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19921 E Jackson Dr, Independence, MO 64057-1596
816-759-2110
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36 reviews from our community

Visitor rating
    8
    14
    8
    4
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Carthage, Texas
Senior Contributor
44 reviews 44 reviews
28 restaurant reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 8, 2014

We have eaten at several On The Borders and this one was not the best. The service was good, but the food was only luke warm. We paid extra for fajita beef on our nachos and rec'd a very small serving of beef. Disappointed. Plus, if your going to play background music in a Mexican eatery, please make it Mexican-type... More 

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SocialOTB, Manager at On the Border, responded to this review

Kirk, thank you for your review. While we are glad that the service was good, we apologize that the rest of your visit wasn’t as pleasant. It is always our goal to provide great food and we regret that this was not your experience. Please contact our Guest Relations Manager so we can make things right with you. 888-682-6882 Monday... More 

Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
6 restaurant reviews
3 of 5 stars Reviewed December 3, 2014

Average Tex/Mex food at a somewhat inflated price did not meet the TexMex craving/expectations of the family. Great salsa and good chips were a pleasant discovery. Good service and clean surroundings. However, these did not make up for price/value of the meal overall.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Bill, thank you for your review. Your opinion is important to us and helps us improve operations. Please contact our Guest Relations Manager if you would like to discuss your experience any further. 888-682-6882 Monday – Friday 9am-5pm Central Time or online at http://www.ontheborder.com/contact-us.aspx Thank you! More 

Independence, Missouri
Top Contributor
74 reviews 74 reviews
59 restaurant reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2014

Any time I have gone to an On the Border restaurant, I walked in knowing what I was going to get. The service is good. Servings of chips and salsa are generous. The server suggested a Cornonarita which I had never tried before. It was a good suggestion. I often order a la carte because I don't need the beans... More 

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Seward, Nebraska
Contributor
13 reviews 13 reviews
7 restaurant reviews
5 of 5 stars Reviewed September 28, 2014

Great service from waitress. Great food. Love the queso and chips and margaritas. Very relxasing environment to sit and visit. No one rushed us out the door. Ill definitely be back.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Thank you for your kind review. We are thrilled that you love our chips, queso, margaritas and atmosphere. We appreciate you and we look forward to serving you again. Please come back soon! More 

Senior Contributor
22 reviews 22 reviews
15 restaurant reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

The food is far from Mexican. The salsa was good. Guacamole had good flavor, but was chunky like they were to lazy to cut it up. The food was okay, just weird. Beans weren't really refried, and rice was a joke. Mine tasted sweet with nothing that resembled Mexican flavor. Expensive too. Queso was good.

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Reviewer
5 reviews 5 reviews
3 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 17, 2014

The food is always good with nice portions. The service was a little slow. I was starting to rethink my tip amount when I was waiting for our to go box.

Was this review helpful? Yes
Senior Contributor
32 reviews 32 reviews
17 restaurant reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2014

Good Mexican restaurant chain. Good value if you are a traveler on a business budget. All you can eat tacos for $8.99 and great Happy Hour specials.

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Saint Louis, Missouri
Top Contributor
203 reviews 203 reviews
54 restaurant reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed May 8, 2014

Good location, good food, reasonable prices, good drinks. What more can you ask for in a restaurant. A great place for Mexican food in Independence

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Independence, Missouri
Reviewer
5 reviews 5 reviews
5 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014

the service was great,went for dinner no waiting,server she was awsome and the female manager was on it,I found the food to be ok nothing great just average but over all I would go back if close by

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Kansas City, Mo
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 16, 2014

Our group of four arrived at 12:30pm. Since one of my friends has a bad knee, we asked to sit at a table. All of the tables had been pushed together for larger groups of 8-12. At one of the tables of 12, there were only three people. At 1:15, the rest of their party had not arrived and we... More 

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Additional Information about On the Border

Address: 19921 E Jackson Dr, Independence, MO 64057-1596
Phone Number: 816-759-2110
Location: United States  >  Missouri (MO)  >  Independence
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 10:00 am - 11:00 pm
Cuisine: Mexican

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Typical questions asked:
  • Do you have gluten-free options?
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  • Do you allow dogs on the outdoor patio?