We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

On the Border

Mexican
Improve this listing
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Your filters are still active.
There are no pins in your viewport. Try moving the map or changing your filters.
Get directions
19921 E Jackson Dr, Independence, MO 64057-1596
816-759-2110
Website
Today
11:00 am - 11:00 pm
Open now
See all hours
Hours:
Mon - Fri 11:00 am - 11:00 pm
Sat - Sun 10:00 am - 11:00 pm
Dining options: Dinner, Lunch

TripAdvisor Reviewer Highlights

Read all 42 reviews
Visitor rating
  • 9
    Excellent
  • 16
    Very good
  • 11
    Average
  • 4
    Poor
  • 2
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
GREAT service. Good place for vegetarians!

The veggie fajita was one of the two best I have had. The portobellos take it to the top. Good serving size, great variety of vegetables, good sides, and absolutely delicious. I appreciate that there were items on the menu that were serious, flavorful, and worth my attention. Saray was one of... read more

4 of 5 starsReviewed June 10, 2015
Kimberly R
,
Kansas City, Missouri
Add Photo Write a Review

42 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
Level Contributor
250 reviews
119 restaurant reviews
common_n_restaurant_reviews_1bd8 234 helpful votes
4 of 5 stars Reviewed June 10, 2015

The veggie fajita was one of the two best I have had. The portobellos take it to the top. Good serving size, great variety of vegetables, good sides, and absolutely delicious. I appreciate that there were items on the menu that were serious, flavorful, and worth my attention. Saray was one of the best servers I have experienced. She was... More 

Was this review helpful? Yes
Seattle, Washington
Level Contributor
13 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 11, 2015

Went there with Family while I was in town and was Very happy with the Food and Service would go again

Was this review helpful? Yes
Kansas City
Level Contributor
45 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed April 1, 2015

We stopped going to On the Border for a while, thinking that maybe... just maybe.. the service would improve during the week. However, we were once again disappointed. From the time we walked into the door, to the time we were asked for a drink order, it was almost 10 minutes. When you are sitting in the bar during happy... More 

Was this review helpful? Yes
Missouri
Level Contributor
85 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed March 10, 2015

This place is getting better. The service is sometimes just odd but bad and always polite. Food selections are improving. Three of us ordered and two orders were done wrong.

Was this review helpful? Yes
Level Contributor
112 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed March 2, 2015

Hadn't been to an On the Border in quite a while. First, let me state our server, Saray, was one of the best and most attentive I've had in a long time. She is tops and should be patted on the back for her good efforts. We started with the Guacamole Live and it just didn't taste as bright and... More 

Was this review helpful? Yes
Level Contributor
14 reviews
10 restaurant reviews
5 of 5 stars Reviewed January 24, 2015

We were looking for a place to grab dinner before the hockey game. We were a party of 5, no reservations on a Saturday evening. The first place had a 30min wait so we hopped back in the car and wound up here - so glad we did! There was no wait, they seated us right away. The guacamole we... More 

Was this review helpful? Yes
Carthage, Texas
Level Contributor
49 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 8, 2014

We have eaten at several On The Borders and this one was not the best. The service was good, but the food was only luke warm. We paid extra for fajita beef on our nachos and rec'd a very small serving of beef. Disappointed. Plus, if your going to play background music in a Mexican eatery, please make it Mexican-type... More 

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Kirk, thank you for your review. While we are glad that the service was good, we apologize that the rest of your visit wasn’t as pleasant. It is always our goal to provide great food and we regret that this was not your experience. Please contact our Guest Relations Manager so we can make things right with you. 888-682-6882 Monday... More 

Dallas, Texas
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 3, 2014

Average Tex/Mex food at a somewhat inflated price did not meet the TexMex craving/expectations of the family. Great salsa and good chips were a pleasant discovery. Good service and clean surroundings. However, these did not make up for price/value of the meal overall.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Bill, thank you for your review. Your opinion is important to us and helps us improve operations. Please contact our Guest Relations Manager if you would like to discuss your experience any further. 888-682-6882 Monday – Friday 9am-5pm Central Time or online at http://www.ontheborder.com/contact-us.aspx Thank you! More 

Independence, Missouri
Level Contributor
163 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 14, 2014

Any time I have gone to an On the Border restaurant, I walked in knowing what I was going to get. The service is good. Servings of chips and salsa are generous. The server suggested a Cornonarita which I had never tried before. It was a good suggestion. I often order a la carte because I don't need the beans... More 

Was this review helpful? Yes
Seward, Nebraska
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 28, 2014

Great service from waitress. Great food. Love the queso and chips and margaritas. Very relxasing environment to sit and visit. No one rushed us out the door. Ill definitely be back.

Was this review helpful? Yes
SocialOTB, Manager at On the Border, responded to this review

Thank you for your kind review. We are thrilled that you love our chips, queso, margaritas and atmosphere. We appreciate you and we look forward to serving you again. Please come back soon! More 

Travelers who viewed On the Border also viewed

 

Been to On the Border? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about On the Border

Address: 19921 E Jackson Dr, Independence, MO 64057-1596
Phone Number: 816-759-2110
Location: United States  >  Missouri (MO)  >  Independence
Open Hours:
Sunday 10:00 am - 11:00 pm
Monday 11:00 am - 11:00 pm
Tuesday 11:00 am - 11:00 pm
Wednesday 11:00 am - 11:00 pm
Thursday 11:00 am - 11:00 pm
Friday 11:00 am - 11:00 pm
Saturday 10:00 am - 11:00 pm
Cuisine: Mexican

Owners: What's your side of the story?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing
Improve this listing

Restaurant Details

Location and Contact Information

  • Address: 19921 E Jackson Dr, Independence, MO 64057-1596
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: 816-759-2110

Price and Cuisine

  • Cuisine: Mexican
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
11:00 am - 11:00 pm
Tuesday
11:00 am - 11:00 pm
Wednesday
11:00 am - 11:00 pm
Thursday
11:00 am - 11:00 pm
Friday
11:00 am - 11:00 pm
Saturday
10:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from On the Border staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?