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The Best Italian on the Parkway

710 Parkway, Gatlinburg, TN 37738
+1 865-436-4168
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Ranked #75 of 170 restaurants in Gatlinburg
Price range: $10 - $15
Cuisines: Pizza & Pasta
Dining options: Lunch, Dinner, Reservations, Late Night
Restaurant details
Dining options: Lunch, Dinner, Reservations, Late Night
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237 reviews from our community

58% Recommend
    75
    64
    46
    26
    26
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Chicago, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2014 NEW

We were looking at the menu outside before entering and a woman told us that if we were going in make sure we were hungry. Very good advice even from the lunch menu it was a large meal. All the sauces and things are made there on site. Very good tasting food!!

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Louisville, Kentucky
2 reviews
1 of 5 stars Reviewed April 14, 2014 NEW

Just had my first meal here in Gatlinburg. Daniel our server would NEVER work for me!!! Fist my glass was broke, cracked & chipped. I drank from it not realizing this. I had no straw. Minor cut on my lip. I did not mention the cut. However I showed him my glass. There was not an apology nor any response.... More

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Harlan, Kentucky
1 review
3 of 5 stars Reviewed April 5, 2014

We went in and placed a to go order at the Brassy's Pub area. The person in charge was arguing with the waitresses, not a pleasant atmosphere. Sooooo, we ordered a pizza , walked around and came back to pick it up. The pizza was reasonably priced and much larger than we expected for a medium. It was delicious !!!... More

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We are sorry to hear that your experience wasn't up to our standards. We will look into your comments and see how we can better ourselves. We hope in the future you will give us another try. More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 2, 2014

The garlic rolls are reason enough to give this place a try. Outstanding. I ordered spaghetti and meatballs with a salad and was very satisfied. Food was very tasty and the portions were plentiful. The meatballs were very tender and flavorful. Salad was crisp and very fresh. Service was excellent. Liked the place so much I went there again the... More

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Columbus, Georgia
Senior Contributor
22 reviews 22 reviews
12 restaurant reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2014

We loved Best Italian! The garlic rolls were fabulous. The chicken parmigiana was delish as were the cheesesticks. The marinara sauce was fresh and homemade. We would definitely go back again to eat. The portion sizes were huge. You could definitely share a meal between two adults. And the calzones Re ridiculously huge! :)

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Contributor
11 reviews 11 reviews
4 restaurant reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 1, 2014

we even asked the lady standing out front are you the best? she said no, but we have large portions.. well who wants to say they are the best? so we tried it.. no sooner than we sat down they took drink order. my husband got up to take son and wash hands.. he came back and said the restrooms... More

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for taking the time and leaving us a review. We are so sorry to hear what a horrible time you had. We are looking into your comments and seeing how we can better ourselves. We hope in the future you will give us another try. More

Terre Haute
Senior Contributor
44 reviews 44 reviews
13 restaurant reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 29, 2014

We were walking down the Parkway and decided to give this place a try. Plus a lady who had just got done eating there said it was wonderful. We were seated immediately and a young man (who I don't recall his name) waited on us. We waited awhile for our drinks and salads. The salads have two different kind of... More

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We are sorry you did not enjoy your visit with us ad we are looking into your comments to see about the ways we can improve our establishment. We hope that in the future you will give us another try. More

Columbus, Ohio, United States
Top Contributor
87 reviews 87 reviews
43 restaurant reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 28, 2014

there are two of these in GB both have great food.My only complaint or observation was there i'm guessing it was there Hostess person.. He was out side leaning on a podium and taking you in to establishment and sat you. He looked more like the dish washer his shirt was stained and older person with grey hair and his... More

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BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Gatlinburg, Tennessee
Contributor
12 reviews 12 reviews
9 restaurant reviews
4 of 5 stars Reviewed March 27, 2014

Vegetarian ravioli was fantastic. Veal Parmesan was real veal. Waiter had a huge party come in so took his time getting back to us sometimes. The host was very nice and appreciative of our business. Garlic rolls large, salad too. Overall I would definitely go back.

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

Thank you for your review. We greatly appreciate your business and look forward to seeing you again in the future. More

Norman, Oklahoma
2 reviews
2 of 5 stars Reviewed March 24, 2014

I went to The Best Italian on the Parkway after hearing how good it was. I believe the server was new and couldn't answer questions about the menu which was fine because it takes time to learn. The issues were with the food. I got Chicken Marsala. It was really sweet and watery. The pasta in the dish was forgotten... More

Was this review helpful? Yes
BestItalianParkway, Public Relations Manager at The Best Italian on the Parkway, responded to this review

First let me say thank you for your review. We are sorry that you did not enjoy your meal. We are working on ways to better improve our business and will be looking into your comments. We do appreciate your business and hope that in the future you will give us another try. More

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