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Kilwin's

Certificate of Excellence
Ice Cream
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645 Parkway, Gatlinburg, TN 37738
865 436-3720
Website
Today
10:00 am - 11:00 pm
Open now
See all hours
Hours:
Sun - Fri 10:00 am - 11:00 pm
Sat 10:00 am - 12:00 am
Dining options: Lunch, Dinner, Late Night
Description: 1-865-436-3720 Ice Cream, Fudge, Chocolates

TripAdvisor Reviewer Highlights

Read all 444 reviews
Visitor rating
  • 330
    Excellent
  • 84
    Very good
  • 24
    Average
  • 1
    Poor
  • 5
    Terrible
Rating summary
  • Food
    5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4.5 of 5 stars
A Must Try

Sampled about 12 flavored. The staff is friendly and recommended different samples. Wanted something local and this was way better than Ben and Jerry's!

5 of 5 starsReviewed May 27, 2015
Paulette T
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444 Reviews from our TripAdvisor Community

Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2015 NEW

Sampled about 12 flavored. The staff is friendly and recommended different samples. Wanted something local and this was way better than Ben and Jerry's!

Was this review helpful? Yes
Kingsport, TN
Senior Contributor
34 reviews 34 reviews
20 restaurant reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 26, 2015 NEW

Carmel apples and different types of fudge and apples. The staff is always friendly and helpful. Always ready to please.

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
5 of 5 stars Reviewed May 26, 2015 NEW

We visited twice based on reviews on trip advisor, we were not dissapointed! Friendly and attentive staff, my wife wanted a caramel and chocolate apple no salt and they made them twice for her! Great product, exceptional service!

Was this review helpful? Yes
Senior Contributor
26 reviews 26 reviews
17 restaurant reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 25, 2015 NEW

Kilwin's has been in Gatlinburg for a long time, which indicates they have to be doing something right! Their ice cream, chocolates and apples are all very good. It is a clean well run place. I highly recommend.

Was this review helpful? Yes
Denver, PA
Top Contributor
139 reviews 139 reviews
63 restaurant reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 23, 2015 NEW

We had Chocolate Caramel Salt, Rocky Road and Triple Chocolate fudge and all were very good. We also had a Caramel Peanut and a Chocolate Caramel Salt Apple. Both were awesome! Worth the stop... Expensive as usual in a place like this.

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 restaurant reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

When we walked in kiliwins we were immediately greeted by the friendly staff and the smells of their numerous ice creams and chocolates. The staff was very friendly and let us try as many samples as we liked even after we chose which flavor we wanted. The portion sizes were very generous and the ice cream was very good. But... More 

Was this review helpful? Yes
Huntington, Indiana
Senior Contributor
32 reviews 32 reviews
10 restaurant reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 19, 2015

Give me a break! Almost $16 for two small milkshakes with no extras added. Our son ordered a small vanilla milkshake with cookies & cream ice cream, and our daughter ordered a simple chocolate milkshake. That was it. And, the bill was still almost $16. That's ridiculous - even by Gatlinburg standards! Perhaps, worst of all, they were both nearly... More 

Was this review helpful? Yes
Wilkesboro, North Carolina
Contributor
20 reviews 20 reviews
11 restaurant reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

Kilwins is a chain with good product. But for Gatlinburg, you cannot beat the local candy kitchens. Good ice cream and that is the treat for Kilwin's Gatlinburg.

Was this review helpful? Yes
Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2015

Me and my Fiance stopped in after having dinner one evening this past weekend.I enjoyed watching them make the different confectionery and i was having a sweet craving! I had a sugar cone of cookie dough and before i was leaving I saw chocolate and that was it. I love gourmet chocolate and i bought a box of the mixed... More 

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Blue Ridge, Georgia
Contributor
11 reviews 11 reviews
10 restaurant reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 10, 2015

We just stopped in today. Sampled several ice creams, and ended up getting the turtle cheesecake ice cream. They also have amazing-looking pralines!

Was this review helpful? Yes

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Restaurant Details

Location and Contact Information

  • Address: 645 Parkway, Gatlinburg, TN 37738
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Gatlinburg
  • Phone Number: 865 436-3720

Price and Cuisine

  • Cuisine: Ice Cream

Description

1-865-436-3720 Ice Cream, Fudge, Chocolates
Open Hours
Sunday
10:00 am - 11:00 pm
Monday
10:00 am - 11:00 pm
Tuesday
10:00 am - 11:00 pm
Wednesday
10:00 am - 11:00 pm
Thursday
10:00 am - 11:00 pm
Friday
10:00 am - 11:00 pm
Saturday
10:00 am - 12:00 am

Questions & Answers

Questions? Get answers from Kilwin's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?