We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 168 Gatlinburg Restaurants

Ben & Jerry's

638 Parkway, Gatlinburg, TN 37738-3204
865-436-6272
Website
Menu
Improve this listing
Ranked #70 of 168 Restaurants in Gatlinburg
Cuisines: Dessert, Ice Cream
More restaurant details
Restaurant details
Description: For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
Write a Review

61 reviews from our community

Visitor rating
    27
    19
    7
    4
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Zionville, North Carolina
Senior Contributor
32 reviews 32 reviews
16 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 25, 2014 NEW

Stopped in here to get a little treat while walking the strip & was introduced to a smoothie to die for. Very pleased with the employees and establishment. What a great addition to the strip!

Was this review helpful? Yes
Buffalo, New York, United States
Senior Contributor
25 reviews 25 reviews
5 restaurant reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 21, 2014

We decided to treat the kids one hot afternoon and stopped in...we ordered a chocokate milkshake which was delicious and I ordered the cookie sundae .. 2 chocolate chip cookies with vanilla ice cream and hit fudge ... it was delicious!!!

Was this review helpful? Yes
Greenville, South Carolina
Senior Contributor
38 reviews 38 reviews
27 restaurant reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 2, 2014

The ice cream at this store is kept really cold and that is wonderful. So many times you purchase premium ice cream and it starts to melt before you can enjoy it. I appreciate the ice cream being kept so cold. The staff is polite and very fast they went through a line of about 15 people in 5 minutes.... More

Was this review helpful? Yes
Wheatfield, Indiana
Senior Contributor
31 reviews 31 reviews
19 restaurant reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 31, 2014

I had Salted Caramel Blondie in a cup. My husband had Coffee, Coffee, Buzz, Buzz, Buzz in a cup. It was high priced but we already knew that. It was nice and cool in the shop. There were three workers working and they were having a very loud and animated conversation. My husband was entertained by it. My only complaint... More

Was this review helpful? Yes
Monroe, Michigan
Contributor
17 reviews 17 reviews
8 restaurant reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 16, 2014

Wished the menu had been better. Kind of overpriced. After we bought our ice cream, we went and sat on a bench right out in front of the shop. Right after we sat down, an employee came and sat on a bench a foot away and smoked a cigarette. I couldn't enjoy my ice cream with him blowing smoke in... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
8 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 8, 2014

The staff had way too many friends coming in and hanging out. Leaving with free ice cream. I didn't need to know as much of the girls dating drama as I learned in just two visits here. Not enough explanation about flavors with out asking their rushed employees who speak to quietly. Cookies in my cookies and cream tasted stale.... More

Was this review helpful? Yes
Knoxville, Tennessee
Senior Contributor
21 reviews 21 reviews
15 restaurant reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 7, 2014

The ice cream cones seemed a bit expensive BUT for the same price as a one scoop cone, the kids got a Waffle Cone Sundae--a scoop of ice cream in a waffle cone bowl with hot fudge, caramel, whipped cream and any topping. The kids loved it and I felt like I got a deal based on the prices of... More

Was this review helpful? Yes
Louisville, Kentucky
Senior Contributor
25 reviews 25 reviews
14 restaurant reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 27, 2014

$16.00 for 3 little cups of ice cream was too much money in my opinion but my husband and kids said it was well worth it for their 11:55pm snack. They had chunky monkey, and chocolate chip cookie dough. They would definitely want to eat there again. They give free samples too!

Was this review helpful? Yes
Greenville, South Carolina
Contributor
12 reviews 12 reviews
6 restaurant reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 1, 2014

We were looking for ice cream, and were excited when we saw Ben & Jerry's because we love their ice cream. But when we went inside and saw the prices, we turned around and walked back out--$7 for one scoop of ice cream in a cup. We went to a grocery store on our way back to our cabin and... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2014

So good!! The ice cream is awesome and the employees were very nice. Try the coconut seven layer bar! It's the best ice cream I've ever had!

Was this review helpful? Yes 1

Travelers who viewed Ben & Jerry's also viewed

Gatlinburg, Sevier County
Gatlinburg, Sevier County
 
Gatlinburg, Sevier County
Gatlinburg, Sevier County
 

Been to Ben & Jerry's? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ben & Jerry's

Address: 638 Parkway, Gatlinburg, TN 37738-3204
Phone Number: 865-436-6272
Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
Cuisine: Dessert, Ice Cream

Do you own or manage Ben & Jerry's?

Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.

Manage your listing