ever helpful staff. Lots of activities organised by the hotel, so you don't need to go out. Spa was great too. Its a unique experience.

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Restaurant Details

Location and Contact Information

  • Address: Nuwara Eliya, Sri Lanka
  • Location: Asia  >  Sri Lanka  >  Central Province  >  Nuwara Eliya
  • Phone Number: (052) 222 3600

Questions & Answers

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Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?