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Chili's Grill & Bar

$$
Mexican, American, Southwestern, Barbecue
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18900 E 39th St S, Independence, MO 64057-2313
816-795-0100
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Dining options: Seating, Takeout, Waitstaff

TripAdvisor Reviewer Highlights

Read all 20 reviews
Visitor rating
  • 3
    Excellent
  • 7
    Very good
  • 4
    Average
  • 3
    Poor
  • 3
    Terrible
Rating summary
  • Food
    3.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Typical Chilis

Food was typical. Service on the slow side because of the weekend. Air conditioner was a little overwhelming and had to go to the car for a jacket.

3 of 5 starsReviewed July 8, 2015
Robin H
,
LaPorte, Indiana, United States
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20 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
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Kansas City, Missouri
Level Contributor
13 reviews
4 restaurant reviews
2 of 5 stars Reviewed 3 weeks ago

The wait to get in wasn't too bad but the waiting area was bad. The servers did an excellent job but the food there was not as good as other chilis I have eaten at. I waited 45 minutes after being seated for my waitress to come tell me they ran out of RIBBS. So I ordered a chicken fried... More 

Helpful?
Thank ratherbegolfing18
Springfield, Missouri
Level Contributor
38 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed December 16, 2015 via mobile

Just walked out of the place. In town for a training, 30 or so eating places there by the mall and we have the bad luck to wander in here. Bathrooms stunk like open sewers, the whole place needs some TLC. Ordered food at 12:23. Tables around us began getting food while our server ignored us. Finally, I summoned a... More 

Helpful?
Thank OzarkSojourner
LaPorte, Indiana, United States
Level Contributor
34 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 8, 2015

Food was typical. Service on the slow side because of the weekend. Air conditioner was a little overwhelming and had to go to the car for a jacket.

Helpful?
Thank Robin H
Chicago
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

Food is good. But service is really bad. Our waiter told us we should go to 54th St. Grill. OMG if he worked for me, I would have fired him. Wine selections are very poor.

Helpful?
Thank Worldadventuress
Pleasant Hill, Missouri
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 21, 2015

Love eating at Chili's even if it is a large meal. My favorite is their hamburgers and french fries. My husband and I like to eat here when we are out together.

Helpful?
Thank littleladyredhat
Level Contributor
32 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 15, 2014 via mobile

The atmosphere was loud. The staff werent attentive. It took forever to get seated, even longer to order, and I wont even tell you how long to finally get our meals. So long, my friend asked for a to go box as we had already been there for 2 hours. My salad was wilted and drenched in dressing. I was... More 

Helpful?
Thank ScruffRN
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 5, 2014 via mobile

The service was terrible, the salad was wilty, the chicken wings were cold. Had to wait 45 minutes for meal then I ordered something to go and waited another 30 minutes, it was ridiculous.

Helpful?
1 Thank Janie S
Olney, Illinois
Level Contributor
46 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 16, 2014

I had the 'new' pizza with a salad.....give up the pizza Chili's, no taste. Salad and service was good though.

Helpful?
Thank BandSRoadHogs
Bates City Missouri
Level Contributor
152 reviews
118 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 2, 2014 via mobile

Met a friend for a quick lunch ordered the quest dip. YUM and both had the full text mex margarita chicken bowl lunch tasty and good. Decent place for a quick lunch.

Helpful?
Thank Kathy B
Saint Paul, Minnesota
Level Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 31, 2014

The place was not busy yet the hostess took a really long time to sit people. Food and service was good.

Helpful?
Thank MDW1634

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Restaurant Details

Location and Contact Information

  • Address: 18900 E 39th St S, Independence, MO 64057-2313
  • Location: United States  >  Missouri (MO)  >  Independence
  • Phone Number: 816-795-0100

Price and Cuisine

  • Average Prices: USD 20
  • Cuisine: Mexican, American, Southwestern, Barbecue

Restaurant Characteristics

  • Good for: Families with children, Large groups, Bar scene

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?