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Ben & Jerry's

Dessert, Ice Cream
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638 Parkway, Gatlinburg, TN 37738-3204
+1 865-436-6272
Website
Today
11:00 am - 9:00 pm
Closed now
See all hours
Hours:
Sun - Thu 11:00 am - 9:00 pm
Fri - Sat 11:00 am - 11:00 pm
Dining options: Late Night
Description: For all the euphoric flavors you can't get enough of – especially the ones...
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
read more

TripAdvisor Reviewer Highlights

Read all 75 reviews
Visitor rating
  • 35
    Excellent
  • 20
    Very good
  • 11
    Average
  • 4
    Poor
  • 5
    Terrible
Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    3.5 of 5 stars
Good

As always, ice cream is delicious. They had more choices than in stores. Wish I would have tried more flavors.

4 of 5 starsReviewed November 23, 2014
seeled
,
Jonesboro, Arkansas
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75 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Rochester, Michigan
Top Contributor
73 reviews 73 reviews
49 restaurant reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed April 27, 2015

OK ice cream, bad price even for Gatlinburg. Spent almost $15 for a shake and a Sunday. Would try other ice cream shops instead.

Was this review helpful? Yes
Grand Rapids, Michigan
Top Contributor
51 reviews 51 reviews
23 restaurant reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed April 14, 2015

Crazy crazy expensive!! tasted good though- get the coated cones, they were really good. Worker was very friendly and welcoming. Young guy who wore a pirate hat.

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
50 reviews 50 reviews
29 restaurant reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 7, 2015

After walking by a couple times, we couldn't help but stop in -- it smells SO GOOD! They make the waffle cones right by the front window, so the smell of that plus the ice cream is irresistible! The choices of flavors are excellent, and you can even have 2 flavors in one scoop if you want! For one scoop... More 

Was this review helpful? Yes
Bad Axe, Michigan
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

If you are a fan of Ben and Jerry's Ice Cream make sure you stop by this quaint little shop in Gatlinburg. Lots of variety, and friendly service.

Was this review helpful? Yes
Pittsburgh, PA
Senior Contributor
29 reviews 29 reviews
17 restaurant reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 28, 2015

So good as always! Got the chocolate milkshake w/ homemade whipped cream. Also love how they dont sell bottles of water to conserve waste.

Was this review helpful? Yes
Kimberling City, Missouri
Senior Reviewer
9 reviews 9 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 30, 2015

if you want to pay fortune for basically ice cream have at it, ridiculously high for what you get and the service was nothing to write about

Was this review helpful? Yes
Jonesboro, Arkansas
Top Contributor
90 reviews 90 reviews
47 restaurant reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 23, 2014

As always, ice cream is delicious. They had more choices than in stores. Wish I would have tried more flavors.

Was this review helpful? Yes 1
Seymour, Indiana
Top Contributor
112 reviews 112 reviews
82 restaurant reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 17, 2014

It was cold on our trip to Gatlinburg so we went in for some hot chocolate. It was so good. The flavor was just right and the price was too. I hate when hot chocolate is mostly water, this was sure to get a standing applause.

Was this review helpful? Yes 1
Grafton, Ohio
Senior Contributor
41 reviews 41 reviews
17 restaurant reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2014

Ben & Jerry's is always a good decision. This particular establishment was clean and had friendly staff!

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South Salem, New York
Top Contributor
105 reviews 105 reviews
25 restaurant reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 11, 2014

This Ben & Jerry's was very clean and the staff couldn't be more helpful. They were super nice especially when we asked them to explain a lot of the newest flavors.

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 638 Parkway, Gatlinburg, TN 37738-3204
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: +1 865-436-6272

Price and Cuisine

  • Cuisine: Dessert, Ice Cream

Description

For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?