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Best Italian Cafe & Pizzeria

968 Pkwy Ste 9, Gatlinburg, TN 37738-3137
8654304090
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Ranked #33 of 170 restaurants in Gatlinburg
Certificate of Excellence 2013
Price range: $10 - $15
Cuisines: Italian, Pizza
Good for: Families with children, Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Takeout, Delivery, Late Night, Dessert
Restaurant details
Good for: Families with children, Local cuisine
Dining options: Breakfast/Brunch, Lunch, Dinner, Takeout, Delivery, Late Night, Dessert
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810 reviews from our community

76% Recommend
    422
    200
    73
    66
    49
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Sterling, Virginia
Senior Contributor
49 reviews 49 reviews
3 restaurant reviews
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed April 15, 2014 NEW

I usally don't write restaurant reviews because everyone has different food tastes, but all 3 of us were dissatisfied with the food. My husband & son shared a 16" pizza, which they thought was horrible--there was TOO MUCH cheese on this 1 pizza--enough to cover several pizzas. I ordered the ravioli which was hidden under TOO MUCH melted cheese--enough for... More

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Baton Rouge, Louisiana
Reviewer
3 reviews 3 reviews
3 restaurant reviews
5 of 5 stars Reviewed April 13, 2014 NEW

this is another place my family frequents on our annual trip up here. their pizza is to die for, as well as the calamari. maybe don't go expecting 5 star service, but in my opinion, the food makes up for it.

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BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward t seeing you again in the future. More

Granger, Indiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 12, 2014 NEW

We were told that this was the best Italian Restaurant in Gatlinburg and we were not disappointed! Everything was made fresh and by scratch including the salad dressings. My Father in a Law was loving the homemade Blue Cheese dressing. The spaghetti was fresh and delicious! Our waiter was awesome and quick in getting our meals to us. He gave... More

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BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Pinson
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2014

We make a stop at Best Italian every time we stay in Gatlinburg. I've never had anything on the menu I didn't like. If you're a calzone fan, they have you covered. They may seem expensive, but know that they are HUGE! One will easily feed two adults. On our most recent trip, my husband and I both got pasta... More

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BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Gastonia, North Carolina
1 review
1 of 5 stars Reviewed April 8, 2014

Backstory: Big family of 8 plus a baby. Let me just get straight to the meaty stuff and go from there. Food: Okay, my chicken parm was burnt but overall it was okay. My wife thought it was fine what she received. (Shrimp Fettuccine) Value: Lot of food for the price for okay food.. Atmosphere: Really difficult to sit 8... More

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for the review. We greatly appreciate your business and look forward to seeing you again in the future. More

Richmond, Virginia
Top Contributor
72 reviews 72 reviews
46 restaurant reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 6, 2014

we eat there when on vacation in Gatlinburg. we like the food but the service is so bad we wont go back any more. the waitress walked by us 8 times before speaking to us. then several more times before taking our drink order of a sweet tea and a water. when my salad came out it had Italian dressing... More

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BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We are so sorry about your horrible experience. We are looking into your comments and seeing how we can improve the service and the meals. More

Miami, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 3, 2014

Great food, and was surprised since the menu was so large. The pizza was the best that I have had,since I was in Germany in 1992. Garlic rolls are a must have. Recommend this place to anyone. Price seems right as well.

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Winterville, Georgia
Senior Contributor
23 reviews 23 reviews
19 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2014 via mobile

Once again this place did not disappoint. Great food and the one place we look forward to each time we visit gstlinburg.

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

chicago
Senior Contributor
23 reviews 23 reviews
7 restaurant reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 31, 2014

I was hoping to be wowed by this place, but I wasn't. This place isn't bad at all, but the actual italian dinners were ok, not great. The rolls soaked in butter and garlic are to die for and the salads are good too! $17-19 are the avg prices per entree and it would not be worth this if you... More

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BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We are sorry that your experience was not up to par. We are looking into your comments and seeing how we can better improve our standards. We hope that in the future you will give us another try. More

Rural Virginian
Top Contributor
145 reviews 145 reviews
21 restaurant reviews
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed March 31, 2014

This was recommended by a local as a locally owned and tasty place for dinner and it met our expectations. There were a lot of pluses here: it was easy to get a table (people were waiting at bigger/chain places but we got a table here immediately), house wine by the glass was reasonably priced, and the food was excellent.... More

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at Best Italian Cafe & Pizzeria, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

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